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Safe & Sound Is an Equal Opportunity Employer
Thriving at Safe & Sound
Current Openings
Playroom Manager

OVERALL SUMMARY


The Playroom Manager manages the Children’s Playroom to support children ages 0- 12 in developing socio-emotional skills in a child-led, trauma-informed, play-based space. The Playroom Manager develops and implements services and standards to

ensure families are building Protective Factors. The Playroom Manager directly supervises 2-3 Playroom Caregivers and all Playroom volunteers, responsible for their onboarding, training, and supervision. This position reports to the Senior Program Manager of Parent and Child Education.

ESSENTIAL FUNCTIONS
Program Administration

  • Ensure the Playroom is fully staffed, coordinating between staff and volunteer schedules and availability.
  • Ensure the Playroom’s health and safety standards are maintained and on par with the department of public health.
  • Ensure In-Kind donations of children’s clothing, toys, and other parenting equipment are accepted and distributed in collaboration with other teams.
  • Delegate coordination to Playroom team members as-needed.
  • Oversee orientation to Playroom services and protocol for new families.
  • Consult with other teams as necessary about client issues and family referrals.
  • Manage forms and other data collection materials pertaining to attendance, program outcomes, and other services to meet program needs.
  • Ensure all data pertaining to the program is entered accurately and timely.
  • Lead weekly meetings with Playroom staff and on-going check-ins with volunteers to discuss behavioral and developmental concerns of visiting children.
  • Ensure Playroom is fully stocked with all essential program supplies, such as snacks, arts & crafts materials, food prep supplies, etc. May delegate coordinating tasks to other team members.
  • Assist with organizing community events and other outreach efforts as needed.
    Program Development
  • Ensure the Children’s Playroom Manual and all volunteer training materials are up-to-date with current best practices in child development and positive discipline.
  • Develop, improve, and maintain Playroom program protocols, systems, and procedures to ensure programmatic goals, and health & safety needs are met.
  • Strategically evaluate volunteer training and management to implement new ideas and streamline processes.
  • Continue to develop and implement the Playtime Together curriculum.
    Program Leadership & Supervision
  • Stay informed about current issues and evidence-based best practices regarding parenting & child development.
  • Develop services needed by families to support their knowledge of parenting, child development, and their children’s social and emotional competence.

  • Supervise 2-3 Playroom Caregivers, providing support for working with children and families, and accountability for their overall professional development.
  • Manage the training, onboarding, and supervision of Playroom Caregivers and volunteers.
  • Ensure their professional growth and competencies in the ways of supporting children’s social and emotional development is continually developed.
    Client Services & Support
  • Ensure the Playroom provides a safe space for building children’s social and emotional skills, and nurtures families protective factors.
  • Ensure the Playroom provides a warm, welcoming environment for all families participating, regardless of race, ethnicity, religion, gender, ability, socio economic background, or any other marginalized or protected group.
  • Collaborate with the Children & Family Services department to ensure the Playroom program is accessible and responsive to the changing needs of families.
  • Care for children utilizing child-led play, art media, and dramatic play to support the children’s social, emotional and physical development.
  • Provide for children’s basic needs while in care including but not limited to changing diapers, preparing meals, and feeding.
  • Facilitate developmental growth for children by identifying developmental concerns. Help children to improve peer relationships, regulate emotions, and express their needs appropriately.
  • Manage an environment where parents can experience shared positive emotions and interactions with each of their children.
  • Support the parent-child relationship by helping parents with any concerns they might have in parenting, and provide referrals as-needed.
  • Assist parents in playing with their children, listening to their children, and following their children’s leads.
  • Communicate with other program staff and interns regarding family needs and participate in developing action plans to provide a holistic response.
  • Work with the Parent & Child Education team to support our weekly Family Dinner in the Playroom.
  • Work with the Playroom team to oversee the direction and implementation of Playtime Together.

    Volunteer Program Management
  • Collaborate with the Volunteer & Community Engagement Manager to ensure effective volunteer recruitment, engagement, and retention.
  • Lead volunteer trainings, schedule, and onboard all volunteers.
  • Ensure the training program is up-to-date with current best practices in child development and positive discipline. Supports new volunteers in preparing to work effectively with children.
  • Evaluate and monitor performance of volunteers. Address any performance or attendance issues as needed.
  • Develop and improve volunteer program systems and protocols. Update program literature to incorporate new aspects of volunteer programs.
  • Coordinate annual volunteer appreciation efforts.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Proficiency verbal and written in English and Spanish/Chinese (Cantonese or Mandarin).
  • Undergraduate degree in child development, psychology, social work, or a related field or 5 years experience in working with children in classroom or childcare settings.
  • Minimum 2-3 years experience working with children in a group setting.
  • Experience supporting parent-child relationships in a classroom or childcare setting.
  • Experience supervising staff and nurturing professional growth
  • Ability to be flexible, punctual and reliable.
  • Ability to work with diverse staff and client populations.
  • Demonstrated experience in volunteer coordination &/or supervision.
  • Project management experience, including demonstrated experience with program planning and working collaboratively with others.
  • Solid organizational skills, ability to manage multiple priorities, attention to detail, professionalism, clear communication skills.
  • Able to handle crisis situations and work in a high-pressure environment.
  • Basic computer skills required: word processing, Google apps and internet search.

PREFERRED QUALIFICATIONS

  • Bachelor/Master’s degree preferred.
  • Experience providing education or support groups for children is preferred.
  • Experience managing play-based or childcare programs.
  • Experience working with children with disabilities (this is an increasing group of children we see).
  • Experience working with mixed age groups of children ages 0-12.

POSITION SPECIFICATIONS

  • Full Time

  • Exempt
  • Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS
Typical Working Conditions:

  • Working with children which includes activity indoors and outdoors, cooking, cleaning, diaper changes, contact with bodily fluids.
    Equipment Used:
  • Computer, phone, fax, copier, kitchen appliances.
    Essential Physical Tasks:
  • Position requires ability to lift up to 20lbs. Extensive sitting, bending, running and playing with children is expected in this position.

The base salary for this position is $77, 900.00 annually and is eligible for the language premium. The language premium is $2,080 annually. This position is eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.

Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The PCED team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

Bilingual Parent & Child Education Coordinator – Part Time

OVERALL SUMMARY


The Parent & Child Education Coordinator is responsible for supporting the ongoing development and implementation of parenting education at Safe & Sound. This position reports to the Program Manager – Parent and Child Education. The Parent & Child Education Coordinator provides group parent education, one-on-one parenting consultation, outreach, and back up support for the Children’s Playroom and Kids’ Turn programs.

ESSENTIAL FUNCTIONS

  • Facilitate parent education classes/workshops to help parents understand their child(ren)’s developmental needs as well as best practices on parenting.

  • Facilitate groups/workshops for children to help strengthen their social and emotional competency.
  • Collaborate with teams across the departments to ensure coordinated services to families enrolled in outcome-producing services.

  • Provide 1-on-1 parenting education and consultation to parents, supporting in the goal-setting process, assessing progress, and closing service plans when necessary.
  • In collaboration with the Parent & Child Education Manager, manage small client caseload, screening potential clients for services and making referrals as-needed.
  • Provide support to caregivers and their children for learning support services, such as (but not limited to) Individual Education Plans.
  • Work closely with the Playroom Coordinator to provide support in the Children’s Playroom as needed.
  • Responsible for entering trainings and group participation data into Safe & Sound’s data system.
  • Provide community outreach as requested, including attending community fairs, workshops, and events open to the public to distribute literature and answer questions about all the Center’s programs.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Proficiency verbal and written in English and Spanish.
  • Minimum: Bachelor’s Degree in Child development, Education or Social Work or equivalent experience.
  • Minimum 2-3 years experience in the field of education, early-care, or social work.
  • Demonstrated ability to work with adults and their young children in an educational setting, preferably in an agency or school setting or through participating in home visits.
  • Ability to facilitate a parent group of at least 10-15 parents.
  • Familiarity with curriculum development and educational resources.
  • Requires a comfort level with fluctuations in daily schedule and onsite trainings.
  • Ability to effectively problem-solve and address parenting group dynamics while maintaining composure and alignment with overall curriculum goals.
  • Requires ability to communicate with teachers, parents, school administrators and children of various ages; ability to work with diverse staff and client populations.
  • Requires composure when discussing sensitive topics with parents.

PREFERRED QUALIFICATIONS

  • Prior training in parenting education curricula preferred (Triple-P, PIPE, etc.)
  • Experience working with children with special needs.

POSITION SPECIFICATIONS

  • Part-time (20 hours per week). Candidates must be flexible to clients’ schedules and program needs. Occasional evenings and weekends required.
  • This position requires in-person work.
  • Non-Exempt.
  • Position must pass fingerprinting requirement and will be reference checked.

PHYSICAL REQUIREMENTS
Typical Working Conditions:

  • Combination of child care setting and standard office environment. Working with children includes activity indoors and outdoors, cooking, cleaning, diaper changes, contact with bodily fluids.
    Equipment Used:
  • Computer, phone, fax, copier, kitchen appliances.
    Essential Physical Tasks:
  • Position requires ability to lift up to 50 lbs. Extensive sitting, bending, running and playing with children is expected in this position.

This is a part-time, non-exempt position that does not include benefits. The base salary for this position is $28.85 per hour, and is eligible for the language premium. The language premium is $1,040 annually.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.

Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The PCED team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

Bilingual Therapeutic Caregiver

OVERALL SUMMARY


This non-exempt position is responsible, through supervision and skill, for providing a safe, playful and therapeutic environment for children at the Playroom. This position reports to the Playroom Manager.

ESSENTIAL FUNCTIONS
● Care for children ranging from 0-12 years old utilizing non-directive play, art media, and dramatic play to support the children’s social, emotional and physical development.
● Provide for children’s basic needs while in care including but not limited to changing diapers, preparing meals and feeding, as well as maintaining a clean and safe Playroom environment.
● Facilitate developmental growth for children by identifying developmental concerns and helping children to improve peer relationships, regulate emotions, and express their needs appropriately.
● Work with children individually and in groups.
● Work with the Playroom team to organize and distribute in-kind donations of children’s clothes and toys.
● Support with the implementation of service plans based on assessment data.
● Participate in creating an environment where parents are assisted to create and experience shared positive emotions with each of their children.
● Support the parent/child relationship by helping parents with any concerns they might have in dealing with their child or parenting.
● Participate in planning and discussions around how best to support client families.
● Build supportive relationships with parents.
● Participate in weekly staff meetings; contribute observations concerning children to scheduled debriefings.
● Document children’s developmental progress and any concerns in the children’s behavior.
● Aid in coordination of Playroom and organizational activities with volunteers, staff members, and consultants.
● Enter data for Playroom on Salesforce when required.
● Helps facilitate parent/child groups.
Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS
● Proficiency verbal and written in Spanish or Chinese (Cantonese or Mandarin).
● Degree in Child Development, Psychology, Social work (or related field/degree.),or 4 years of equivalent work with children required.
● Previous experience working with children establishing and maintaining a fun and safe environment required.
● Ability to work in a high-pressure environment required.
● Ability to work with and sensitivity to the needs of diverse ethnic and cultural staff and client population.
● Ability to support parent/child relationships.
● Ability to be flexible, punctual and reliable.
● Basic computer skills required: word processing and internet search capabilities.

POSITION SPECIFICATIONS
● Full-time; 9:00AM-5:00PM (Monday, Thursday, Friday), 9:30AM-5:30PM (Tuesday & Wednesday)
○ Required to work up to 2 late shifts in a week to support program needs (eg: 12:00-8:00 pm, Tuesday, 11:30 am-7:30 pm Wednesday)
● In person work required.
● Non-Exempt (Hourly)
● Position will be fingerprinted and reference-checked.

PHYSICAL REQUIREMENTS
● Typical Working Conditions
○ Combination of child care setting and standard office environment. Working with children includes activity indoors and outdoors, cooking, cleaning, diaper changes, contact with bodily fluids.
● Equipment Used
○ Computer, phone, fax, copier, kitchen appliances.
● Essential Physical Tasks
○ Position requires ability to lift up to 50 lbs. Extensive sitting, bending, running and playing with children is expected in this position.

The base salary for this position is $28.85 per hour (or $60,000.00 provided the incumbent works all business hours in the year.), and is eligible for the language premium. The language premium is $2,080 annually. This position is eligible for agency-sponsored benefits. (To know more about our benefits, click on "Thriving at Safe & Sound.)

Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.

Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The Playroom Team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

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