Our team is working to strengthen families and create a community that’s safe for every child. If you are interested in what we do, consider applying for a position with us.
This position is responsible for providing direct care management services to families enrolled in our Supportive Family Services Program through the Family First Prevention Services Act (FFPSA). FFPSA was signed into law as part of Public Law (P.L.) 115–123 and has several provisions to enhance support services for families to help children remain at home, reduce the unnecessary use of congregate care, and build the capacity of communities to support children and families. The law enables states and territories to use funds for prevention services, such as:
● Evidence-based mental health programs
● Substance abuse prevention and treatment
● In-home parent skill-based programs
● Kinship navigator programs
In addition to providing direct care management to FFPSA families referred from the Child Protective Services (CPS) hotline, this position will hold as the primary care
manager during our Parent Drop-In program, Family Events, and other Supportive Family Services. This position is part-time and requires a degree of flexibility in work hours due to the unpredictable schedules of families engaging in Safe & Sound services. This position employment is contingent upon the availability of funding.
ESSENTIAL FUNCTIONS
Care Management
● Work with a caseload of 4+ FFPSA families at any given time
● Participate actively as a member of monthly Case Conference meetings and attend monthly meetings accordingly
● Maintain regular contact and communication with Clinical Care Coordinators and the Sr. Program Manager – Care Coordination.
● Collaborate with Clinical Care Coordinators and other service providers to provide care management, information and referral to FFPSA families, in keeping with their agreed-upon service plans.
● Provide time-limited supportive counseling, crisis counseling, and/or case management to families, as needed
● Performs intakes for FFPSA referrals, making referrals, and providing drop-in counseling during Parent Drop-in program
● Serves as Coordinator of the Day for the Parent Drop-In program as needed. Provides oversight and coordination of the Parent Drop-In program, including supporting other staff and interns providing drop-in services.
● Assists and supports our Parent Drop-In program as needed including helping set up and break down.
● Coordinates family support center services including Food Pantry, Emergency Needs Support, information and referrals.
● Attend, support, and supervise family events including holiday, seasonal events, periodic workshops as well as educational activities (may require some evening and weekends).
General Program Operations
● Keeps records of all services provided in compliance with legal, agency, and funding requirements.
● Attends all other staff meetings and trainings as directed by supervisor
● Assist and participate in collecting and reporting data needed to follow families’ progress toward outcomes.
Undertake other duties as assigned.
ESSENTIAL QUALIFICATIONS
● Proficiency verbal and written in Spanish Required
● Associate’s Degree in counseling, psychology, social work or other related field preferred
● At least two (2) or more years of relevant experience preferably in a non-profit social service environment
● Knowledge of community resources in San Francisco, cultural competency practices
● Previous experience working with youth and their families that are underserved, marginalized and high risk with trauma histories strongly preferred.
● Ability to build effective working relationships with staff, set clear expectations, and provide both positive and negative feedback in a timely manner.
● Ability to effectively collaborate with clients to complete assessments and develop appropriate service plans that support their protective factors
● Ability to use both qualitative and quantitative data to inform service planning and monitor client progress towards achieving outcomes/goals.
● Ability to work with diverse staff and client populations.
● Ability to prioritize work effectively in an environment with multiple competing priorities.
● Ability to work tactfully and effectively with representatives of city agencies, community-based organizations, and the community at large.
● Ability to operate within and lead a complex service delivery structure.
● Ability to handle crisis situations.
● Ability to use excellent time management and organizational skills.
● Ability to use computer skills: word processing, using digital recordkeeping systems to collect and track data, and internet search capabilities.
● Demonstrated experience working with diverse cultural backgrounds.
PREFERRED QUALIFICATIONS
● Adhere to professional boundaries and standards. Understands and follows basic ethics, values, and principles of case management regulatory practice.
● Experience using Salesforce, Google workspace.
POSITION SPECIFICATIONS
● Part-time 28 hours per week
● Non-Exempt.
● Position will be fingerprinted, E-Verified and reference-checked.
PHYSICAL REQUIREMENTS
● Typical Working Conditions
o Standard office as well as occasional playroom (supervise and care for children) as requested.
o This position may require evening hours
o Travel within San Francisco
● Equipment Used
o Computer, phone, Office at Hands, fax, copier.
● Essential Physical Tasks
o Light lifting (lift, push, and pull up to 20 pounds unassisted on a regular basis).
Contingent on Funding: This position is grant funded with an anticipated end date of June 30, 2025. This position may be extended, contingent on continued funding becoming available. The employee understands and agrees that their appointment is contingent on availability of external funds. The base salary for this position is $31.0097 per hour and is eligible for the language premium. The language premium is $1,040 annually. This position is not eligible for agency-sponsored benefits.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.
Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation and training.
The CFS team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.
Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.
The Mental Health Clinician is responsible for providing psychotherapy and behavioral health services for Safe & Sound clients. Our programs are aligned with the Center for the Study of Social Policy’s 5 Protective Factors: 1) Parental Resilience, 2) Social Connections, 3) Concrete Support in Times of Need, 4) Knowledge of Parenting and Child Development, and 5) Social and Emotional Competence of Children. The specific goal of the counseling program is to support and strengthen these protective factors using counseling services.
ESSENTIAL FUNCTIONS
● Provide psychotherapy to adults, children, couples, parent-child dyads, and families (includes on-site and off-site appointments, including working in a
school-based setting and/or home visits, attending Individualized Education Plan and Student Success Team meetings), up to 25 hours per week. Clinical work will be implemented within child abuse prevention and recovery map models.
● Complete session notes, treatment plans, outcome measures, incidents reports and other documentation accurately and in a timely manner.
● Utilize interventions based on a variety of theoretical frameworks, including Family Systems, Attachment Theory, Narrative Therapy, Sensorimotor and Somatic Therapy, Emotionally Focused Therapy (EFT), Mindfulness/Mentalization, TF-CBT, Traumatic Memory Processing, and EMDR.
● Will facilitate and co-facilitate workshops and groups for parents, children, and staff, which include topics such as Mentalization, Stress Management, Trauma
Recovery, and others. Minimum of one group per year, as caseload allows.
● Attend weekly service provider meetings. Provide updates on treatment practices and goals pertaining to psychotherapy clients, and participate in discussion on family goals and outcomes supporting the Five Protective Factors.
● Complete EPIC Electronic Health Record System training in order to support and document work with children with Medi-Cal/EPSDT (Early & Periodic
Screening, Diagnosis and Treatment).
● May provide supervision to 1-2 associates or practicum students depending on eligibility
● Provide backup coverage for family and individual intakes, as well as conduct crisis management sessions in Parent Drop-In, as needed.
● Assist in providing clinical support and guidance on an as-needed basis to all areas of Safe & Sound programming.
● Participate in weekly individual & group supervision (1-2 hours).
● Attend and participate in monthly Friday Department meetings and All Center Staff Meetings.
● Attend outside training to further develop clinical practice.
● An ongoing, organization-wide Trauma-Informed Systems (TIS) initiative, as well as a developing Diversity, Equity, and Inclusion (DEI) initiative will influence the clinical practice. The Mental Health Clinician will have an opportunity to contribute to these initiatives if desired.
Undertake other duties as assigned.
ESSENTIAL QUALIFICATIONS
● Proficiency verbal and written in Spanish.
● CA Licensed or Licensed Eligible MFT, MSW LPCC, or Licensed Psychologist
● Master’s degree from a recognized college or university in social work, marriage and family therapy, clinical or educational psychology or in a closely related
field.
● Ability to conduct psychotherapy in Spanish
● Familiarity with offering direct clinical services (including practicums and internships) to adults, children, and families
● Experience with assessments, clinical formulation, and treatment plan development
● Knowledge of the effects of child abuse, child development, effective parenting practice, and family dynamics required
● Competence to provide services with cultural humility and respect
● Ability to record and maintain time-sensitive clinical records
● Ability to work independently as well as part of a multidisciplinary team
● Excellent written and verbal communication skills
● Computer Skills required: Word processing, Google apps/Microsoft office
PREFERRED QUALIFICATIONS
● Previous trauma-informed education/training preferred
● Group facilitation experience preferred
● Familiarity with Salesforce Software or EPIC Electronic HealthRecordSoftware
● Adheres to professional law & ethics as stated under Board of Behavioral Sciences
POSITION SPECIFICATIONS
● Full-Time (40 hours per week)
● Exempt
● This position requires a flexible work schedule and may require working in the evening or occasionally on weekends.
● Position will be fingerprinted, E-verified, and reference-checked.
PHYSICAL REQUIREMENTS
● Typical Working Conditions: Standard office conditions.
● Equipment Used: Computer, phone, fax, copier.
● Essential Physical Tasks:
o Occasional travel within the Bay Area for school-based appointments,
and home visits.
o Must be able to lift, push and pull up to 20 pounds unassisted.
The base salary for this position is $78,500 annually (unlicensed) or $88,500 annually (licensed). This position is eligible for the agency-sponsored language premium of
$2,080, and benefits. (To know more about our benefits, click here.)
Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.
Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type
without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or
any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence,
compensation and training.
The Clinical team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented
communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.
Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.
The Associate Director of Child & Family Services is a member of the Safe & Sound leadership team and a critical position in the development and implementation of the organization’s strategic direction and vision. The organization’s Strategic Agenda envisions preventing and reducing the impact of childhood abuse, neglect, and trauma by strengthening families, building communities, and advancing healing, equity, and justice. Safe & Sound will accomplish this through our Theory of Change that outlines a socio-ecological approach to ending abuse by focusing on the individual, family, community, and system levels.
As a member of the leadership team, the incumbent will provide leadership and vision to the organization and its staff in collaboration with the Chief Executive Officer (CEO), Chief Program Officer (CPO), and other members of the leadership team. This position will report directly to the CPO; directly supervise a team of Senior Program Managers and be responsible for staff, community partners, volunteers, interns, and various consultant contracts.
ESSENTIAL FUNCTIONS
Leadership Responsibilities
● Collaboratively responsible for the health, growth, and direction of Safe & Sound and its internal teams and direct service partnerships
● The Associate Director will work directly with the CPO and CEO to support internal program strategy, collaboratively develop key community partnerships, identify opportunities for growth, and serve as a thought leader internally and externally
● Implementing organizational Theory of Change aligned with our Strategic Agenda, in conjunction with the CPO and CEO
● Develops and implements annual and future program plan(s), program budget(s), program metrics, assessment(s) and evaluation(s) in collaboration with the CPO.
● Oversee and manage the department budget of approximately $4-5 million annually
● Responsible for supporting child & family services direct service programing and operations at Safe & Sound sites and within the community.
● Responsible for joint leadership of Safe & Sound Program and Operations teams, including staff culture, performance management, and outcomes in collaboration with departmental leadership and the CPO.
● Responsible for Safe & Sound clients who include individuals, families, communities, and partners. Accountable for ensuring departmental programs are achieving measurable outcomes for children, families, and community, as well as reaching target populations
● Support the CEO, CPO and Development Department on developing and maintaining funding sources as well as the successful cultivation and solicitation of prospective funders
● Knowledge of state laws pertaining to child abuse and domestic violence, understanding of trauma informed systems, mental health
● Maintain confidentiality and HIPAA compliance
Program Leadership
● In collaboration with the CPO, develop and oversee programming that reflects client needs, the vision and philosophy of Safe & Sound, and are in alignment with the organization’s Strategic Plan and Theory of Change.
● Responsible for overseeing all aspects of direct family services, including Counseling, Care Management, Parenting Workshops and Classes, Children’s Playroom, Parent Drop-In, Family Events, and TALK Line Parental Stress Line. Works with the CPO and SPMs (Senior Program Managers) to identify gaps in services and makes recommendations to address them. Ensures appropriate services are provided to clients as needed
● In conjunction with the CPO, strengthen, enhance, and develop new programs as needed in response to needs presented by children, families and gaps in services available in the community
● Work with other directors and staff to ensure coordination of and communication between all organizational services and programs, both internally and externally
● Oversees the management of services provided to all clients, including intake, screening, assessment, treatment plan development, and service delivery by staff, contractors, and volunteers
● Responsible for ensuring appropriate communication and inter-program coordination to meet the best interest of the client
● Manage program contracts (private, government, and city) and local MOUs (Memorandum of Understanding) including but not limited to EPSDT (Early & Periodic Screening, Diagnostic, Treatment), DPH (Dept of Public Health), HSA (Human Service Agency), DEC (Dept of Early Childhood), and MOHCD (Mayor’s Office of Housing & Community Development)
● In collaboration with the data team, assists in the development of an evaluation system(s) to assess efficacy of all programming
● Provide training and oversight to ensure staff are able to meet the needs of families and communities being served
● Oversee supervision of all CFS staff in collaboration with the CPO. Provide guidance, monitor performance, and discipline as necessary.
● Oversee the hours of operation of client services and scheduling of all staff, interns, volunteers, events, groups, and those providing services
● Oversee the development and implementation of an outreach plan to reach children and families in Safe & Sound’s target population.
● In conjunction with other program leads, develop and coordinate trainings for Safe & Sound staff, interns, and volunteers to ensure best practices
● Support staff in collaborating with public and private agencies on behalf of individual clients/families including advocacy
● Provide information, referrals and consultation to the community as appropriate
● Respond to all emails and telephone calls in a timely and appropriate manner.
● Attend and represent the agency at appropriate community meetings and/or committees, a list of which shall be jointly developed with the CPO.
Administration
● Prepare and manage departmental budgets of approximately $4-5 million dollars, running the annual budgeting process for the department in collaboration with the Finance Department, CPO, and SPMs.
● In conjunction with the CPO, recruit and hire departmental staff.
● Oversee maintenance of all departmental records and documents, including confidentiality of client charts.
● Attend board meetings, leadership, lead departmental, general staff meetings, and other meetings as requested by the CEO and/or CPO.
● Provide monthly program reports, including developing and managing programmatic data collection through organizational data systems, on all programmatic activities for the Board, other directors, community partners, funders, and others as requested
● Respond to all emails, telephone calls, and other communications in a timely and appropriate manner
● Collaborate with Senior Program Managers in identifying and accessing resources and disseminating information and schedule trainings and presenters as needed
● Manage monthly departmental credit card reconciliation process
● Manage & prepare monthly contractual reports
● Ensure compliance with laws, regulations, contract requirements, and agency policy and procedure
● Provide on-site coverage to support team members at the Bayview and/or Waller site
● Collaborate with the CPO and Associate Director of Community Education Partnerships to develop and implement standardized policies and procedures for Safe & Sound programs supporting families and communities
● Supervise Senior Program Managers (SPMs), hold weekly supervision meetings, schedule trainings that promote quality of services, and workforce development.
● Develop, motivate, and foster collaborative relationships both internally & externally
● Attend TALK Line training (upon hire/once)
Undertake other duties as assigned.
ESSENTIAL QUALIFICATIONS
● Graduate degree in public health, social work, child development, or a related field required. LCSW/LMFT preferred. Relevant certifications or licenses in social work or related areas are a plus
● Minimum five (5) years experience providing direct services in a social services, community based, or similar non-profit setting
● Minimum three (3) years experience and demonstrated success in program administration and management including the management of public contracts
● Demonstrated experience working with diverse and high-risk populations
● Ability to ensure Leadership Team role is consistently present on-site to provide guidance, support, and strategic direction to team members while fostering optimal performance and collaboration
● Basic computer skills required: word processing, Google apps/ Microsoft office. Comfortable with learning new software programs. Understanding of Salesforce preferred.
● Liaise with various stakeholder, clients, partners, and funders on relevant data, impact, and performance measurement
● Experience in data collection, program evaluation and utilizing metrics to inform practice
● Excellent hands-on problem solving skills & attention to detail
● Must have excellent verbal and written communication skills, organizational and time management skills, and analytical skills to meet program and contract objectives.
● Experience in public speaking and representing an organization at community events and forums
● Ability to work effectively with diverse populations and understand the unique challenges faced by families and children in the San Francisco Bay Area
● Requires familiarity with and knowledge of current policies and services available in the community for at-risk families
● Requires knowledge of psychological trauma and its impact on individuals and communities
PREFERRED QUALIFICATIONS
● Familiarity and knowledge of current policies and services available in the community for at-risk families; psychological trauma and its impact on individuals and communities; local community agencies and organizations is strongly preferred.
● A demonstrated commitment to public and community service with an enthusiasm for Safe & Sound’s mission and a shared commitment to equity, inclusion, and justice.
● Leading Multi-disciplinary teams, project management experience
● Certification in Trauma informed Care preferred
● Non-profit management experience
● Demonstrated experience with time-management, organization,and communication skills
● Requires familiarity and knowledge of current policies and services available in the community
● Knowledge/experience with issues of homelessness and domestic violence; parenting issues, child development and Bay Area resources for low-income families.
● Requires knowledge of psychological trauma and its impact on individuals and communities.
POSITION SPECIFICATIONS
● Full Time
● Exempt
● Position will be fingerprinted, E-verified, and reference-checked
PHYSICAL REQUIREMENTS
● Typical Working Conditions
○ This position works in a variety of settings including standard office and community settings, phone and video meetings..
● Equipment Used
○ Computer, phone, fax, copier, Office at Hand
● Essential Physical Task
○ Occasional travel, usually within Bay Area but sometimes nationally
● Will be required to attend family events coordinated by the team
● Occasional evening/weekend work
○ Occasional light lifting
○ Extensive keyboarding
○ Ability to lift/push/pull up to 20 pounds unassisted;
The base salary for this position is $110,200.00 annually and eligible for agency sponsored benefits. (To know more about our benefits, click here.)
Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.
Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
The CFS team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.
Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.
