Our team is working to strengthen families and create a community that’s safe for every child. If you are interested in what we do, consider applying for a position with us.
Position Title: Individual Giving Officer
Department: Development Team
Reports to: Chief Development Officer
Location: 1757 Waller Street, San Francisco, CA 94117
The Individual Giving Officer plays a critical role in increasing donor support and acts as an ambassador for Safe & Sound across the community. The incumbent is responsible for identifying new donors, cultivating and stewarding existing donors to increase overall retention and level of giving, and managing relationships with donors and others on the board and staff who work with them.
The Individual Giving Officer will also be responsible for leading the major donor appeal campaigns and formalizing and growing the organization’s Annual Blue Ribbon Celebration. The Individual Giving Officer reports to the Chief Development Officer (CDO) and will work closely and collaboratively with the Chief Executive Officer (CEO) as well as board members and other external stakeholders.
● Maintain a personal portfolio of donor prospects both mid and major gift giving levels; major gift prospects are defined as those giving a gift of $5,000+ in support of Safe & Sound, as well as those donors and prospects that have the capacity to give at that level or higher.
● Serve as the primary relationship manager for this portfolio of prospects, developing and implementing a written donor strategy and relationship record of all interactions.
● Communicate with portfolio through face to face cultivation, solicitation and stewardship meetings, as well as written strategies; ensure that each major donor and prospect has a clear strategy and timeline for cultivation, solicitation and stewardship.
● Develop solicitation strategies for donors/ prospects in support of the organization’s annual fund, planned giving and growth campaigns; ensure strategies are compatible and maximize opportunities with other existing campaigns and appeals.
● Support the fundraising efforts of the CEO and CDO in securing new and renewed gifts.
● With the CDO, create and manage organizational budget; track and report on progress to goal to CDO, CEO and Chief Finance Officer (CFO) including donations, pledges, income forecasts and cash flow-projections.
● Works with the Donor Engagement Manager to screen and prepare profiles of current and prospective donors; establish and refine benchmarks for department research processes as needed.
● Ensure that there is proper donor recognition in all publications and oversee accurate donor lists for those publications.
● Principal responsibility for fundraising and cultivation events for individual donors, corporate donors, and prospects. Events include: Annual Blue Ribbon Celebration, and 2-3 other cultivation events annually.
● Principal internal point of contact for host committee(s) and sponsors.
● Working with Donor Engagement Manager, strategize and help execute collateral for events for major donors and prospects.
● Manage consultants and vendors with the production of the events, attending to every aspect of the donor experience.
● Project manage both fall and end of year appeals ensuring deadlines and fundraising goals are met.
● Works with the CDO to support the Board of Directors in its fundraising efforts.
● Provide the Board with regular reports on fundraising progress.
● Work collaboratively with the Volunteer & Community Engagement Manager to ensure that volunteer opportunities meet the needs and expectations of current and prospective donors, while serving the immediate needs of Safe & Sound.
● Working with the CDO, help develop a strategy for outreach and stewardship for planned giving prospects and donors.
● Provide analysis and recommendations based on reporting.
● Provide detailed prospect reports for solicitors.
Undertake other duties as assigned.
● Bachelor’s Degree or equivalent experiences plus a minimum of five (5) to seven (7) years direct, hands-on experience managing high level donor relationships with demonstrated success in closing gifts of $10,000 and above.
● Ability to conceive, plan and execute a major gifts program, including annual giving, special events and special projects/campaigns.
● Proficiency in Salesforce.
● Demonstrated attention to detail.
● Willingness to be hands-on in a role that is demanding and requires a high level of energy and professionalism.
● High level proficiency with Microsoft Office, Google Suite, and relational databases.
● Superior interpersonal skills and ability to communicate professionally with a culturally diverse group of volunteers, co-workers and donors.
● Excellent organizational and project management skills and ability to prioritize workload in a timely manner to complete assignments with many deadlines and competing requirements.
● A commitment to the safety and well-being of all children.
● Full-time (40 hours/week).
● Exempt.
● This position requires work to be done in person and on site in accordance with the organization’s Remote Work Policy.
● Position will be fingerprinted and reference-checked.
o Typical office work in a family friendly environment with children present.
o Heavy keyboard work.
o Computer, phone, copier.
o Light lifting (lift, push, and pull up to 20 pounds unassisted on a regular basis).
o Travel within and around the city of San Francisco.
The base salary for this position is $105,600.00 annually and is eligible for agency-sponsored benefits.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.
Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Development Team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply.
Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.
**Beginning March 24, 2022: Safe & Sound implemented a Mandatory COVID-19 Vaccination Policy for all staff either to be fully vaccinated and boosted (as the appropriate time after full vaccination) or, request a Medical or Religious Exemption.
Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.
Position Title: Clinical Care Coordinator
Department: Children & Family Services
Reports to: Senior Program Manager, Care Coordination
Location: 1757 Waller Street, San Francisco, CA 94117
This position is responsible for leading and coordinating the efforts of a multi-disciplinary team of service providers to build families’ protective factors. It is the key position in our Integrated Family Services model. This includes facilitating regular team meetings; assessing family risks, strengths, and challenges; as well as developing service plans and providing counseling and care management services. This position also staffs Supportive Family Services including drop-in hours and family events as well as administrative support to comply with government contracts and private grants. This position reports to the Senior Program Manager – Care Coordination.
Serves as the primary point person to families enrolled in our program to build families’ protective factors.
Holds primary responsibility for: 1. assessing families’ functioning, 2. monitoring progress toward outcomes, and 3. Moving families through the Integrated Family Services program, using tools defined in the Integrated Family Services model. Collaborates with other Clinical Care Coordinators to triage families eligible for Integrated Family Services and enroll them based on need and other relevant factors.
Leads and facilitates a weekly Service Delivery Team meeting composed of staff from all program areas within the Children & Family Services (CFS) Department, using a format common to all Service Delivery Teams.
Develops service plans in collaboration with families and Service Delivery Team, according to Integrated Family Services guidelines.
Provides intensive care management (including home visiting) to families with multiple challenges, including families referred by Child Protective Services.
May provide short and long-term supportive counseling for adults and/or children, depending on care coordination caseload and supervisor approval.
Maintains an on-going care coordination roster of 15-20 clients.
Serves as Coordinator of the Day for the Parent Drop-In program one day per week. Provides oversight and coordination of the Parent Drop-In program, including supporting other staff and interns providing drop-in services.
Coordinates family support center services including Food Pantry, Emergency Needs Support, information and referrals.
Meets with families not enrolled in Integrated Family Services on a drop-in basis while daytime Parent Drop-In is open, including performing intakes and making referrals.
Assists and supports the Parent Drop-In program as needed including helping set up and break down.
Responsible for keeping files and data entry up to date.
Keeps records of all services provided in compliance with legal, agency, and funding requirements.
Participates in outreach activities as well as provider /community meetings to increase referrals and community awareness of the program.
Attends all Care Coordination team meetings as well as other staff meetings and trainings as directed by supervisor.
Undertake other duties as assigned.
At least three (3-5) years hands-on experience providing intensive case management and/or care coordination services to families with children 0-12 who have experienced trauma
Knowledge of the effects of child abuse, child development, effective parenting practices, and family dynamics.
Knowledge of community resources in San Francisco, cultural competency practices, and current participant outcome measurement practices.
Ability to build effective working relationships with staff, set clear expectations, and provide both positive and negative feedback in a timely manner.
Ability to effectively collaborate with families to complete assessments and develop appropriate service plans that support their protective factors.
Ability to use both qualitative and quantitative data to inform service planning and monitor family’s progress towards achieving outcomes/goals.
Ability to work with diverse staff and program participant populations.
Ability to prioritize work effectively in an environment with multiple competing priorities.
Ability to work tactfully and effectively with representatives of city agencies, community-based organizations, and the community at large.
Ability to operate within and lead a complex service delivery structure.
Ability to handle crisis situations.
Ability to use excellent time management and organizational skills.
Ability to use computer skills: word processing, using digital recordkeeping systems to collect and track data, and internet search capabilities.
Demonstrated experience working with diverse cultural backgrounds.
Previous experience working with youth and their families that are underserved, marginalized and high risk with trauma histories
Bilingual (English/Spanish) preferred.
Full-time
In person work required
Exempt.
Position will be fingerprinted and reference-checked.
Standard office as well as occasional playroom (supervise and care for children) as requested.
This position may require evening hours and participation during weekend events as requested
Travel within San Francisco
The base salary for this position is $70,200 annually and is eligible for a language premium. The language premium is $2,080 annually. This position is eligible for agency-sponsored benefits.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.
Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
The Care Coordination Team strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply.
Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.
Beginning March 24, 2022: Safe & Sound implemented a Mandatory COVID-19 Vaccination Policy for all staff either to be fully vaccinated and boosted (as the appropriate time after full vaccination) or, request a Medical or Religious Exemption. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.
Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.
