Position Title: TALK Line Supervisor – Part Time

Department: Children & Family Services
Type: Part-Time (20 Hours)
Location: 1757 Waller Street, San Francisco, CA 94117
Reports to: Sr. Program Manager – TALK Line  

OVERALL SUMMARY

This position is responsible for providing supervision to volunteers on the TALK Line (Telephone Aid in Living with Kids). This position requires a flexible work schedule, due to the need to ensure coverage of the 24-hour parental stress line and to provide uninterrupted supervision of the volunteer counselors.

ESSENTIAL FUNCTIONS

• Provide clinical supervision to approximately 8-10 TALK Line volunteer counselors on a weekly basis, in person 1:1, for up to 1 hour each. Provide support and guidance to TALK Line volunteers during shifts as well as after hours.
• Manage escalated client calls, intervening directly when clinically indicated.
• Provide periodic support for other Weekend Supervisors as needed (includes supervising a 24-hour weekday shift 2x/month)
• Attend weekly team meetings, All Center Staff meetings, and Department meetings all on Fridays.
• Evaluate volunteers on an ongoing basis
• Co-facilitate a 27-hour training for new volunteers in collaboration with Sr. Program Manager and other Supervisors 3x per year.
• Work with TALK Line clients to connect them with community services as needed, providing internal and external referrals.
• Actively participate on a Service Delivery Team to ensure coordination and alignment of services across program areas.
• Contribute to ongoing research and practices in the delivery of supportive services to families.
• Responsible for covering open TALK Line shifts (shifts may include occasional overnight and weekend shifts split between 5 team members) on an as needed basis. Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• MSW, MFT, psychology or vocational counseling degree or background in counseling.
• 3 years providing crisis intervention and counseling services.
• Demonstrate experience in volunteer training &/or supervision.
• Knowledge of child development, family dynamics, and the impact of child abuse & neglect.
• Experience working with culturally diverse clients & families.
• Requires familiarity with services available in the community.
• Ability to make a meaningful connection with clients via telephone.
• Ability to balance competing priorities and triage effectively.
• Ability to work flexibly to provide appropriate and effective supervision and coaching to meet the diverse needs of volunteer counselors.
• Basic computer skills required: word processing and internet search capabilities, including use of our internal data system: Efforts to Outcomes (ETO).

PREFERRED QUALIFICATIONS

• Fluent in Spanish &/or Cantonese

POSITION SPECIFICATIONS

• Part-time (20 hours per week)
• Exempt position
• Occasional on-call hours, may include weekend & holiday hours.
• Position will be fingerprinted and reference-checked.

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Standard office conditions
Ability to lift light boxes & supplies (up to 25 lbs)

Equipment Used:
Phone, computer, copier, fax.

Essential Physical Tasks:
Minimal travel requirements
Periodic light lifting

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment[@]safeandsound.org.

Position Title: Bilingual Clinical Fellow

Department: Children & Family Services
Type: One Year Fellowship
Location: 1757 Waller Street, San Francisco, CA 94117
Reports to: Senior Program Manager, Counseling

OVERALL SUMMARY

The Clinical Fellow is a one-year position designed to introduce and further develop an understanding of the effects of trauma on individuals, families, and communities. Our programs are aligned with the 5 Protective Factors comprising; 1) Parental Resilience, 2) Social Connections, 3) Concrete Support in Times of Need, 4) Knowledge of Parenting and Child Development, and 5) Social and Emotional Competence of Children. Specific goals of the counseling department are to reduce risk factors and strengthen protective factors: Parental Resilience and Knowledge of Parenting and Child Development. Clinical fellows will be taught and supported to use a 4 stage model of prevention and recovery: 1) client safety and stabilization, 2) strengthening skills, 3) processing and focus on change, and 4) relapse prevention.

Fellows learn the clinical expertise necessary to effectively diagnose and treat trauma symptoms, particularly complex post-traumatic responses, and addiction/compulsive behaviors. Clinical Fellows will work on a multi-disciplinary team and are responsible for doing intakes, providing therapy, conducting clinical consultations, crisis interventions, and group facilitation. Fellowships are full-time (40 hours/week). Fellows receive an hourly rate as well as medical, dental, and vision benefits.

ESSENTIAL FUNCTIONS

• Maintain a clinical caseload of 12-15 clients, including work with adults, children, couples, parent-child dyads, and families (includes on-sight and off-sight appointments, including working in a school-based setting and/or home visits).
• Work with the transgenerational effects of trauma and addiction on the family system through the use of skill based and attachment based therapies.
• Education and practice techniques may include Family Systems based interventions, Attachment theory techniques, Narrative Therapy, Sensorimotor and body focused treatment, Somatic therapy
• Emotionally Focused Therapy (EFT), Tapping, Mindfulness/Mentalization, Traumatic Memory Processing and use of Dialectical Behavior Therapy (DBT) skills.
• Facilitate and co-facilitate groups for parents, children, and staff which may include a Mentalization Workshop, Stress Management Group, Trauma Recovery group, and others as needed.
• Attend the weekly clinical team meeting and provide feedback and ideas pertaining to the psychotherapy department and clinical trainings.
• Attend weekly Service Delivery Team meeting(s) and provide updates on treatment practices and goals pertaining to specific family members.
• Complete Avatar training to be able to support and document work with children with Medi-Cal/EPSDT Early & Periodic Screening, Diagnosis and Treatment
• Attend Student Success Team (SST) and Individual Education Plan (IEP) meetings as needed to support clients when necessary.
• Complete 26-hour TALK Line training. Cover one 4-hour shift per week, receive incoming calls and follow 4-6 clients weekly, cover 1 diverted overnight shift per month 11pm-8am.
• Complete family and individual intakes, as well as conduct crisis management sessions as needed in Parent Drop-In.
• Participate in weekly individual supervision (1-2 hours)
• Attend outside trainings to further develop clinical practice
• Attend and participate in monthly Friday Department meetings and All Center Staff Meetings.
• May be required to assist with other projects or duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Postgraduate MSW, MFT, or Ph.D./PsyD Registered Intern
• Minimum of 3 years offering direct clinical services (including practicums and internships) to adults, children, and families
• Experience with assessments and clinical formulation
• Previous trauma-informed education/training preferred
• Group facilitation experience preferred
• Knowledge of the effects of child abuse, child development, effective parenting practices, and family dynamics required
• Proficient in Spanish strongly required
• Ability to work with diverse staff and client populations
• Ability to record and maintain time sensitive clinical records
• Ability to work independently as well as part of a team
• Excellent written and verbal communication skills

POSITION SPECIFICATIONS

• Exempt
• Position is eligible for agency-sponsored benefits (health insurance, paid holidays, vacation, sick, floating holidays)
• Position will be fingerprinted and reference-checked

PHYSICAL REQUIREMENTS

• Typical Working Conditions: Standard office
• Equipment Used: Computer, phone, fax, copier
• Essential Physical Tasks: Occasional travel within the Bay Area, including to 3450 3rd St
• Light lifting

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume, a detailed cover letter and three professional references to Human Resources at employment[@]safeandsound.org.

Position Title: SafeStart Coordinator

Department: Community Education & Partnerships
Type: Full time
Location:  3450 Third Street, San Francisco, CA 94124
Reports to: Community Partnerships Manager

OVERALL SUMMARY

The San Francisco SafeStart Initiative began in 2000 to reduce the incidence and impact of violence on young children (ages 0 – 6).  As lead agency of the initiative, Safe & Sound coordinates a diverse collaborative of public and private agencies throughout San Francisco.

The SafeStart Coordinator is primarily responsible for overseeing the SafeStart Service Delivery Team (the Team), which is comprised of one to two staff from our three partner community agencies. Annually, this Team provides a variety of direct services, including case management, education, supportive groups and connection to services, to approximately 150 – 200 families with young children who have been exposed to domestic or community violence. This position provides a highly unique opportunity to work with multiple community agencies and their child-serving professionals to enhance direct services and education for vulnerable children and families through technical assistance, training and coordination of the SafeStart Delivery Team. Moreover, in order to remain closely connected to this Team, the SafeStart Coordinator will, at times, provide direct services and education to families with young children exposed to violence.

ESSENTIAL FUNCTIONS

• Support of SafeStart Delivery Team
  • Organize, attend, and assist with facilitation of bi-monthly case consultation meetings for the Team.
  • Provide technical assistance and training to the Team related to delivery of direct services, including case management, education and data collection.
  • Assist the Community Partnerships Manager with site monitoring of the partner agencies and work closely with agencies to address any areas requiring action.
  • Collaborate with the Community Partnerships Manager to develop and build relationships with family resource centers, (in addition to our three SafeStart partner agencies), and assess interest/need for services from Safe & Sound; help coordinate services for interested agencies.
  • Coordinate and respond to SafeStart referrals from all sources, such as internally and those that come through reports from city law enforcement agencies, DR referrals, or HSA referrals. Work with other Safe & Sound staff to provide these families with information and referral services as appropriate.
  • Assist the Community Partnerships Manager in planning for all SafeStart-related meetings, including the policy meeting, trainings and case consultations.
  • Assist the Community Partnerships Manager in planning for all SafeStart-related meetings, including the policy meeting, trainings and case consultations.
  • Assist the Community Partnerships Manager in planning for all SafeStart-related meetings, including the policy meeting, trainings and case consultations.

 

• Education & Outreach Service

  • Help coordinate education and outreach efforts with SafeStart partner agency staff.
  • Assist in maintaining relationships with existing community partners, such as Family Court, and work to build new relationships with other community-based organizations, government agencies and other members of the community to coordinate efforts to reduce the incidence and impact of violence on young children.
  • Develop and implement outreach strategies to ensure adequate client linkages to SafeStart services.
  • Conduct and enhance “train the trainer” sessions on education programs for SafeStart partner agency staff as well as other child-serving agencies.
  • Provide direct training for child-serving professionals on issues related to exposure of children to violence

 

• General Program Operations

  • Assist with developing additional community resources, trainings, and conferences for the Service Delivery Team as well as members of the community at large, including assisting with the planning and execution of the annual SafeStart training event.
  • Assist in data collection and evaluation of collaborative performance and prevention outcomes.
  • Provide case management services to a small caseload of SafeStart families referred from external agencies or government agencies/partners.

 

• Undertake other duties as assigned.

 

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Bachelor’s Degree in counseling, psychology, social work or other related field and/or progressive experience in program coordination/management.
• Demonstrated experience in field work and direct service delivery, which could include leading groups and/or classes.
• Experience working in the areas of violence prevention/response and/or family support.
• Excellent written and verbal communication skills.
• Ability to work tactfully and effectively with representatives of city agencies, community-based organizations and the community at large.
• Ability to work with diverse staff and client populations as well as with two locations with related but distinct cultures, partners and needs.
• Excellent judgment and emotional intelligence, including a track record of employing emotional fortitude, awareness, and skill to navigate, with calmness and confidence, complex and difficult relationships and interactions between staff.
• Interpersonal ability to build trust and goodwill with staff across the organization.
• Solid written and verbal communication skills with an ability to listen and observe, to convey expectations clearly, to maintain an accurate and constant flow of information, and to handle sensitive information in an appropriate manner.

• Proficiency with all Microsoft Office applications, specifically Word, Excel, and PowerPoint.

 

PREFERRED QUALIFICATIONS

• Bilingual English and Spanish preferred.

POSITION SPECIFICATIONS

• Full time
• Exempt
• Position will be reference-checked and fingerprinted.

 

PHYSICAL REQUIREMENTS

• Typical Working Conditions:

  • Standard office conditions.

• Equipment Used:

  • Computer, phone, fax, copier.

• Essential Physical Tasks:

  • Ability to travel within the City of San Francisco.

 

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human

Resources at employment@safeandsound.org.

 

First review of applications to begin 07/29/2019.

Position Title: Chief Finance & Operations Officer

Type: Full time
Location:  1757 Waller St., San Francisco, CA 94117
Reports to: Chief Executive Officer

OVERALL SUMMARY

The Chief Finance & Operations Officer (CFOO) provides the leadership and management necessary to establish infrastructure and people systems necessary to achieve organizational outcomes, to ensure financial strength and operating efficiency, and to grow the organization effectively. The CFOO oversees the organization’s Finance, Human Resources, & Centralized Operations teams, comprised of the finance, human resources, data & evaluation, and operations workstreams, and provides connection and integration across multiple sites and departments  The CFOO is motivated to foster a positive organizational culture grounded in Safe & Sound’s values and commitment to diversity, equity, and inclusion and trauma-informed practices.

Reporting to the Chief Executive Officer (CEO), the CFOO serves as a key leader within the organization and is the primary liaison to the Board of Directors on organizational infrastructure matters (i.e. Audit & Risk Committee, Finance Committee, Investments Subcommittee, Facilities Subcommittee, and ad hoc committees). The CFOO works closely and collaboratively with the CEO, Chief Program Officer (CPO), and Chief Development Officer (CDO) and directly supervises four managerial staff: Director of Finance, Talent & Human Resources Manager, Senior Program Manager of Data & Evaluation, and Senior Program Manager of Operations.

ESSENTIAL FUNCTIONS

• Senior Leadership
  • Participate on Leadership Team and responsible for joint development and implementation of organizational strategic plans, annual operating plans, performance measurements, and overall organizational management.
  • Foster positive organizational culture that aligns with mission and values including diversity, equity, and inclusion, along with our foundational commitment to trauma-informed principles and practices.
  • With a diversity, equity, and inclusion lens, serve as a strategic advisor to the CEO and other leadership staff to ensure proper integrated infrastructure support across teams and to position organization to grow effectively over the next several years.
  • In partnership with Board of Directors and Leadership Team, develop and implement short- and long-term infrastructure goals, objectives, policies, and procedures; ensure that operations are aligned accordingly; and evaluate potential partnerships, opportunities, and funding streams for impact on organizational infrastructure and sustainability.
  • Maintain knowledge and current status of departmental projects, providing support as needed and elevating topics most relevant for the Leadership Team to discuss.
  • Supervise four managerial staff members directly – Director of Finance, Talent & Human Resources Manager, Senior Program Manager of Data & Evaluation, and Senior Program Manager of Operations – and responsible overall for 15 team members across the employee life cycle, in addition to contractors and consultants. Lead and support team through organizational change.
  • Handle high level of confidential and sensitive information.
• Risk Management
  • Serve as the Compliance Officer, ensuring that the development, implementation, and ongoing monitoring of all policies and procedures are in accordance with legal, contractual, and accreditation requirements applicable to nonprofit organizations, as well as sound and equitable organizational practices.
  • Lead risk identification, assessment, management, mitigation, and communication processes with the Leadership Team and presents findings to the Audit & Risk Committee. For risk mitigation, conducts annual review and renewal of insurance policies with the Audit & Risk Committee.
  • Ensure legal, regulatory, and budgetary compliance and risk mitigation through the timely review and approval of all organizational contracts and agreements and make recommendations to the Chief Executive Officer and Board on acceptance and sign-off in accordance with the Financial Approval Matrix. Support Leadership Team with negotiation of leases, vendor agreements, and contracts.
• Finance
  • Ensure organizational financial health and lead strategic financial operations, including developing short- and long-term financial goals, objectives, budgets, policies, procedures, and metrics; advise on financial operations, budgeting, cash management and financing activities, and financial policy matters; and serve as primary liaison to the Board of Directors on organizational infrastructure matters (i.e. Audit & Risk Committee, Finance Committee, Investments Subcommittee, Facilities Subcommittee, and ad hoc committees).
  • Oversee accounting, funding, and financial management, ensuring compliance with US GAAP, nonprofit regulatory requirements, and internal policies and guidelines; reviewing and monitoring financial performance; directing annual budgeting and ongoing forecasting processes; ensuring efficient and effective management of finance function; ensuring accuracy, reliability, and timely delivery of financial information to internal and external stakeholders; and ensuring that accounting and reporting of use of funds are consistently aligned with public and private funder restrictions and requirements.
  • Oversee timely compliance with regulatory and funder requirements and ensure proper communication and compliance of internal controls, including financial policies and procedures throughout the organization.
• Talent & Human Resources Management
  • Provide short- and long-term strategic support and oversee talent management strategies and activities, including recruitment and onboarding; employee retention, engagement, development & performance, evaluation; and employee relations.
  • Oversee compliance with employment laws & regulations and internal HR policies, procedures, and processes. Working closely with the CEO and legal counsel, support investigation of all grievances and reported allegations of sexual harassment and/or discrimination claims.
  • Oversee payroll and benefits administration, including maintenance of HRIS system, benefits & wellness, safety & workers’ compensation.
• Data & Evaluation
  • Provide leadership and strategic support to Data & Evaluation team responsible for managing statistical reporting and analysis of program data to fulfill grant obligations and to make program changes, as needed; developing and implementing evaluation tools to measure program efficacy; and developing and implementing performance systems to ensure organizational policies and practices are upheld.
  • In collaboration with CPO and Data & Evaluation team, mobilize necessary technical assistance, including external evaluators, to assess effectiveness of Safe & Sound programming and to report and make recommendation to CEO regarding programmatic changes to increase client accessibility and success at Safe & Sound.
• Operations
  • Develop and implement short- and long-term organizational infrastructure plans, budget, and operational metrics for facilities, contracts management, office and administrative systems, security, and technology.
  • Provide strategic support and oversight necessary to implement and manage organizational infrastructure systems; to assess efficiency and effectiveness of systems; and to deploy resources to make necessary improvements.
  • Oversee the knowledge and document sharing strategy and system across Safe & Sound, ensuring that information is standardized and easily accessible and that departments and worksites can learn from one another and share best practices.
• Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Strong alignment with Safe & Sound’s mission and values including diversity, equity, and inclusion, along with our foundational commitment to trauma-informed principles and practices.
• Demonstrable senior leadership experience with an organization-wide perspective and proven ability to lead organizational change and capacity building efforts yet willing and able to be hands-on.
• Demonstrable and progressive experience with short- and long-term strategic planning and implementation; nonprofit board of directors, financial management, and budgeting processes; government contracts and nonprofit funding streams; 501(c)(3) organizations with similar operating budgets; and organizations in growth phase.
• At least ten years in Accounting/Finance with at least five in a managerial position.
• Degree in accounting highly desirable; courses in finance and/or accounting a must. CPA, MBA or equivalent experience a plus.
• Excellent judgment and emotional intelligence, including a track record of employing emotional fortitude, awareness, and skill to navigate, with calmness and confidence, complex and difficult relationships and interactions between staff.
• Interpersonal ability to build trust and goodwill with staff across the organization
• Experience in successfully managing/coaching and creating an inclusive environment for a diverse team of individuals.
• Demonstrated written and verbal communication skills with an ability to listen and observe, to convey expectations clearly, to maintain an accurate and constant flow of information, and to handle sensitive information in an appropriate manner.
• Ability and demonstrated success supervising and collaborating with staff in a manner that is flexible and supportive yet ensures accountability.
• Ability to work in a partnership with strong leadership and a committed staff with high standards; and embody those values as well.
• Ability to translate complex financial concepts to individuals at all levels.
• Excellent hands-on analytical problem-solving skills.
• Demonstrated ability to deliver quality results under time constraints.
• Advanced user of Microsoft Excel, Word and financial accounting software.
• Ability to develop and implement evaluation tools to monitor program efficacy preferred.
• Knowledge of risk management, facilities and development of IT systems preferred.

POSITION SPECIFICATIONS

• Full-time.
• Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS

• Typical Working Conditions:
  • Standard office environment with occasional travel within the Bay Area.
• Equipment Used:
  • Computer, copier, fax, phone.
• Essential Physical Tasks:
  • Extensive keyboarding.
  • Light lifting (lift, push, and pull up to 20 pounds unassisted on a regular basis).

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

If you meet these requirements, resonate with our mission, and have a strong desire to work in an organization that fills a critical need in the community, we’d like to hear from you!

Please apply by contacting Gary Jong at srclgic@att.net  No phone calls, please.

Position Title: Senior Program Manager – Strategic Partnerships

Department: Strategic Partnerships & Policy
Type: Full time
Location:  3450 Third Street, San Francisco, CA 94124
Reports to: Associate Director—Strategic Partnerships & Policy

OVERALL SUMMARY

The Senior Program Manager: Strategic Partnerships is a member of the leadership team of the Strategic Partnerships & Policy (SPP) Department and holds an important role in the creation of the Department’s strategic direction and how they fit into the overall strategy and goals of the organization. In conjunction with the CEO and the Associate Director of SPP, the Senior Program Manager will provide leadership and vision to the Department. This position will rely on excellent strategic thinking, facilitation, stakeholder engagement, and planning skills to convene and engage nonprofit and public sector partners to establish a common vision, facilitate knowledge-sharing, implement best practices to enhance and improve the prevention of and response to child abuse, and identify and address pertinent systems issues.

The Senior Program Manager: Strategic Partnerships requires flexibility, the ability to communicate with a wide array of community and government partners, and willingness and skills to engage in a variety of activities, including cross-sector meeting facilitation, organization, support, and follow-up, and development of internal tracking systems to enhance collection of information and internal and external communication. Under the current structure, this position will supervise one to two team members.

ESSENTIAL FUNCTIONS

Partnership Building & Engagement

• Provide general backbone support, including coordinating activities and projects related to certain partnerships and helping to schedule. organize, and facilitate meetings, to a variety of multi-disciplinary partnerships in which Safe & Sound is engaged
• Establish relationships with public and nonprofit partners to promote collaboration and best practices in preventing and responding to child maltreatment
• Support partners in identifying and developing collective goals to be achieved through a variety of strategies
• Identify and engage with stakeholders to further goals of certain multi-disciplinary partnerships
• Develop and collect metrics to track effectiveness of multi-disciplinary partnerships
• Assist the variety of multi-sector partners in developing and implementing comprehensive action plans to achieve goals and outcomes
• Develop and implement communication strategies to ensure timely information-sharing and promote alignment and collaboration with all members of cross-sector collaborations
• Actively support specific, cross-sector partnerships to advance collective goals
• Maintain active engagement of partners in cross-sector alliances through relationship-building and a variety of strategies
• Assist in the development of specific policies and protocols that support collaboration and coordination between two (or more) multi-sector partners in order to improve the overall city-wide prevention of and response to child maltreatment

Project Management

• Create detailed project plans, outlining deliverables and timelines for the relevant multi-sector partnerships
• Review and analyze data that impacts the relevant multi-sector partnerships and draft reports utilizing such data
• Oversee and update tools and systems to ensure data, reports, agendas, meeting minutes, and all relevant documentation is properly recorded and maintained
• Work in collaboration with Safe & Sound team to develop and implement new projects, based on ongoing and emerging needs
• Monitor and report on identified budgets
• Help create and update systems to ensure data, reports, agendas, meeting minutes, and all relevant documentation is properly recorded and maintained

Data and Evaluation

• Oversee, in collaboration with Safe & Sound data and evaluation staff, the collection, tracking and reporting of data relating to relevant cross-sector partnership outcomes and outputs
• Assist the Associate Director of SPP and other Safe & Sound staff in developing and driving toward outputs and outcomes for partnerships
• Support the Associate Director of SPP on reporting of data for various internal and external reports

Development and Budgeting

• Provide support to the Associate Director of SPP and the Development Department for development and maintenance of funding efforts related to cross-sector partnerships
• Manage and help develop, in collaboration with the Associate Director of SPP and the Finance Department, – the SPP budget and the Children’s Advocacy Center Shared budget

Key Additional Activities

• Continually broaden expertise in subject matter and pursue cutting-edge knowledge relevant to the work and serve as a resource for partners
• Attend meetings in the community, other meetings, webinars, and conferences specific to duties mentioned above as well as all internal staff meetings as required
• Work with the SPP team to develop effective and efficient internal communication tools so that team members are apprised of relevant meetings and their content as well as interactions with partners
• Maintain files and documents in compliance with legal, organizational, and funding requirements
• Demonstrate an ability to maintain confidentiality and discern who and when to consult on various matters.

Undertake other duties as assigned.

 

ESSENTIAL QUALIFICATIONS

• Bachelor’s degree required. Master’s degree (preferred) in Human Services, Social Services, Communication, Social Work, Public Policy, or other related field or 5 years of experience in public policy, public relations, project management, community organizing or other related areas.
• Minimum 3 years of experience in project/program development, fund development, community engagement, or public policy.
• Strong analytical and organizational skills with a demonstrated attention to detail
• Ability to multitask, prioritize, meet deadlines, deliver presentations, and maintain confidential information.
• Ability to remain tactful under pressure and present a trauma-informed approach and communication style with people from diverse backgrounds and experiences.
• Demonstrated experience working with diverse communities and dedication to supporting diversity, equity, and inclusion efforts at Safe & Sound.
• Independent thinker who possesses excellent customer service skills, a solutions-focused approach, and a high level of personal integrity, motivation, maturity, and professional judgment.
• Basic computer skills required: word processing, spreadsheets, Google apps and internet search capabilities.

POSITION SPECIFICATIONS

• Full-Time
• Exempt
• Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS

• Typical Working Conditions:
• This position works in a variety of settings including standard office and community settings.
• Equipment Used:
  • Computer, phone, fax, and copier.
• Essential Physical Tasks:
• Daily travel throughout San Francisco.
• Occasional travel throughout Northern California or nationally
• Ability to lift/push/pull up to 20 pounds unassisted on a regular basis required.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

First review of applications to begin 08/19/2019.

Position Title: Chief Program Officer

Department: Children & Family Services & Community Education & Partnerships
Type: Full time
Reports to: Chief Executive Officer (CEO)

 OVERALL SUMMARY

The Chief Program Officer (CPO) provides the leadership and management necessary to ensure that individual and community services at Safe & Sound effectively achieve organizational outcomes.  The CPO oversees the organization’s Children & Family Services and Community Education & Partnerships Departments, and works closely with the Strategic Partnership & Policy Department.

The CPO is responsible for setting forth and implementing the overall programmatic vision of the organization. The CPO is a member of the Leadership Team and serves as a key leader within the organization working closely with the Chief Executive Officer (CEO), Chief Finance & Operations Officer (CFOO), and Chief Development Officer (CDO).

The CPO reports directly to the CEO and oversees the day-to-day management of the programmatic areas of organization, including direct supervision of program managerial team.

ESSENTIAL FUNCTIONS

Leadership

• Plays a key role in developing organizational strategic plans, annual program plans, and performance measurements to ensure programs are aligned with overall organizational goals.
• Leads the development of setting forth the programmatic vision and strategic plan, building upon existing key and effective programming.
• Embodies and champions Safe & Sound’s values around Diversity, Equity, and Inclusion (DEI).
• Working with the CFOO and CDO, participates in the development of the annual planning process that includes annual organizational objectives, priorities, budgets as well as sets annual objectives for program departments, consistent with the organization’s operating goals and ensures that these objectives are met.
• Creates and maintains a positive organizational culture that aligns with Safe & Sound’s values; propels our diversity, equity and inclusion (DEI) plan, promotes a culture of high performance and continuous improvement within an organization that values quality and continuous learning.
• Serves as a strategic advisor to the CEO and other leadership team members ensuring that Safe & Sound is appropriately aligned across teams, and positioned to grow effectively over the next several years.
• Working with the CFOO and HR Manager, systematically enhances the organization’s leadership and managerial capacity through effective training, skill building workshops, retreats, team meetings, 1:1 coaching and support, while modeling the organizational culture, values, beliefs, and DEI plan.
• Working with the CFOO and HR Manager, identifies the program teams’ overall staffing needs and develop appropriate solutions to ensure effective hiring, training, skill building, succession planning and professional development.Maintains knowledge and current status of all organization and team projects, providing support as needed, and elevating those topics that are most relevant for the entire leadership team to discuss.
• Provides clinical consultation and input to the Leadership Team on organization-wide issues.
• Partner with the SPP Department to inform and guide the creation of policies, procedures, and advocacy platforms.

 Clinical Responsibilities

• Serves as the Head of Clinical Service for Safe & Sound, overseeing the management and provision of the entire continuum of services for all clients and ensuring that all clinical services meet the highest standards of practice.
• Serves as the Compliance and Privacy Officer for Safe & Sound, ensuring the development, implementation, and ongoing monitoring of all policies and procedures for client services meet legal and contractual requirements.
• Develops, implements, and stewards the clinical philosophy for all services at Safe & Sound.

Program Development and Management

• Develop and oversee the implementation, alignment, and evolution of the organization’s individual- and community-focused programming, ensuring that client needs are met and intended outcomes are achieved in alignment with the organization’s strategic plan and theory of change.
• Actively participate in the review, refinement and implementation of DEI plan in all programmatic aspects.
• Oversees the development and maintenance of relationships with external providers/stakeholders that support the organization’s mission and programs.
• Monitors all programs to ensure that performance targets and contractual obligations are met.

 Evaluation

• In partnership with Data & Evaluation team, responsible for developing and/or implementing evaluation tools to measure program efficacy.
• Reports and makes recommendations to the CEO regarding programmatic changes to increase client accessibility and success at Safe & Sound.
• Develops and implements performance management systems that ensure that organizational policies and practices are upheld.
• Collaborates with Data & Evaluation team and/or external evaluators to assess the effectiveness of Safe & Sound programming.

Supervision

• Directly supervises 2-3 managerial team members, including the Associate Director of Children & Family Services and Associate Director of Community Education & Partnerships. Creates leadership development plans for supervisees.
• Ensures clinical supervision and consultation is provided to all team members as appropriate. Provides clinical supervision and/or consultation to specific team members on an ongoing basis or as needed.

 Community Relations

• Promotes Safe & Sound in the community, when necessary, through program presentations and interactions with the community at large.
• Partners with the Chief Executive Officer and Chief Development Officer as requested.

Undertake other duties as assigned. 

 ESSENTIAL REQUIREMENTS & QUALIFICATIONS

Clinical licensure in Psychology, Social Work, or related field and progressive, hands-on direct service and management experience in a nonprofit social service setting.  Deep focus and proven commitment to ensuring diversity, equity and inclusion in all aspects of work. Other relevant skills for this position include:

 Program Planning and Evaluation

• Demonstrated knowledge and minimum 5 years of direct experience managing programs
• Demonstrated ability to establish systems for confidential client information
• Knowledge and experience in child welfare, family counseling, domestic violence and other relevant issues
• Demonstrated ability to assess program needs and develop, plan, and implement supportive service programs accordingly
• Ability to develop and implement evaluation tools to monitor program efficacy
• Training experience

Management/Supervision

• Demonstrated experience in management and supervision
• Demonstrated experience providing clinical supervision to pre-licensed clinicians
• Excellent and dynamic leadership skills, including the ability to motivate and inspire teams
• Ability to facilitate collaborative projects
• Ability to plan, prioritize and direct the work of others
• Ability to hire, train, supervise, and evaluate personnel
• Uses a relational leadership style with a demonstrated ability to establish and maintain effective work relationships among team members. Works to elicit team engagement in organizational decisions, culture, and values to ensure a supportive environment where teams feel they can communicate needs, give constructive feedback and engage in professional growth

Collaboration

• Ability to build and work in collaboration with internal and external stakeholders.
• Ability to facilitate cross-sector, multidisciplinary meetings and conversations to achieve common goals.

 Computer Skills

• Advanced knowledge of the Office Suite (Word, Excel, PowerPoint).
• Database knowledge preferred

 Other Skills/Abilities

• Creative, entrepreneurial thinker with the ability to initiate, lead and manage multiple projects simultaneously
• Strong problem-solving skills
• Excellent organizational skills
• Excellent communication and writing skills
• Good public speaking skills for program presentations to funders, providers, and community groups
• Ability to maintain a high level of consciousness and sensitivity to the children and families that we serve
• Ability to work in a crisis-oriented environment when needed
• Ability to work flexible hours

POSITION SPECIFICATIONS

• Full time
• Exempt

PHYSICAL REQUIREMENTS

Typical Working Conditions:

• This position works in a variety of locations, including standard office and occasionally at other locations within the San Francisco Bay Area and possibly nationally.
• This position requires the ability to work flexible hours and to work under stress. Individual should be available via cell phone at all times. The work-place environment is fast-paced with multiple demands presented at all times.

Equipment Used:

• Computer, copier, fax, phone

Essential Physical Tasks:

• Working at two locations in San Francisco: 1757 Waller Street & 3450 3rd Street
• Keyboarding and use of office equipment
• Occasional travel in the Bay Area and nationally
• Light lifting required (up to 20 pounds)

If you meet these requirements, resonate with our mission, and have a strong desire to work in an organization that fills a critical need in the community, we’d like to hear from you!

Please apply by contacting Gary Jong at srclgic@att.net  No phone calls, please.

Position Title: Board & Executive Coordinator

Department: Administration
Type: Full time
Reports to: Chief Executive Officer (CEO)

OVERALL SUMMARY

Under supervision of the Chief Executive Officer (CEO), this position provides support to the Board of Directors and CEO.  This is a highly visible and high impact position that will assist the CEO and the Board in keeping projects and priorities in order as well as having extensive contact with community and business leaders.  This position, in addition to providing high level administrative support, will project manage various initiatives to completion and provide a critical role during the organization’s growth.

ESSENTIAL FUNCTIONS

• Liaison and support for CEO, Board members, Board Committees’ activities, communications, phone calls, appointments, travel (if any), and administrative activities.
• Provide project management on significant strategic projects, which may include: diversity, equity and inclusion initiatives; strategic planning and development of strategic dashboards/benchmarks; federal and state policy initiatives, including research for policy papers; governance and board policy updates; organizational policy and procedure updates; marketing, public relations, branding and website upgrades; and other executive initiatives.
• Fully support Board and Committee meetings; including attending all Board and Committee meetings, taking meeting minutes, assisting with agenda development and follow through, and preparing materials in advance.
• Maintain Board and Committees’ calendars, organization’s general calendar, and CEO’s calendar.
• Research, manage, organize, and/or provide support on administrative, facilities, operations, human resources, development, programmatic short-term projects as determined by the Board and CEO.
• Develop and maintain good relationships and communications with Board Members, CEO and all staff.
• Coordinate with administrative staff regarding specific administrative projects to ensure deliverables and alignment with organizational priorities.

Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Proven performance in administrative, organizational and project management roles.
• Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, Access and Outlook). Demonstrated ability to learn new software systems, as well as Google applications and website management tools.
• Excellent writing, telephone and people skills.
• Excellent project management and attention to details, highly organized and able to successfully handle simultaneous priorities.
• A strong sense of personal integrity; able to maintain confidentiality and handle highly sensitive information; demonstrated good judgment and decision-making skills.
• Professional, articulate, and great communication skills; able to seamlessly interact with high-level professionals.
• Experience in a non-profit organization preferred.

POSITION SPECIFICATIONS

• Full time
• Non-Exempt, eligible for all agency benefits
• Position will require fingerprinting and reference-check

 PHYSICAL REQUIREMENTS

Typical Working Conditions:  Standard office but occasional work at offsite locations.

Equipment Used: Computer, copier, printer, fax.

Essential Physical Tasks: Ability to sit at computer for extended periods, occasional lifting up to 20 pounds, occasional driving.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Please apply by 8/19/19 using this link: https://jsco.re/2-jf6 and include a cover letter.

Position Title: Bilingual Clinician

Department: Children & Family Services
Type: Full time
Location:  1757 Waller Street, San Francisco, CA 94117
Reports to: Senior Program Manager, Counseling

OVERALL SUMMARY

This position is responsible for providing mental health services for Safe & Sound. This position requires a flexible work schedule and may require working in the evening or on weekends. Our programs are aligned with the Center for the Study of Social Policy’s 5 Protective Factors, comprising 1) Parental Resilience, 2) Social Connections, 3) Concrete Support in Times of Need, 4) Knowledge of Parenting and Child Development, and 5) Social and Emotional Competence of Children.

Specific goals of the counseling program are to reduce risk factors and strengthen the following protective factors: Parental Resilience, Knowledge of Parenting and Child Development, and Social and Emotional Competence of Children.

ESSENTIAL FUNCTIONS

• Maintain a psychotherapy caseload of 12-15 clients, including work with adults, children, couples, parent-child dyads, and families (includes on-site and off-site appointments, including working in a school-based setting and/or home visits). Clinical work will focus on the transgenerational effects of trauma and addiction, implemented within a child abuse prevention model that uses a team-based approach to support the Five Protective Factors in families.
• Education and practice will include interventions based on a variety of theoretical frameworks, including Family Systems, Attachment Theory, Narrative Therapy, Sensorimotor and body-focused treatment, Somatic therapy, Emotionally Focused Therapy (EFT), Tapping, Mindfulness/Mentalization, Traumatic Memory Processing, and Dialectical Behavior Therapy.
• An ongoing, organization-wide Trauma-Informed Systems (TIS) initiative, as well as a developing Diversity, Equity, and Inclusion (DEI) initiative will also influence the clinical practice. The Bilingual Clinician will have an opportunity to contribute to these initiatives if desired.
• Facilitate and co-facilitate workshops and groups for parents, children, and staff, which may include topics such as Mentalization, Stress Management, Trauma Recovery, and others as needed.
• Attend and participate in the weekly psychotherapy team meeting.
• Attend weekly Service Delivery Team meeting(s). Provide updates on treatment practices and goals pertaining to psychotherapy clients, and participate in discussion on family goals and outcomes supporting the Five Protective Factors.
• Complete Avatar training in order to support and document work with children with Medi-Cal/EPSDT (Early & Periodic Screening, Diagnosis and Treatment).
• Attend Student Success Team (SST) and Individual Education Plan (IEP) meetings to support clients as needed.
• Cover one 4-hour shift per week, receive incoming calls and follow 4-6 clients weekly, cover 1 diverted overnight shift per month 11pm-8am. Training will be provided by current staff.
• Complete family and individual intakes, as well as conduct crisis management sessions as needed in Parent Drop-In.
• Participate in weekly individual supervision (1-2 hours).
• Attend outside trainings to further develop clinical practice.
• Attend and participate in monthly Friday Department meetings and All Center Staff Meetings.
• Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

• Licensed or license-eligible MSW, MFT, or Psychologist.
• Minimum of 3 years offering direct clinical services (including practicums and internships) to adults, children, and families
• Experience with assessments and clinical formulation
• Knowledge of the effects of child abuse, child development, effective parenting practices, and family dynamics required
• Ability to conduct psychotherapy in Spanish required
• Ability to work with diverse staff and client populations
• Excellent judgment and emotional intelligence, including a track record of employing emotional fortitude, awareness, and skill to navigate, with calmness and confidence, complex and difficult relationships and interactions.
• Ability to record and maintain time-sensitive clinical records
• Ability to work independently as well as part of a team
• Excellent written and verbal communication skills.

PREFERRED QUALIFICATIONS

• Previous trauma-informed education/training preferred
• Group facilitation experience preferred

POSITION SPECIFICATIONS

• Full-Time
• Exempt
• Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS

• Typical Working Conditions:
  • Standard office conditions.
• Equipment Used:
  • Computer, phone, fax, copier.
• Essential Physical Tasks:
  • Occasional travel within the Bay Area for school-based appointments, and home visits.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.