Join Our Team

Safe & Sound has a team of passionate people working to create a community that’s safe for every child. If you are interested in working with the best people we know to do the most important work we know of, consider applying for a position with us.


Current Openings

Bilingual Clinical Fellow

Position Title: Bilingual Clinical Fellow

Department: Children & Family Services
Type: One Year Fellowship
Location: 1757 Waller Street, San Francisco, CA 94117
Reports to: Senior Program Manager, Counseling

OVERALL SUMMARY

The Clinical Fellow is a one-year position designed to introduce and further develop an understanding of the effects of trauma on individuals, families, and communities. Our programs are aligned with the 5 Protective Factors comprising; 1) Parental Resilience, 2) Social Connections, 3) Concrete Support in Times of Need, 4) Knowledge of Parenting and Child Development, and 5) Social and Emotional Competence of Children. Specific goals of the counseling department are to reduce risk factors and strengthen protective factors: Parental Resilience and Knowledge of Parenting and Child Development. Clinical fellows will be taught and supported to use a 4 stage model of prevention and recovery: 1) client safety and stabilization, 2) strengthening skills, 3) processing and focus on change, and 4) relapse prevention.

Fellows learn the clinical expertise necessary to effectively diagnose and treat trauma symptoms, particularly complex post-traumatic responses, and addiction/compulsive behaviors. Clinical Fellows will work on a multi-disciplinary team and are responsible for doing intakes, providing therapy, conducting clinical consultations, crisis interventions, and group facilitation. Fellowships are full-time (40 hours/week). Fellows receive an hourly rate as well as medical, dental, and vision benefits.

ESSENTIAL FUNCTIONS

  • Maintain a clinical caseload of 12-15 clients, including work with adults, children, couples, parent-child dyads, and families (includes on-sight and off-sight appointments, including working in a school-based setting and/or home visits).
  • Work with the transgenerational effects of trauma and addiction on the family system through the use of skill based and attachment based therapies.
  • Education and practice techniques may include Family Systems based interventions, Attachment theory techniques, Narrative Therapy, Sensorimotor and body focused treatment, Somatic therapy
  • Emotionally Focused Therapy (EFT), Tapping, Mindfulness/Mentalization, Traumatic Memory Processing and use of Dialectical Behavior Therapy (DBT) skills.
  • Facilitate and co-facilitate groups for parents, children, and staff which may include a Mentalization Workshop, Stress Management Group, Trauma Recovery group, and others as needed.
  • Attend the weekly clinical team meeting and provide feedback and ideas pertaining to the psychotherapy department and clinical trainings.
  • Attend weekly Service Delivery Team meeting(s) and provide updates on treatment practices and goals pertaining to specific family members.
  • Complete Avatar training to be able to support and document work with children with Medi-Cal/EPSDT Early & Periodic Screening, Diagnosis and Treatment
  • Attend Student Success Team (SST) and Individual Education Plan (IEP) meetings as needed to support clients when necessary.
  • Complete 26-hour TALK Line training. Cover one 4-hour shift per week, receive incoming calls and follow 4-6 clients weekly, cover 1 diverted overnight shift per month 11pm-8am.
  • Complete family and individual intakes, as well as conduct crisis management sessions as needed in Parent Drop-In.
  • Participate in weekly individual supervision (1-2 hours)
  • Attend outside trainings to further develop clinical practice
  • Attend and participate in monthly Friday Department meetings and All Center Staff Meetings.
  • May be required to assist with other projects or duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • Postgraduate MSW, MFT, or Ph.D./PsyD Registered Intern
  • Minimum of 3 years offering direct clinical services (including practicums and internships) to adults, children, and families
  • Experience with assessments and clinical formulation
  • Previous trauma-informed education/training preferred
  • Group facilitation experience preferred
  • Knowledge of the effects of child abuse, child development, effective parenting practices, and family dynamics required
  • Proficient in Spanish strongly required
  • Ability to work with diverse staff and client populations
  • Ability to record and maintain time sensitive clinical records
  • Ability to work independently as well as part of a team
  • Excellent written and verbal communication skills

POSITION SPECIFICATIONS

  • Exempt
  • Position is eligible for agency-sponsored benefits (health insurance, paid holidays, vacation, sick, floating holidays)
  • Position will be fingerprinted and reference-checked

PHYSICAL REQUIREMENTS

  • Typical Working Conditions: Standard office
  • Equipment Used: Computer, phone, fax, copier
  • Essential Physical Tasks: Occasional travel within the Bay Area, including to 3450 3rd St
  • Light lifting

The base salary for this position is $34,320 annually.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume, a detailed cover letter and three professional references to Human Resources at employment[@]safeandsound.org.

Bilingual Clinician

Position Title: Bilingual Clinician

Department: Children & Family Services
Type: Full time
Location:  1757 Waller Street, San Francisco, CA 94117
Reports to: 
Senior Program Manager, Counseling

OVERALL SUMMARY

This position is responsible for providing mental health services for Safe & Sound. This position requires a flexible work schedule and may require working in the evening or on weekends. Our programs are aligned with the Center for the Study of Social Policy’s 5 Protective Factors: 1) Parental Resilience, 2) Social Connections, 3) Concrete Support in Times of Need, 4) Knowledge of Parenting and Child Development, and 5) Social and Emotional Competence of Children. The specific goal of the counseling program is to support and strengthen these protective factors using counseling services.

ESSENTIAL FUNCTIONS

  • Provide psychotherapy with adults, children, couples, parent-child dyads, and families (includes on-site and off-site appointments, including working in a school-based setting and/or home visits, attending IEP and SST meetings), up to 25 hours per week. Clinical work will focus on the transgenerational effects of trauma and addiction, implemented within a child abuse prevention model that uses a team-based approach to support the Five Protective Factors in families.
  • Education and practice will include interventions based on a variety of theoretical frameworks, including Family Systems, Attachment Theory, Narrative Therapy, Sensorimotor and body-focused treatment, Somatic therapy, Emotionally Focused Therapy (EFT), Tapping, Mindfulness/Mentalization, Traumatic Memory Processing, and Dialectical Behavior Therapy.
  • An ongoing, organization-wide Trauma-Informed Systems (TIS) initiative, as well as a developing Diversity, Equity, and Inclusion (DEI) initiative will also influence the clinical practice. The Bilingual Clinician will have an opportunity to contribute to these initiatives if desired.
  • May facilitate and co-facilitate workshops and groups for parents, children, and staff, which may include topics such as Mentalization, Stress Management, Trauma Recovery, and others. Maximum of one group per year, as caseload allows.
  • Attend two weekly team meetings. Provide updates on treatment practices and goals pertaining to psychotherapy clients and participate in discussion on family goals and outcomes supporting the Five Protective Factors.
  • Complete Avatar training in order to support and document work with children with Medi-Cal/EPSDT (Early & Periodic Screening, Diagnosis and Treatment).
  • Complete 26-hour TALK Line training as part of job orientation. Commit to a weekly 4-hour shift on the line for 6 months.
  • Provide backup coverage for family and individual intakes, as well as conduct crisis management sessions as needed in Parent Drop-In.
  • Participate in weekly individual supervision (1-2 hours).
  • Attend outside trainings to further develop clinical practice.
  • Attend and participate in monthly Friday Department meetings and All Center Staff Meetings.
  • May be required to assist with other projects or duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Licensed or license-eligible MSW, MFT, LPCC, or Psychologist.
  • Minimum of 3 years offering direct clinical services (including practicums and internships) to adults, children, and families.
  • Experience with assessments and clinical formulation
  • Knowledge of the effects of child abuse, child development, effective parenting practice, and family dynamics required
  • Ability to conduct psychotherapy in Spanish required
  • Ability to work with diverse staff and client populations
  • Ability to record and maintain time-sensitive clinical records
  • Ability to work independently as well as part of a team
  • Excellent written and verbal communication skills.

PREFERRED QUALIFICATIONS

  • Previous trauma-informed education/training preferred
  • Group facilitation experience preferred

POSITION SPECIFICATIONS

  • Full-Time
  • Exempt
  • Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS

  • Typical Working Conditions:
    • Standard office conditions.
  • Equipment Used:
    • Computer, phone, fax, copier.
  • Essential Physical Tasks:
    • Occasional travel within the Bay Area for school-based appointments, and home visits.

The base salary for this position is $59,200.08 annually and is eligible for agency sponsored benefits. This position is eligible for a language premium.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

Mental Health Clinician

Position Title: Mental Health Clinician

Department: Children & Family Services
Type: Full time
Location:  1757 Waller Street, San Francisco, CA 94117
Reports to: 
Senior Program Manager, Counseling

OVERALL SUMMARY

The Mental Health Clinician is responsible for providing psychotherapy and behavioral health services for Safe & Sound clients. This position requires a flexible work schedule and may require working in the evening or on weekends. Our programs are aligned with the Center for the Study of Social Policy’s 5 Protective Factors: 1) Parental Resilience, 2) Social Connections, 3) Concrete Support in Times of Need, 4) Knowledge of Parenting and Child Development, and 5) Social and Emotional Competence of Children. The specific goal of the counseling program is to support and strengthen these protective factors using counseling services.

ESSENTIAL FUNCTIONS

  • Provide psychotherapy with adults, children, couples, parent-child dyads, and families (includes on-site and off-site appointments, including working in a school-based setting and/or home visits, attending Individualized Education Plan and Student Success Team meetings), up to 25 hours per week. Clinical work will focus on the transgenerational effects of trauma and addiction, implemented within a child abuse prevention and recovery map models that uses a team-based approach to support the Five Protective Factors in families.
  • Education and practice will include interventions based on a variety of theoretical frameworks, including Family Systems, Attachment Theory, Narrative Therapy, Sensorimotor and body-focused treatment, Somatic therapy, Emotionally Focused Therapy (EFT), Tapping, Mindfulness/Mentalization, Traumatic Memory Processing, and Dialectical Behavior Therapy.
  • An ongoing, organization-wide Trauma-Informed Systems (TIS) initiative, as well as a developing Diversity, Equity, and Inclusion (DEI) initiative will also influence the clinical practice. The Mental Health Clinician will have an opportunity to contribute to these initiatives if desired.
  • May facilitate and co-facilitate workshops and groups for parents, children, and staff, which include topics such as Mentalization, Stress Management, Trauma Recovery, and others. Maximum of one group per year, as caseload allows.
  • Attend two weekly team meetings. Provide updates on treatment practices and goals pertaining to psychotherapy clients, and participate in discussion on family goals and outcomes supporting the Five Protective Factors.
  • Complete Avatar training in order to support and document work with children with Medi-Cal/EPSDT (Early & Periodic Screening, Diagnosis and Treatment).
  • Complete 26-hour TALK Line training as part of job orientation. Commit to a weekly 4-hour shift on the line for 6 months.
  • Provide backup coverage for family and individual intakes, as well as conduct crisis management sessions as needed in Parent Drop-In.
  • Participate in weekly individual supervision (1-2 hours).
  • Attend outside trainings to further develop clinical practice.
  • Attend and participate in monthly Friday Department meetings and All Center Staff Meetings.
  • Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Licensed or license-eligible MSW, MFT, LPCC, or Psychologist
  • Minimum of three (3) years offering direct clinical services (including practicums and internships) to adults, children, and families
  • Experience with assessments, clinical formulation, and treatment plan development
  • Knowledge of the effects of child abuse, child development, effective parenting practice, and family dynamics required
  • Ability to conduct psychotherapy in Spanish preferred but not required
  • Ability to work with diverse staff and client populations
  • Ability to record and maintain time-sensitive clinical records
  • Ability to work independently as well as part of a team
  • Excellent written and verbal communication skills

PREFERRED QUALIFICATIONS

  • Ability to conduct psychotherapy in Spanish preferred but not required
  • Previous trauma-informed education/training preferred
  • Group facilitation experience preferred

POSITION SPECIFICATIONS

  • Full-Time
  • Exempt
  • Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS

  • Typical Working Conditions:
    • Standard office conditions.
  • Equipment Used:
    • Computer, phone, fax, copier.
  • Essential Physical Tasks:
    • Occasional travel within the Bay Area for school-based appointments, and home visits.

The base salary for this position is $59,200.08 annually and eligible for agency sponsored benefits.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

Senior Program Manager – Counseling Services

Position Title: Senior Program Manager (SPM) – Counseling Services

Department: Children & Family Services
Type: Full time
Location:  1757 Waller Street, San Francisco, CA 94117
Reports to: 
Associate Director of Children & Family Services

OVERALL SUMMARY

The Senior Program Manager (SPM) – Counseling Services role is an exempt position responsible for the overall management of counseling services within the Children & Family Services Department at Safe & Sound, including the Psychotherapy Team and the TALK Line.  This position also provides clinical supervision and requires a flexible work schedule, in order to assure uninterrupted supervision of interns, volunteers, and staff.  This position reports to the Associate Director of Children & Family Services (AD of CFS) and manages/supports up to eight staff members.

ESSENTIAL FUNCTIONS

Program and Organizational Leadership

  • Work in conjunction with program and organizational leadership to develop services, policies, and protocols consistent with the needs of families in our service population.
  • Stay current and informed about the needs of families in our service population, and represent these needs in agency meetings.
  • Model and promote ideal, trauma-informed client/volunteer interactions for supervisors, staff, and volunteers.
  • In collaboration with leadership, participate in the development and implementation of Safe & Sound’s strategic plan with a focus on TALK Line and psychotherapy services.
  • Collaborate with the AD of CFS and the Chief Program Officer (CPO) to develop and implement evaluation plans for TALK Line and psychotherapy activities.
  • Collaborate closely with the Senior Program Managers (SPMs) at Safe & Sound to ensure integration of all services. Facilitate or co-facilitate cross-program and cross-departmental meetings as appropriate.
  • Represent Safe & Sound at meetings in the community (e.g., child welfare, SFDPH, other CBO partners).

Program Management – General

  • Provide operational oversight of TALK Line and psychotherapy services for parents and children.
  • Collaborate with SPMs to provide support and direction to staff, volunteers, and consultants to ensure high quality, integrated services.
  • Facilitate team meetings within program area.
  • Attend departmental and all center staff meetings as well as other internal and external meetings as appropriate.
  • Collaborate with the AD of CFS to prepare and implement annual and future program budgets.
  • Collaborate with AD of CFS and Safe & Sound’s data team to manage data collection and internal/external reporting requirements.

Program Management – Psychotherapy Services

  • Manage and support four (4) direct reports who provide psychotherapy to children, youth and families, one of whom also administers Safe & Sound’s EPSDT Medi-Cal contract, to ensure consistent and high-quality programming and client services.
  • Collaborate with EPSDT Manager to support administration of Medi-Cal contract.
  • Collaborate with AD of CFS, SPMs, and other team members to develop and maintain service delivery in the community (e.g., school-based therapy services).
  • Ensure that clinical services are effective at building family protective factors and maintaining a warm, welcoming and accepting tone for all client families.
  • Ensure that client records are maintained in compliance with relevant state and federal law and Safe & Sound policy.

Program Management – TALK Line

  • Manage and support the TALK Line program, including a team of TALK Line Supervisors who recruit, train, and supervise volunteers to maintain uninterrupted 24-hour service on the TALK line.
  • Ensure TALK Line services are effective at building family protective factors and maintain a warm, welcoming and accepting tone for all client families.
  • Provide backup coverage for TALK Line supervisors and volunteers as needed.
  • Responsible for covering TALK Line shifts (overnight shifts and weekend shifts) as needed.
  • Assist with delivery of TALK Line training for future volunteers.

Clinical Supervision

  • Provide weekly clinical supervision to clinical staff and fellows on an on-going basis using trauma-informed practices, up to approximately 8 hours per week.
  • Maintain knowledge of current licensing requirements for supervisees. Complete required paperwork related to accrual of hours for licensure or school requirements.
  • Provide clinical support and guidance on an as-needed basis to all areas of CFS programming (up to approximately 4 hours per week), including Counseling, Care Coordination and Case Management, Family Events, Parent Drop-In, Parent Support Groups, Workshops and Classes, Playroom, and TALK Line. This support may occur during the normal workday or after hours by phone or in person.
  • Consult with CFS staff as needed regarding mandated reporting responsibilities.
  • Support supervisees and other staff to maintain accurate client records, including paper charts, electronic records, assessments, and other items as required.
  • Evaluate the clinical work of supervisees on a semi-annual basis.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Clinical licensure in California in Social Work, Counseling, Marriage and Family Therapy, or Psychology, with at least five (5) years of experience providing direct services to clients.
  • Training and experience in providing clinical supervision according to the requirements of relevant California licensing boards.
  • Demonstrated experience with and knowledge of family dynamics, child development, and parenting.
  • Experience working with diverse staff and client populations, applying principles of trauma-informed care, cultural humility, and equity.
  • Ability to manage complex service delivery structure and handle crisis situations.
  • Ability to think strategically and develop/implement short-, medium-, and long- range plans.
  • Ability to effectively problem-solve and address ground-level challenges while maintaining alignment with overall organizational goals.
  • Ability to recruit, train, and supervise qualified staff.
  • Ability to work effectively with representatives of city agencies, community-based organizations, and the community at large.
  • Ability to utilize both quantitative and qualitative data to manage staff performance and improve services.
  • Basic computer skills: word processing, spreadsheet, database, and internet search.

POSITION SPECIFICATIONS

  • Full-Time
  • Exempt
  • Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS

  • Typical Working Conditions: Standard office.
  • Equipment Used: Computer, phone, fax, copier.
  • Essential Physical Tasks:
    • Travel within San Francisco
    • Occasional light lifting required

The base salary for this position is $81,600.00 annually and eligible for agency sponsored benefits.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

Staff Accountant

Position Title: Staff Accountant

Department: Finance Department
Type: Full time
Reports to: Director of Finance

OVERALL SUMMARY

The Staff Accountant (SA) will be an integral part of a  team that includes the Chief Finance & Operations Officer (CFOO), Director of Finance (DOF), Accounting Manager, and Senior Accountant.   The SA is responsible for performing detailed financial accounting and reporting activities, along with providing support for payroll and management accounting activities, such as cash management, budgeting, forecasting, and analysis.

ESSENTIAL FUNCTIONS

Accounting

  • Perform detailed daily accounting tasks in compliance with internal control procedures and other appropriate US GAAP standards and regulatory requirements.
  • Manage and process accounts payable and cash disbursements, including, but not limited to:
    • Reviewing invoices and employee reimbursements;
    • Reconciling credit card statements to supporting receipts/invoices;
    • Processing payments;
    • Serving as petty cash custodian and reconciling petty cash;
    • Setting up new vendors, maintaining W-9s and vendor contracts, and updating vendor names and information.
  • Manage and process accounts receivable and cash receipts, including, but not limited to:
    • Preparing and tracking invoices;
    • Recording non-donor cash receipts;
    • Recording receivables and cash receipts from government contract invoicing.
  • Support month-end close procedures in an accurate and timely manner, including, but not limited to:
    • Preparing and recording employee payroll and benefit journal entries;
    • Preparing and recording earned revenue journal entries;
    • Performing monthly bank reconciliations.

Funding and Financial Management

  • Support government contract invoicing process, liaising with the Children & Family Services, Strategic Partnerships & Policy, and Community Education & Partnerships departments whenever necessary.
  • Support the Finance team in the annual budgeting and planning processes.
  • Acts as bank liaison, resolving various issues with banking and brokerage institutions.

Compliance

  • Assist with audit preparation (including the financial statement audit, CCSF audit/self-assessment, and other reviews), tax filings (including the Form 990, Form 1099s, etc), and other compliance reporting requirements.
  • Ensure that contracts are filed, recorded, and available for ongoing operational processes.

Payroll and Benefits

  • Liaise with the Talent & HR Manager to ensure the correct financial accounting of employee benefits such as Flexible Spending Account, Dependent Spending Account, workers’ compensation, commuter benefits, and retirement benefits.
  • Process the semi-monthly payroll.
  • Work collaboratively with the Talent & HR Manager and Accounting Manager to perform ongoing, monthly, quarterly, and year-end audits of employee payroll and benefits (including review of accrued benefits, review of manual calculations for payroll processing, review of ADP inputs, reconciliations of Form 941s to payroll expenditures, etc).

May perform other projects or duties as assigned, both in the Finance and HR functions

ESSENTIAL QUALIFICATIONS

  • Minimum of two (2) years experience in bookkeeping or accounting, preferably with nonprofit organizations.
  • Ability and desire to honor the mission and values of Safe & Sound, to interact successfully and collaboratively at all levels of the organization, and to develop positive relationships in a culturally diverse workplace.
  • Demonstrated knowledge of and ability to research and apply US GAAP and federal, state, and city regulations.
  • Demonstrated proficiency with Microsoft Excel (VLOOKUP, HLOOKUP, SUMIF, SUBTOTAL, Pivot Tables), comfortable with technology.
  • Meticulous attention to detail.
  • Sound judgment, integrity, and ethics. Ability and desire to handle sensitive information in a confidential manner. Must be able to tailor appropriate information sharing to relevant audience given complexity of work with multiple stakeholders.
  • Ability to learn quickly and a desire to learn new skills and software.
  • Ability to work independently and on a team.
  • Excellent organization skills, ability to successfully manage a large volume of work, meet multiple and often competing deadlines, and respond with flexibility to unanticipated requests.

PREFERRED QUALIFICATIONS

  • Previous nonprofit accounting experience.
  • Exposure to payroll processes (preferably ADP) is a plus.

POSITION SPECIFICATIONS

  • Full Time (40 hours/week)
  • Non-Exempt
  • Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

  • Typical Working Conditions: Standard office as well as occasional travel within the Bay Area.
  • Equipment Used: Computer, phone, fax, copier.
  • Essential Physical Tasks:
    • Extensive keyboarding.
    • Light lifting (lift, push, and pull up to 20 pounds unassisted on a regular basis).

The base salary for this position is $63,902.55 annually and is eligible for agency-sponsored benefits.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

Operations Coordinator

Position Title: Operations Coordinator

Department: Central Operations Department
Type: Full time
Reports to: Senior Program Manager – Operations

OVERALL SUMMARY

The Operations Coordinator is responsible for managing daily general operation and facility matters, provide administrative program support to all teams throughout at Safe and Sound. This position assigns duties to and maintains the front desk schedule for the operations and program support team.  The Operations Coordinator will supervise 1 or 3 Operations and Program Support Assistants.

ESSENTIAL FUNCTIONS

Facility Management

  • Monitor and manage facility requests from staff, clients, and partners.
  • Work cooperatively with the vendors to repair, replace and service all facility needs.
  • Create and manage all vendor RFP processes and service contracts.
  • Manage unbudgeted maintenance, repairs and replacements.
  • Supervise and record all routine maintenance, repairs and replacements.
  • Be available for after hour emergency responses.
  • Develop a system to receive, manage and address facility-related concerns.
  • Will be working collaboratively with the Operations Coordinator to provide on-hand assistance and coverage at the specified location when necessary.

Office Management

  • Form and maintain effective relationships with staff, clients and partners.
  • Establish systems and coordinate paperwork and supplies to meet program needs.
  • Ensure appropriate record keeping and the ability to easily share and retrieve information in both paper and digital formats.
  • Monitor various systems to manage room reservations, visitor management and expense reports.
  • Manage the organization’s system to monitor and update all policies and procedures.
  • Sort and distribute incoming mail and provide support for outgoing mail.
  • Provide support in reviewing, logging donations received by the Prevention Center and make weekly bank deposits.
  • Research, manage, organize and/or provide support on administrative short-term projects as requested.
  • Perform data entry for various programs and services offered from the organization.
  • Coordinate staff and partner breakfasts, lunches and other events as needed.
  • Develop and maintain systems for staff assigned to share responsibility in maintaining order and cleanliness of the kitchen, counseling rooms and conference room facilities.
  • Supervise administrative staff regarding specific administrative projects to ensure deliverables and alignment with organizational priorities.
  • Maintain COT calendar to reflect site specific OPSA shifts, program support events and any planned deliveries, repairs or maintenance onsite.

Program Support

  • Form positive relationships with staff while providing appropriate levels of administrative program support.
  • Childcare, answering parents’ questions, supporting on and off site partners to provide high quality services to children and families.
  • Maintain a clean and safe environment.
  • Answer multi-line telephone and route calls to appropriate staff.
  • Greet clients arriving for appointments with a warm, welcoming, accepting tone.
  • Manage the appearance of client areas by setting up the waiting area and interview rooms, stocking program supplies, fliers and bulletin boards, including updating flyers and other informational material as needed.
  • Attend program specific team meetings no less than once a month and as requested by the Associate Director.
  • Manage other daily operations and procedures that support the overall operations of the organization’s programs.
  • Compile and assign operations requests received through staff emails, calls or in-person asks to balance team workflow and ensure follow up on task outcomes and next steps.

Data entry

  • Provide basic support to users of Safe and Sound’s ETO system.
  • Coordinate data entry workflow for Operations Team.
  • Act as the primary custodian of electronic client record by ensuring data and notes are entered appropriately and merging duplicate client records where they exist.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Minimum of 2 years front office experience in a social service, mental health, or medical office that works directly with children and families.
  • Solid verbal, written, and interpersonal skills.
  • Must be able to communicate well at all levels of the organization.
  • Excellent organization skills and have the ability to multitask and juggle multiple priorities.
  • Meticulous attention to detail.
  • Be able to work collaboratively in a culturally diverse environment.
  • Must possess a high level of confidentiality.
  • Proficiency with Microsoft Office applications (Word, Excel, Access and PowerPoint) as well as Google (Calendar, Drive, Mail)
  • Punctuality, flexibility and reliability are imperative.

PREFERRED QUALIFICATIONS

  • Previous experience supervising administrative staff in a non-profit environment strongly preferred.
  • Multi-lingual skills (Spanish and/or Cantonese) preferred.

POSITION SPECIFICATIONS

  • Full Time
  • Exempt
  • May be based at 1757 Waller St. or 3450 3rd offices as needed
  • Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

  • Typical Working Conditions: Standard office as well as occasional work in playroom as needed.
  • Equipment Used: Computer, phone, fax, copier.
  • Essential Physical Tasks:
  • Occasional travel between our locations in the upper Haight and Bayview Hunter’s Point area of San Francisco as well possibly to other locations.
  • Must be able to lift/push/pull 20-30 pounds unassisted.

The base salary for this position is $59,200.08 annually.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

Senior Program Manager – Strategic Partnerships & Policy

Position Title: Senior Program Manager – Strategic Partnerships & Policy

Department: Strategic Partnerships & Policy
Type: Full time
Location:  3450 Third Street, San Francisco, CA 94124
Reports to: 
Associate Director—Strategic Partnerships & Policy

OVERALL SUMMARY

The Senior Program Manager (SPM), Strategic Partnerships & Policy (SPP) holds an important role in implementing the department’s strategic direction. This position requires excellent project management, facilitation, stakeholder engagement, and strategic thinking skills to convene and engage nonprofit and public sector partners to work together to prevent and respond to child abuse and address pertinent systems issues. The SPM of SPP will collaborate with internal and external stakeholders and community partners to: (a) understand, develop, and implement best practices to enhance the prevention of and response to child abuse, (b) create a shared vision and common goals, (c) ensure overall enhancement and sustainability of family support work through collective action and advocacy, and (d) identify and address pertinent policies and systems issues, including through policy advocacy. This position requires flexibility, the ability to communicate and collaborate with a wide array of partners and stakeholders, and willingness and skills to engage in a variety of activities on a daily basis. This is a supervisory role that reports to the Associate Director, Strategic Partnerships & Policy.

ESSENTIAL FUNCTIONS

  • Partnership Building & Engagement
    • Oversee coordination and implementation of activities and projects for designated partnerships and coalitions in which the department is involved.
    • Establish relationships with partners and support relationship-building between and among partners to promote collaboration and best practices in preventing and responding to child maltreatment.
    • Provide meeting facilitation when necessary.
    • Support partners in identifying, developing, and implementing collective goals and strategies.
    • Develop and oversee communication and messaging strategies for designated partnerships to ensure timely information-sharing, promote alignment and collaboration among partnership members, and raise awareness of partnership activities.
    • Assist in the development of specific policies and protocols that support collaboration and coordination between and among partners in order to improve overall prevention of child maltreatment.
  • Advocacy
    • Working with the Executive Director/CEO and the Associate Director of SPP, help develop and implement advocacy activities for designated partnerships.
    • Support policy work related to the prevention of child abuse and specifically, the family support field.
  • Project Management
    • Create detailed project plans, outlining deliverables and timelines to meet partnership goals and objectives.
    • Oversee development and implementation of tools and systems to ensure data, reports, agendas, meeting minutes, and all relevant documentation of partnership collaborations is properly recorded and maintained.
    • Work in collaboration with the department members and other departments to develop and implement new projects, based on ongoing and emerging needs.
  • Data and Evaluation
    • Oversee the collection, tracking, analysis, and reporting of data relating to relevant partnership outcomes and outputs.
    • Assist the Associate Director of SPP and other staff in developing metrics that track the effectiveness of partnerships and drive toward outputs and outcomes for relevant partnerships.
  • Administration
    • Provide support to the Associate Director of SPP and the Development department for development and maintenance of funding efforts related to designated partnerships.
    • Help develop and manage budgets for designated partnerships.
    • Provide any supervisees with support and opportunities for growth and development.
  • Key Additional Activities
    • Continually broaden expertise; pursue cutting-edge knowledge relevant to the work; and serve as a resource for partners.
    • Attend meetings in the community, other meetings, webinars, and conferences specific to duties mentioned above as well as all internal staff meetings as required.
    • Work with the SPP department to develop effective and efficient internal communication tools so that team members are apprised of relevant meetings and their content as well as interactions with partners.
    • Maintain files and documents in compliance with legal, organizational, and funding requirements.
  • Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Bachelor’s degree in Public Policy, Public Health, Education, Human Services, Social Services, Communication, Social Work, or other related field.
  • Minimum three (3) years of experience in community engagement, community organizing, partnership development, collective action, or coalition-building.
  • Progressive, hands-on experience in a nonprofit, social service setting.
  • Commitment to ensuring diversity, equity, and inclusion in all aspects of work.
  • Ability to work in collaboration with internal and external stakeholders.
  • Demonstrated ability to assess partnerships and program needs and develop, plan, and implement effective partnerships.
  • Communication and Project Management
    • Excellent communication and writing skills.
    • Ability to remain tactful under pressure and present a trauma-informed approach and communication style with people from diverse backgrounds and experiences.
    • Demonstrated ability to develop project plans, multitask, prioritize, and meet deadlines as well as ability to hold accountable and work with partners.
  • Management/Supervision
    • Demonstrated experience in management and supervision.
    • Uses a relational leadership style with demonstrated ability to establish and maintain effective work relationships among team members.
  • Other Skills and Abilities
    • Strong organizational skills with a demonstrated attention to detail.
    • Excellent customer service skills and a solutions-focused approach.
    • Ability to maintain a high level of consciousness and sensitivity for the children and families that Safe & Sound and partner organizations serve.

POSITION SPECIFICATIONS

  • Full-Time
  • Exempt
  • Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS

  • Typical Working Conditions:
    • This position works in a variety of locations, including standard office and other community locations within the San Francisco Bay Area and possibly state-wide.
    • The workplace environment is fast-paced with multiple demands presented.
  • Equipment Used:
    • Computer, phone, fax, and copier.
  • Essential Physical Tasks:
    • Working at two locations in San Francisco, 3450 Third Street and 1757 Waller Street.
    • Ability to lift/push/pull up to 20 pounds unassisted on a regular basis.

The base salary for this position is $78,200.16 annually and is eligible for agency-sponsored benefits.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

Associate Director of Community Education & Partnerships

Position Title: Associate Director of Community Education & Partnerships

Department: Community Education & Partnerships (CEP)
Type: Full time
Location:  3450 Third Street, San Francisco, CA 94124
Reports to: 
Chief Program Officer

OVERALL SUMMARY

The Associate Director of Community Education & Partnerships (AD) is a member of our leadership team and a significant and critical position in the development and implementation of our strategic direction and vision.  The organization’s Strategic Agenda identifies ending child abuse as our over-arching organizational outcome.  Safe & Sound will accomplish this through our Theory of Change that outlines a public health approach to ending abuse by focusing on the individual, family, community, system levels.

The primary roles of the Associate Director are:

  • Implementing organizational Theory of Change, aligned with our Strategic Agenda, in conjunction with Chief Program Officer (CPO);
  • Creating, facilitating and advancing community partnerships within San Francisco and outside of the county to create and maintain a community-wide coalition focused on prevention;
  • Leading and implementing the existing community education and partnership programs and developing future programs to achieve the outcomes of the Community Education & Partnership Department
  • This position will report to the CPO and provide both direct and indirect supervision to up to 6 staff members, as well as interns, volunteers and various contractors.

ESSENTIAL FUNCTIONS

Leadership Responsibilities

  • Collaboratively responsible for the health, growth and direction of Safe & Sound and its internal teams and partnerships
  • Develops and implements annual and future program plan(s), program metrics, assessment(s) and evaluation(s) in collaboration with the CPO.
  • Oversee and manage the department budget of approximately $1.5 million annually, accounting for almost 20% of the total organizational budget.
  • As a member of the leadership team located at our Third Street location, responsible for supporting the program and operations of the site and providing connection and integration across the organization’s two sites and strategy areas along with the CPO and other leaders of the program and operations teams.
  • Responsible for the Safe & Sound clients who include individuals, families, communities and partners.
  • Maintaining cutting-edge knowledge of fields of child abuse response, prevention, mental health, parent/child attachment, family poverty, and family dynamics, which affect at-risk families.
  • Handles a high level of confidential and sensitive information.

Community Partnerships

  • In collaboration with the CPO, oversee Safe & Sound’s efforts in developing and advancing multiple existing and new partnerships with community-based organizations including the SafeStart Collaborative, Sunset Family Resource Collaborative, and Family Resource Center Alliance.
  • Responsible for establishing partnerships to establish communities of care that support the wellbeing of children and families across San Francisco and beyond.

Community Education

  • Provides leadership, including strategy, oversight and development, for community training programs (e.g. Mandated Reporter Training, Child Safety Awareness, SafeStart) as well as emerging curriculum areas in collaboration with the CPO.
  • Provides oversight and strategy for public awareness efforts including, but not limited to, April Child Abuse Prevention Month activities.
  • Development
  • Support the Chief Executive Officer (CEO), CPO and Development Department on developing and maintaining funding sources as well as the successful cultivation and solicitation of prospective funders.

Administration

  • Prepare and manage a departmental budget of approximately $1.5M, running the annual budgeting process for the department in collaboration with the Finance Department and CPO.
  • In conjunction with the CPO, recruit and hire departmental staff.
  • Attend board, leadership, departmental, and general staff meetings. Lead departmental and team meetings as appropriate.  Attend other meetings as requested by the CEO and/or CPO.
  • Provide monthly program reports, including developing and managing programmatic data collection on all programmatic activities for Board, team, community partners, funders, and others as requested.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Undergraduate degree in public health, public policy, public administration, social work, social welfare policy, or related field required.
  • Minimum five years of progressive roles including management and leadership experience.
  • Demonstrated experience working with diverse and high-risk populations
  • Computer skills required: Microsoft Office Suite; internet search capabilities.

PREFERRED QUALIFICATIONS

  • Familiarity and knowledge of current policies and services available in the community for at-risk families; psychological trauma and its impact on individuals and communities; local community agencies and organizations is strongly preferred.
  • Management experience working in 501(c)(3) organizations with similar ($8+ million) budget strongly preferred
  • Creative problem solver. See possibilities where others do not – for partnership, for funding, for programs, for change.
  • Leads and inspires others to consider what is actually possible and take action and is unafraid to push for change, the right answer, or accountability
  • Calm and realistically optimistic, especially under pressure
  • Deeply passionate about the well-being of children and ability to motivate others to care.
  • Collaborative at the very core. Partnership approach as a default
  • Excellent written and oral communication. Strong and concise writer. Story-teller and media savvy. Articulate to inspire others and provide clarity around complex issues.
  • Strong manager/coach/supervisor. Ability and demonstrated success supervising and collaborating with staff in a manner that is flexible and supportive yet ensures accountability.
  • Strategic ideas with organizational skills matched to deliver on complex projects.
  • Love of growth and learning. Takes initiative, growth-oriented, flexible, comfortable with ambiguity, fast learner.

Position Specifications

  • Full time
  • Exempt
  • Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS:

  • Typical Working Conditions: Standard office environment.
  • Equipment Used: Computer, phone, fax, copier.
  • Essential Physical Tasks:
    • Ability to travel within San Francisco and occasional travel throughout and outside of California. 

The base salary for this position is $93,100.00 annually and is eligible for agency sponsored benefits.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

Safe & Sound is an equal opportunity employer, read our Equal Employment Opportunity Policy.