Join Our Team

Safe & Sound has a team of passionate people working to create a community that’s safe for every child. If you are interested in working with the best people we know to do the most important work we know of, consider applying for a position with us.


Current Openings

TALK Line Supervisor – Part Time

Department: Children & Family Services
Type: Part-Time (20 Hours)
Location: 1757 Waller Street, San Francisco, CA 94117
Reports to: Sr. Program Manager – TALK Line  

OVERALL SUMMARY

This position is responsible for providing supervision to volunteers on the TALK Line (Telephone Aid in Living with Kids). This position requires a flexible work schedule, due to the need to ensure coverage of the 24-hour parental stress line and to provide uninterrupted supervision of the volunteer counselors. Page 2 of 3

ESSENTIAL FUNCTIONS

  • Provide clinical supervision to approximately 8-10 TALK Line volunteer counselors on a weekly basis, in person 1:1, for up to 1 hour each. Provide support and guidance to TALK Line volunteers during shifts as well as after hours.
  • Manage escalated client calls, intervening directly when clinically indicated.
  • Provide periodic support for other Weekend Supervisors as needed (includes supervising a 24-hour weekday shift 2x/month)
  • Attend weekly team meetings, All Center Staff meetings, and Department meetings all on Fridays.
  • Evaluate volunteers on an ongoing basis
  • Co-facilitate a 27-hour training for new volunteers in collaboration with Sr. Program Manager and other Supervisors 3x per year.
  • Work with TALK Line clients to connect them with community services as needed, providing internal and external referrals.
  • Actively participate on a Service Delivery Team to ensure coordination and alignment of services across program areas.
  • Contribute to ongoing research and practices in the delivery of supportive services to families.
  • Responsible for covering open TALK Line shifts (shifts may include occasional overnight and weekend shifts split between 5 team members) on an as needed basis. Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • MSW, MFT, psychology or vocational counseling degree or background in counseling.
  • 3 years providing crisis intervention and counseling services.
  • Demonstrate experience in volunteer training &/or supervision.
  • Knowledge of child development, family dynamics, and the impact of child abuse & neglect.
  • Experience working with culturally diverse clients & families.
  • Requires familiarity with services available in the community.
  • Ability to make a meaningful connection with clients via telephone.
  • Ability to balance competing priorities and triage effectively.
  • Ability to work flexibly to provide appropriate and effective supervision and coaching to meet the diverse needs of volunteer counselors.
  • Basic computer skills required: word processing and internet search capabilities, including use of our internal data system: Efforts to Outcomes (ETO).

PREFERRED QUALIFICATIONS

  • Fluent in Spanish &/or Cantonese

POSITION SPECIFICATIONS

  • Part-time (20 hours per week)
  • Exempt position
  • Occasional on-call hours, may include weekend & holiday hours.
  • Position will be fingerprinted and reference-checked.

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Standard office conditions
Ability to lift light boxes & supplies[up to 25 lbs]

Equipment Used:
Phone, computer, copier, fax.

Essential Physical Tasks:
Minimal travel requirements
Periodic light lifting

 

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment[@]safeandsound.org.

 

Bilingual Clinical Fellow

Department: Children & Family Services
Type: One Year Fellowship
Location: 1757 Waller Street, San Francisco
Reports to: Senior Program Manager, Counseling

OVERALL SUMMARY

The Clinical Fellow is a one-year position designed to introduce and further develop an understanding of the effects of trauma on individuals, families, and communities. Our programs are aligned with the 5 Protective Factors comprising; 1) Parental Resilience, 2) Social Connections, 3) Concrete Support in Times of Need, 4) Knowledge of Parenting and Child Development, and 5) Social and Emotional Competence of Children. Specific goals of the counseling department are to reduce risk factors and strengthen protective factors: Parental Resilience and Knowledge of Parenting and Child Development. Clinical fellows will be taught and supported to use a 4 stage model of prevention and recovery: 1) client safety and stabilization, 2) strengthening skills, 3) processing and focus on change, and 4) relapse prevention.

Fellows learn the clinical expertise necessary to effectively diagnose and treat trauma symptoms, particularly complex posttraumatic responses, and addiction/compulsive behaviors. Clinical Fellows will work on a multi-disciplinary team and are responsible for doing intakes, providing therapy, conducting clinical consultations, crisis interventions, and group facilitation. Fellowships are full-time (40 hours/week). Fellows receive an hourly rate as well as medical, dental, and vision benefits.

ESSENTIAL FUNCTIONS

  • Maintain a clinical caseload of 12-15 clients, including work with adults, children, couples, parent-child dyads, and families (includes on-sight and off-sight appointments, including working in a school based setting and/or home visits).
  • Work with the transgenerational effects of trauma and addiction on the family system through the use of skill based and attachment based therapies.
  • Education and practice techniques may include Family Systems based interventions, Attachment theory techniques, Narrative Therapy, Sensorimotor and body focused treatment, Somatic therapy,
  • Emotionally Focused Therapy (EFT), Tapping, Mindfulness/Mentalization, Traumatic Memory Processing and use of Dialectical Behavior Therapy (DBT) skills.
  • Facilitate and co-facilitate groups for parents, children, and staff which may include a Mentalization Workshop, Stress Management Group, Trauma Recovery group, and others as needed.
  • Attend the weekly clinical team meeting and provide feedback and ideas pertaining to the psychotherapy department and clinical trainings.
  • Attend weekly Service Delivery Team meeting(s) and provide updates on treatment practices and goals pertaining to specific family members.
  • Complete Avatar training to be able to support and document work with children with Medi-Cal/EPSDT Early & Periodic Screening, Diagnosis and Treatment
  • Attend Student Success Team (SST) and Individual Education Plan (IEP) meetings as needed to support clients when necessary.
  • Complete 26-hour TALK Line training. Cover one 4-hour shift per week, receive incoming calls and follow 4-6 clients weekly, cover 1 diverted overnight shift per month 11pm-8am.
  • Complete family and individual intakes, as well as conduct crisis management sessions as needed in Parent Drop-In.
  • Participate in weekly individual supervision (1-2 hours)
  • Attend outside trainings to further develop clinical practice
  • Attend and participate in monthly Friday Department meetings and All Center Staff Meetings.
  • May be required to assist with other projects or duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • Post graduate MSW, MFT, or PhD/PsyD Registered Intern
  • Minimum of 3 years offering direct clinical services (including practicums and internships) to adults, children, and families
  • Experience with assessments and clinical formulation
  • Previous trauma-informed education/training preferred
  • Group facilitation experience preferred
  • Knowledge of the effects of child abuse, child development, effective parenting practices, and family dynamics required
  • Proficient in Spanish strongly required
  • Ability to work with diverse staff and client populations
  • Ability to record and maintain time sensitive clinical records
  • Ability to work independently as well as part of a team
  • Excellent written and verbal communication skills

POSITION SPECIFICATIONS

  • Exempt
  • Position is eligible for agency-sponsored benefits (health insurance, paid holidays, vacation, sick, floating holidays)
  • Position will be fingerprinted and reference-checked

PHYSICAL REQUIREMENTS

  • Typical Working Conditions: Standard office
  • Equipment Used: Computer, phone, fax, copier
  • Essential Physical Tasks: Occasional travel within the Bay Area, including to 3450 3rd St
  • Light lifting

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume, a detailed cover letter and three professional references to Human Resources at employment[@]safeandsound.org.

Kids' Turn Workshop Leader (contract)

Department: Children & Family Services
Schedule: 6-week sessions, 2-hours per session
Location: Various
Reports to: Kids’ Turn Program Manager

Every year more than a million children suffer the breakdown of their families when their parents separate or divorce. The Kids’ Turn Workshops help children understand and cope with the loss, anger, and fear that often accompany separation or divorce. And, helps parents to support their children during this crisis in their lives, to minimize any harm experienced by the children. The Kids’ Turn Workshops are dedicated to enhancing the lives of these children through improved communication and the knowledge they are not alone.

REQUIREMENTS

for LEADING A PARENT GROUP:

  • Teaching credential and/or counseling credential and/or MA degree in related
    field (education, social work, psychology etc.).
  • Experience working with parents/families.
  • Experience working with diverse communities preferred.
  • Federal and California fingerprint clearance required.

for LEADING A CHILDREN’S GROUP:

  • Undergraduate degree in related field preferred (education, social work, psychology etc.).
  • Experience working with children/families.
  • Experience working with diverse communities preferred.
  • Federal and California fingerprint clearance required.

RESPONSIBILITIES

  1. Teach educational curriculum developed by Kids’ Turn to a group of either parents or children in a workshop consisting of six 1.5 hour classes.
  2. Attend a half-hour debriefing following each of the six workshop sessions.
  3. Notify the Workshop Coordinator as soon as possible of the need to make mandatory reports of suspected child abuse. Follow through on reports as directed by the Coordinator.

AVAILABILITY

Workshops are held on weekday evenings and Saturdays. You would be able to pick up six-week workshop contracts as fits your schedule. Workshops are held in San Francisco, Alameda, San Mateo, and Marin counties.

COMPENSATION

We offer $500 per 6-week workshop session.

This is a contract position. The ability to operate standard office equipment and lift up to 50 pounds, as well as mobility within a community facility, is necessary. Kids’ Turn is an equal opportunity employer providing reasonable accommodation to otherwise-qualified candidates.

Please email your resume and cover letter to christine.juang[@]safeandsound.org
Call (415) 668-0494 if you have questions.

Senior Program Manager, Multi-Disciplinary Teams

Position Title: Senior Program Manager, Multi-Disciplinary Teams

Department: Community Education & Strategic Partnerships

Reports to: Associate Director of Community Education & Strategic Partnerships

Location: 3450 Third Street, Building 2

Overall Summary

The Senior Program Manager: Multi-Disciplinary Teams (MDT) is a member of the leadership team of the Community Education and Strategic Partnerships (CESP) Department of Safe & Sound and a significant and critical position in the creation of this Department’s strategic direction, staff development, and work integration. In conjunction with the Associate Director of  CESP and other managers in the Department, the Senior Program Manager will provide leadership and vision to the Department, inform the strategic direction of Safe & Sound, and help guide Safe & Sound’s work to activate public partners to prevent re-victimization and end child abuse. This position directly reports to the Associate Director of CESP and supervises the Manager: Multi-Disciplinary Teams.

PRIMARY RESPONSIBILITIES

Implementing strategically those aspects of the organizational Theory of Change and Strategic Agenda that relate to in-risk populations and the response to child abuse.

Creating, facilitating, and advancing partnerships within San Francisco and outside the county to improve the child abuse response system as well as the approach to family violence in San Francisco.

Coordinating and helping to develop, guide, and execute Safe & Sound’s role in the multi-disciplinary teams related to the Children’s Advocacy Center (CAC), the city’s response to Commercially Sexually Exploited Children, and Child Death Review.

Identifying and implementing necessary approaches to and best practices for the functioning of successful multi-disciplinary teams and other public, private, and nonprofit partnerships dedicated to enhancing a system-wide response to child maltreatment.

Helping to lead the existing MDTs and future, aligned program development, which could include systems improvement and policy work, related to the child abuse response system and activation of government partnerships.

Leadership Responsibilities

Collaboratively responsible for the direction and implementation of Safe & Sound’s work related to the child abuse response system and existing MDTs.

Collaboratively responsible for the health, growth, and direction of Safe & Sound’s public partnerships with a focus on those partners participating in the MDTs.

Collaboratively responsible for Safe & Sound’s work with public and private partners on responding to and preventing family violence in San Francisco.

Facilitation

Facilitates or co-facilitates, depending on the meeting structure and needs of the MDT, key multi-disciplinary meetings, such as the Oversight Committee of the CAC, M.O.V.E. (Monthly Oversight for Victims of Exploitation), and Child Death Review.

Ensures and oversees appropriate preparation for and follow-up on MDT meetings, including dissemination of relevant information and materials, agenda development, presentation creation when needed, and meeting logistics.

Coordination/Engagement

Helps to ensure engagement, collaboration, and alignment of key stakeholders from multi-disciplinary teams through relationship development, collaboration on key priorities, and partner support.

Works to identify and reduce barriers to collaboration among and coordination of full MDTs and individual partners.

Participates actively in the city-wide Mayor’s Human Trafficking Task Force, its Youth Subcommittee, and the CSEC Steering Committee and supports Safe & Sound’s work with the CAC Leadership Committee and Family Violence Council.

Policy and Protocol Development

Leads, with input from the MDT partners, the research and development of policies, protocols, agreements, and procedures necessary to support collaboration and coordination among the partners (i.e., information-sharing agreements) and to enhance the multi-disciplinary response to child abuse and exploitation.

Assists in the development of policies and protocols that support collaboration and coordination between two (or more) MDT partners in order to improve the overall city-wide response to child maltreatment.

Oversees the CAC’s compliance with the accreditation standards of the National Children’s Alliance as well as the re-accreditation process.

Works with members of Safe & Sound’s leadership team on potential policy initiatives related to the child abuse response system and family violence.

Programming

Leads, in collaboration with other members of the Safe & Sound leadership team, the development of projects and programs concerning the MDTs and the response to child maltreatment in San Francisco.

Facilitates or co-facilitates and helps develop and implement case review and coordination processes for CSEC cases.

Collaborates with the CESP community education team to deliver education relevant to identification of and response to CSEC as well as the CAC.

Data and Evaluation

Oversees, in collaboration with the Data and Evaluation Manager and other Safe & Sound staff, the collection, tracking, and reporting of data relating to MDT outcomes and outputs.

Assists the Associate Director of CESP and other Safe & Sound staff in developing and driving toward outputs and outcomes for the MDTs.

Responsible for reporting of data, related to the MDTs, for various internal and external reports.

Development and Budgeting

Works with the Development Department and other staff on development and maintenance of funding efforts related to the MDTs and public partnerships.

Manages and helps develop the Strategic Partnerships budget and the Children’s Advocacy Center Shared budget.

This position is responsible for maintaining cutting-edge knowledge of fields of child abuse response and prevention and must keep abreast of policy changes impacting exploited youth and system response to child abuse. The Senior Program Manager of MDTs must handle a high level of confidential and sensitive information and is expected to maintain confidentiality and discern who and when to consult on various matters.

Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • Bachelor’s degree required. Master’s degree in public policy, law, public social welfare or similar strongly preferred.
  • 10+ years of experience working in a relevant field required.
  • Experience in child abuse, its prevention and/or the commercial sexual exploitation of children or violence prevention arenas strongly preferred
  • Familiarity with San Francisco Child Welfare and community-based agencies working to support vulnerable children and youth strongly preferred.
  • Project management experience, including demonstrated experience (minimum 2 years) with program planning, policy development and coordination of collaborative projects with various agencies required.
  • Proven ability to work collaboratively in a culturally diverse work environment, independently and as part of team.
  • Computer skills required: Microsoft Office, familiarity with databases, other presentation and project management platforms a plus
  • Ability to work tactfully and effectively with representatives of city agencies, community-based organizations and the community at large.

ESSENTIAL TRAITS

  • Creative Problem Solving, Level Headed, Organized, Efficient
  • Takes Initiative, Growth-Oriented, Flexible, Comfortable with Ambiguity, Fast Learner
  • Dependable, Proactive, Collaborative, Team Player

POSITION SPECIFICATIONS

  • Full-time.
  • Exempt eligible for agency’s benefits (healthcare, vacation, 403b, etc.)
  • Requires passing a criminal background check, providing legal evidence of authorization to work in the U.S. as well as references
  • Must have available access to an automobile

PHYSICAL REQUIREMENTS

  • Typical Working Conditions: This position works in a variety of settings including standard office and community settings.
  • Equipment Used: Computer, copier and fax.
  • Essential Physical Tasks: Daily travel throughout San Francisco. Occasional travel throughout Northern California or nationally
  • Ability to lift/push/pull up to 20 pounds unassisted on a regular basis required.
  • Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

 

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment[@]safeandsound.org.

Grants Manager

Position Title: Grants Manager

Department: Development

Reports to: Chief Development Officer

Location: 1757 Waller Street, San Francisco, CA 94117

Overall Summary

The Grants Manager will be responsible for managing the organization’s approximately $3.0M+ private grants portfolio, as well as securing new public contracts. The Grants Manager will be principally responsible for ensuring that the organization’s submissions, are timely, meet funder requirements and are of the highest quality. As needed, the Grants Manager will coordinate the activities of a small team of consulting grant writers. The Grants Manager represents Safe & Sound in all fundraising material and by attending meetings and events when expected.

This position is located in our office at 1757 Waller Street, in San Francisco, CA. This position will be managed by the Chief Development Officer and will work closely with the Executive Director, Senior Management Team and program staff.

PRIMARY RESPONSIBILITIES

Grants Management & Recordkeeping

  • Maintain deadline calendar and grants pipeline to insure timely submission of letters of inquiry, proposal deadlines, reports, and other action items.
  • Work with Development Associate to ensure Foundation and prospect data are properly recorded in the database.
  • Work with Senior Management and programs teams to develop protocols for communication and review to ensure that submissions are accurate and complete.
  • Work with operations and data teams to ensure smooth, timely, and efficient reporting.
  • Keep Senior Management and relevant program teams informed of grant writing activity, deadlines, awards/declines, and reporting requirements through regular updates.
  • Work closely with grant writers and program staff to draft relevant outcome goals and funder expectations.
  • Maintain excellent communications channels with finance, data, and program teams.
  • Maintain and update grant writing budget.
  • Supervise and manage team of contract grant writers to draft and submit letters of intent, proposals and updates to foundations. Support contract grant writers by ensuring that they are kept engaged and informed about new developments in the department.

Prospecting & Stewardship

  • Prospect Research: Conduct prospect research of foundations and corporations to identify new areas for funding. Review government funding opportunities that come available to organization.
  • Organize and update proposal resources for use by Development and members of the Senior Management team, including preparing materials to support donor relationships.
  • Complete ad hoc projects and/or attend outside meetings as requested by Chief Development Officer (CDO) and Chief Executive Officer (CEO).
  • Work with CEO and CDO to develop and implement cultivation and stewardship plans for foundations.
  • Other duties as assigned.

Writing

  • Responsible for all submissions and management associated with the private grant portfolio, which comprises approximately 50-60 grants annually, both those within the annual budget and new grant opportunities throughout the year.
  • Responsible for all submissions and management associated with the grant application process of all new public grants, which comprises approximately 3-5 grants annually. This position is not responsible for writing or submitting reports associated with public contracts.
  • Primary responsibility to draft clear and compelling grant proposals, letters of intent, and budgets, grant reports, and related fundraising materials that persuasively communicate the organization’s mission and programming, for the majority of the organization’s fundraising opportunities.
  • Work with Chief Development Officer to determine when capacity limitations require the enlistment of contract grant writers. Assign and supervise such projects as necessary. Ensure that proposals drafted by contract grant writers are compelling and accurate and meet the standards of Safe & Sound.
  • Draft communications, written proposals and updates to major donors as needed.
  • Draft Executive Director Report for the Board every other month.
  • Additional writing projects may be assigned throughout the year relating to (i) proposals for capital or other fundraising campaigns; (ii) proposals for individual or family foundation donors; and (iii) writing reports/communication to allow organization to meet public and private grant deliverables.
  • In conducting above, position will understand overall strategic agenda, work closely with programmatic departments to develop programs with measurable outcomes and goals and with finance department to develop budgets.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • Superior writing and editing skills, with high attention to detail and speed in both formal and informal writing.
  • Excellent research, analytical, and project management skills.
  • High integrity, strong work ethic, thrives in a team environment with positive energy and proven results.
  • BA level or above. Experience in social services, child welfare, or public health is preferred.
  • A minimum of 2 years of non-profit experience.
  • Ability to write detailed proposals, including financial elements.
  • Strong computer knowledge with Microsoft Office and relational databases.
  • Familiarity with Raisers Edge and Foundation Center Directory.

ESSENTIAL TRAITS

  • Ability to work independently, as part of a team, and across teams.
  • Ability to successfully manage a large volume of work, meet multiple and often competing deadlines, and respond with flexibility to unanticipated requests.
  • Demonstrated attention to detail.
  • Excellent communication and interpersonal skills to manage a wide variety of internal and external relationships;
  • Good sense of humor.
  • A commitment to the safety and well being of all children.
  • Successful applicants must show legal evidence of authorization to work in the United States.
  • Ability to pass a criminal background check.

POSITION SPECIFICATIONS

  • Full-time.
  • Exempt
  • Eligible for agency’s benefits (healthcare, vacation, 403b, etc.)

PHYSICAL REQUIREMENTS

  • Typical Working Conditions: Heavy keyboard work
  • Equipment Used: Computer, phone, fax, copier.
  • Essential Physical Tasks: Must be able to lift, push, pull up to 25 pounds unassisted
  • Travel within the neighborhood and within San Francisco.

 

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume, writing sample, and a detailed cover letter to Shannon Cogen at Shannon.Cogen[@]safeandsound.org.

Playroom Coordinator

Position Title: Playroom Coordinator

Department: Children & Family Services

Reports to: Sr. Program Manager – Parent & Child Education

Location: 1757 Waller Street, San Francisco, CA 94117

OVERALL SUMMARY

The Playroom Coordinator is responsible for providing a safe, playful and therapeutic environment for children using the Children’s Playroom. This position directly supervises all Playroom staff and volunteers. This position reports to the Senior Program Manager of Parent and Child Education

PRIMARY RESPONSIBILITIES

Program Administration

  • Provide direct supervision and direction to staff and volunteers on the Playroom floor. Ensure that children’s safety needs are being met at all times.
  • Oversee orientation to Playroom services and protocol for new families; educating new families about using the program, and assisting them in completing all necessary forms.
  • Receive and evaluate donations for distribution and coordinate distribution of items.
  • In conjunction with the Senior Program Manager of Parent and Child Education and other program managers, coordinate paperwork and supplies to meet program needs (including but not limited to sign-in sheets, data collection, client records, food pantry, accident/injury reports, food, activity and cleaning supplies).
  • In conjunction with the Volunteer Coordinator, oversee planning and implementation of the New Playroom Volunteer Orientation and onboarding process. Ensure the training program is up-to-date with current best practices in child development and positive discipline.
  • In cooperation with the Playroom staff team, and under the guidance of the Senior Program Manager of Parent and Child Education, develop and implement parent and child educational programming that nurtures skills to strengthen a family’s Protective Factors.
  • Ensure that the Playroom is fully staffed with a combination of staff and volunteers at all times. Create a monthly schedule in advance and assign all volunteers a weekly shift for the duration of their commitment, making adjustments as necessary. Coordinate with staff and substitute caregivers to fill vacancies.
  • Meet weekly with Playroom staff, individually and as a team, to discuss pertinent issues regarding clients, the program, professional goals and development.
  • Consult with the Clinical Supervisor and other clinical staff regularly regarding client issues.
  • Develop and implement a program evaluation plan in conjunction with the Senior Program Manager of Parent and Child Education, and in consultation with the Clinical Supervisor.
  • Communicate with other program staff and interns regarding family needs and participate in developing action plans to provide a holistic response to client needs with a focus on children.
  • Assist with organizing community events and other outreach efforts as needed.
  • Stay current on principles of child development, parenting, and the use of positive discipline.
  • In cooperation with the Operations and Playroom staff, assess and resolve Playroom maintenance needs.

Client Services and Supervision

  • Care for children ranging from 0-17 years old utilizing non-directive play, art media, and dramatic play to support the children’s social, emotional and physical development.
  • Provide for children’s basic needs while in care including but not limited to changing diapers, preparing meals and feeding, as well as maintaining a clean and safe Playroom environment.
  • Facilitate developmental growth for children by identifying developmental concerns. Help children to improve peer relationships, regulate emotions, and express their needs appropriately.
  • Participate in creating an environment where parents are supported to create an experience shared positive emotions and interactions with each of their children.
  • Support the parent-child relationship by helping parents with any concerns they might have in dealing with their children or parenting, and by providing internal and external referrals to parents in need of additional support.
  • Build supportive relationships with parents by communicating with them and making the Playroom a warm and welcoming environment.
  • Supervise Playroom staff and volunteers to provide developmentally appropriate care for children, including modeling appropriate interactions for both staff, volunteers and parents.
  • Support families by partnering in collateral meetings as needed.
  • Work with parents in the Playroom to help them better understand and respond to their children’s cues. Assist parents in playing with their children, listening to their children, and following their children’s leads.
  • Meet with parents as necessary to address parenting concerns.

Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • Undergraduate degree in child development, psychology, social work, or a related field or 3-5 years experience in working with children.
  • Minimum 2-3 years experience working with children in a group setting.
  • Proficiency in Spanish or Chinese (Cantonese or Mandarin) required.
  • Experience supporting parent-child relationships through demonstrated success supporting such relationships.
  • Experience supervising staff and nurturing professional growth is preferred.
  • Ability to be flexible, punctual and reliable.
  • Requires ability to work with diverse staff and client populations.
  • Able to handle crisis situations and work in a high-pressure environment.
  • Experience providing education or support groups for children is preferred.
  • Basic computer skills required: word processing, Google apps and internet search capabilities.

POSITION SPECIFICATIONS

  • Full Time
  • Exempt
  • Eligible for agency’s benefits (healthcare, vacation, 403b, etc.)
  • Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS

  • Typical Working Conditions: Working with children which includes activity indoors and outdoors, cooking, cleaning, diaper changes, contact with bodily fluids.
  • Equipment Used: Computer, phone, fax, copier, kitchen appliances.
  • Essential Physical Tasks: Position requires ability to lift up to 50 lbs. Extensive sitting, bending, running and playing with children is expected in this position.

 

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

 

Qualified candidates should submit a resume and a detailed cover letter to Human

Resources at employment[@]safeandsound.org.

Bi-Lingual Clinical Care Coordinator

Position Title: Bi-Lingual Clinical Care Coordinator

Department: Children & Family Services

Reports to: Sr. Program Manager – Care Coordination

Location: 1757 Waller Street, San Francisco, CA 94117

OVERALL SUMMARY

This position is responsible for leading and coordinating the efforts of a multi-disciplinary team of service providers to build families’ protective factors. It is the key position in our Integrated Family Services model. This includes engaging and supporting families; providing care management and care coordination services; developing and implementing service plans; documenting service provision; facilitating regular team meetings.  This position also staffs and coordinates drop-in hours and family events.

PRIMARY RESPONSIBILITIES

Integrated Family Services

  • Serves as the primary care coordinator to families enrolled in Integrated Family Services to build families’ protective factors.
  • Holds primary responsibility for: 1. engaging and supporting families; 2. assessing families’ functioning and developing service plans; 3. using quantitative and qualitative data to monitor progress toward outcomes.
  • Collaborates with other Clinical Care Coordinators to triage families eligible for Integrated Family Services and enroll them based on need and other relevant factors.
  • Leads and facilitates a weekly Service Delivery Team meeting comprising staff from all program areas within the Children & Family Services (CFS) Department, using a format common to all Service Delivery Teams.
  • Develops service plans in collaboration with clients and Service Delivery Team, according to Integrated Family Services guidelines.
  • Provides intensive care management (including home visiting) to clients with multiple challenges, including families referred by Child Protective Services.
  • Maintains an on-going care coordination roster of 10-15 clients.

Supportive Family Services

  • Serves as Coordinator of the Day for the Parent Drop-In program one day per week. Provides oversight and coordination of the Parent Drop-In program, including supporting other staff and interns providing drop-in services.
  • Coordinates family support center services including Food Pantry, Emergency Needs Support, information and referrals.
  • Meets with clients not enrolled in Integrated Family Services on a drop-in basis while daytime Parent Drop-In is open, including performing intakes and making referrals.
  • Assists and supports Parent Drop-In program as needed including helping set up and break down.
  • May be required to facilitate a parent education or support group; parent-child interactive group; or child education group.

Other Essential Functions

  • Keeps records of all services provided in compliance with legal, agency, and funding requirements.
  • Participates in outreach activities as well as provider and community meetings to increase referrals and community awareness of the program.
  • Attends all Care Coordination team meetings as well as other staff meetings and trainings as directed by supervisor.

Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • At least 3 years hands-on experience providing direct services to youth (0-12), parent(s) and families is required
  • Licensed Clinical Social Worker, LMFT, or a Master’s Degree in Psychology, Counseling, or Social Work; or equivalent job-related experience required.
  • Knowledge of the effects of child abuse, child development, effective parenting practices, family dynamics, and local community resources required.
  • Previous experience working with youth and their families that are underserved, marginalized and high risk with trauma histories required.
  • Proficiency in Spanish and/or Cantonese required.
  • Ability to build effective working relationships with diverse staff, set clear expectations, and provide both positive and negative feedback in a timely manner.
  • Ability to collaborate with clients in an effective, culturally appropriate way to complete assessments and develop service plans that support their protective factors.
  • Ability to use both qualitative and quantitative data to inform service planning and monitor client progress towards achieving outcomes/goals.
  • Ability to prioritize work effectively in an environment with multiple competing priorities.
  • Ability to work effectively with representatives of city agencies, community-based organizations, and the community at large.
  • Ability to operate within and lead a complex service delivery structure.
  • Ability to handle crisis situations.
  • Ability to use excellent time management and organizational skills.
  • Ability to use computer skills: word processing, using digital recordkeeping systems to collect and track data, and internet search capabilities.
  • Criminal Justice Clearance required.

POSITION SPECIFICATIONS

  • Full Time
  • Exempt
  • May have to work evening hours
  • Eligible for agency’s benefits (healthcare, vacation, 403b, etc.)
  • Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS

  • Typical Working Conditions: Standard office as well as occasional playroom (supervise and care for children) as requested. Travel within San Francisco.
  • Equipment Used: Computer, phone, fax, copier.
  • Essential Physical Tasks: Light lighting (lift, push, and pull up to 20 pounds unassisted on a regular basis).

 

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

 

Qualified candidates should submit a resume and a detailed cover letter to Human

Resources at employment[@]safeandsound.org.

Safe & Sound is an equal opportunity employer, read our Equal Employment Opportunity Policy.