Join Our Team

Safe & Sound has a team of passionate people working to create a community that’s safe for every child. If you are interested in working with the best people we know to do the most important work we know of, consider applying for a position with us.


Current Openings

EPSDT & Psychotherapy Contracts Manager

Position Title: EPSDT & Psychotherapy Contracts Manager

Department: Children & Family Services
Type: Full time
Location:  1757 Waller Street, San Francisco, CA 94117
Reports to: 
Associate Director of Children & Family Services

OVERALL SUMMARY

This position is responsible for and managing the agency’s clinical and therapy contracts, including the Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) Medi-Cal contract. Safe & Sound has been increasing the size of its EPSDT contract, and this position plays a key role in continuing to make this possible. This position may require a flexible work schedule and may require working in the evening during audit season.

Administrative

  • In collaboration with Senior Program Managers, provide overall coordination and management of requirements specified under the Medi-Cal and other contracts.
  • Facilitate monthly meetings of all staff providing services under the EPSDT contract.
  • Ensure that all clinical staff and supervisors have appropriate trainings, usernames, certifications, credentials, and registrations necessary to provide billable services.
  • Ensure compliance standards for all clinical staff and supervisors to provide billable services.
  • Coordinate annual monitoring site visits (at both office locations) by the San Francisco Department of Public Health, in collaboration with Clinical Supervisor and other teams as needed.
  • Coordinate Medi-Cal recertification as required by SFDPH, in collaboration with Operations team, Finance team, Development team, Psychotherapy team and other teams as specified in the recertification checklist.
  • Collaborate with Clinical Supervisor and Associate Directors to support providers and ensure clinical charts are maintained and documentation deadlines are met, including the CWY Clinical Program
  • Coordinate annual chart reviews and audits as required by SFDPH.
  • Provide project management for annual contract renewal in collaboration with the Leadership team, Finance team and Psychotherapy team.
  • Coordinate biannual Consumer Perception Surveys, returning surveys per SFDPH requirements.
  • Track and report on productivity of all staff providing services under Medi-Cal and other contracts, including the CYW Clinical Program on a monthly basis.
  • Monitor Medi-Cal services via administration of monthly and annual Avatar reports and other reports as needed.
  • Collaborate with Senior Program Managers to ensure that staff providing services under the Medi-Cal contracts are trained in the proper policies and protocols for the documentation of client services, assessments, and treatment plan of care, including timelines for timely completion of required documentation.
  • Work with clinical and administrative staff to facilitate timely and accurate documentation and billing.
  • Develop internal systems to support all aspects of program activities including utilization review process, managing clinical productivity, timely billing, client Medi-Cal eligibility and intake, training, etc.
  • Maintain and update Safe & Sound’s EPSDT and other Medi-Cal contract administrative policies and procedures manual and compliance policies and procedures.
  • Attend and represent Safe & Sound at monthly SFDPH meetings, including CBHS/Child, Youth and Family System of Care Providers Meeting; Unaccompanied Minors Working Group; Spanish-speaking Providers and other contract meetings.
  • Attend Departmental and All Center Staff meetings.
  • Attend other meetings as requested by the Clinical Supervisor and/or Associate Director
  • Collaborate with Senior Program Managers and Associate Director of Children and Family Services department to maintain partnership with Mission Education Center and Good Samaritan Family Resource Center.
  • Attend Multidisciplinary Rounds to identify updates on charts and next steps for patients for the CYW clinical program.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Familiarity with San Francisco EPSDT and Medi-Cal policies and procedures including certification, charting, and billing.
  • Excellent and timely verbal, written communication skills.
  • Detail oriented with ability to track multiple projects and meet strict deadlines.
  • Requires excellent interpersonal skills and the ability to work with diverse staff and client populations.
  • Requires the ability to work collaboratively and also independently.
  • Proficiency with all Microsoft Office applications, specifically Word, Excel, Access, and PowerPoint.
  • Requires the ability to learn and be nimble with multiple software platforms.

PREFERRED QUALIFICATIONS

  • Proficiency with Avatar billing and record-keeping system
  • Experience working in an outcome-focused, comprehensive service delivery model.
  • Experience working with diverse cultural backgrounds.
  • Thoughtful, flexible, capable of addressing immediate needs and building rapport with colleagues and other community partners.

POSITION SPECIFICATIONS

  • Full-time (40 hours per week).
  • Exempt position.
  • Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

  • Typical Working Conditions
    • Standard office conditions
  • Equipment Used
    • Computer, phone, fax, copier
  • Essential Physical Tasks
    • Minimal travel requirements
    • Periodic light lifting

The based salary for this position is $68,800.16 annually, and eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

** NEW: Beginning March 24, 2022: Safe & Sound implemented a Mandatory COVID-19 Vaccination Policy for all staff either to be fully vaccinated and boosted (as the appropriate time after full vaccination) or, request a Medical or Religious Exemption. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.

Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.

Licensed Mental Health Clinician

Position Title: Licensed Mental Health Clinician

Department: Center for Youth Wellness
Type: Full Time
Location:  3450 3rd Street, San Francisco, CA 94124
Reports to: 
Associate Director, Center for Youth Wellness

OVERALL SUMMARY

Safe & Sound seeks an experienced Licensed Mental Health Clinician to provide trauma-informed assessment, consultation, and psychotherapy for children, adolescents, and their caregivers (Adults).

The individual will be a member of the CYW clinical team, and works closely with the Bayview Child Health Center (BCHC) medical team, to provide mental health services to families and also consultation to BCHC physicians and staff.  This position reports to the Associate Director of CYW.

ESSENTIAL FUNCTIONS

  • Provide short and long-term, trauma-informed therapy to families and individual child and adolescent patients
  • Complete session notes, treatment plans, outcome measures, incident reports, and other documentation accurately and in a timely manner
  • Participate in weekly Multidisciplinary Rounds and Clinical Triage Meetings to ensure coordinated care
  • Engage in community outreach, education and training efforts, as needed, to make the community aware of CYW services and build partnerships within the community

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Valid clinical licensure in California in Social Work, Counseling, Marriage and Family Therapy, or Psychology,
  • Three (3) years or more of experience providing direct services to clients.
  • Familiarity with Adverse Childhood Experiences (ACEs) and their effects on children and adults.
  • Knowledge of evidence-based psychotherapy interventions for trauma (e.g., Trauma Focused-Cognitive Behavioral Therapy, Cue-Centered Therapy, Child-Parent Psychotherapy, Dialectical Behavioral Therapy, Seeking Safety)
  • Ability to work collaboratively with members of an interdisciplinary team
  • Ability​ ​to​ ​establish​ ​rapport​ ​quickly​ ​and​ ​to​ ​communicate​ ​effectively​ ​with​ ​patients,​ ​their​ ​family members​ ​and​ ​other​ ​providers.
  • Ability​ ​to​ ​function​ ​effectively​ ​as​ ​a​ ​member​ ​of​ ​a​ ​multi-disciplinary​ ​team​ ​that​ ​includes​ ​primary​ ​care and​ ​behavioral​ ​health​ ​providers,​ ​patients​ ​and​ ​family​ ​members.
  • Ability​ ​to​ ​conduct​ ​evidence-based​ ​and​ ​developmentally​ ​appropriate​ ​screening​ ​and​ ​to​ ​conduct​ ​or arrange​ ​for​ ​more​ ​comprehensive​ ​assessment​ ​when​ ​indicated.
  • Ability​ ​to​ ​use​ ​strengths-based​ ​wellness,​ ​resilience,​ ​and​ ​recovery​ ​models​ ​in​ ​conceptualizing​ ​the health​ ​of​ ​patients.
  • Ability​ ​to​ ​conduct​ ​brief​ ​screens​ ​for​ ​risk​ ​related​ ​to​ ​self-harm,​ ​harm​ ​to​ ​others,​ ​impairments​ ​in functional​ ​self-care,​ ​and​ ​environmental​ ​safety.
  • Ability​ ​to​ ​create​ ​and​ ​implement​ ​integrated​ ​care​ ​plans,​ ​ensuring​ ​access​ ​to​ ​an​ ​array​ ​of​ ​coordinated services,​ ​and​ ​the​ ​exchange​ ​of​ ​information​ ​among​ ​the​ ​patient,​ ​her/his​ ​family​ ​members,​ ​and providers.
  • Ability​ ​to​ ​provide​ ​services​ ​that​ ​are​ ​relevant​ ​to​ ​the​ ​culture​ ​of​ ​the​ ​patient​ ​and​ ​her/his​ ​family.
  • Ability​ ​to​ ​practice​ ​effectively​ ​within​ ​the​ ​organization,​ ​practice​ ​setting,​ ​and​ ​local​ ​healthcare​ ​system.
  • Ability​ ​to​ ​assess​ ​and​ ​continually​ ​improve​ ​services​ ​delivered​ ​as​ ​an​ ​individual​ ​provider​ ​and​ ​as​ ​a multi-disciplinary​ ​team​ ​member.
  • Ability​ ​to​ ​use​ ​information​ ​technology​ ​to​ ​support​ ​and​ ​improve​ ​integrated​ ​care.

PREFERRED QUALIFICATIONS

  • Bilingual in English and Spanish
  • Knowledge of psychological testing techniques, administration and interpretation

POSITION SPECIFICATIONS

  • Full time (40 hours per week)
  • Exempt
  • Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

  • Typical Working Conditions
    • Heavy keyboard work; answering phones
  • Equipment Used
    • Computer, phone, fax, copier.
  • Essential Physical Tasks
    • Light lifting required; Must be able to lift, push, pull up to 25 pounds unassisted.
    • Travel within the neighborhood and within San Francisco.

The base salary for this position is $62,500.16 annually. This position is eligible for the language premium and agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

** NEW: Beginning March 24, 2022: Safe & Sound implemented a Mandatory COVID-19 Vaccination Policy for all staff either to be fully vaccinated and boosted (as the appropriate time after full vaccination) or, request a Medical or Religious Exemption. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.

Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.

Senior Program Manager – Data & Evaluation

POSITION TITLE: Senior Program Manager – Data & Evaluation

DEPARTMENT: Central Operations Department

REPORTS TO: Chief Strategy Officer

LOCATION: 1757 Waller St., San Francisco, CA 94117 & 3450 3rd St., San Francisco, CA 94124

OVERALL SUMMARY

The Senior Program Manager of Data & Evaluation (SPM-DE) is responsible for the overall management and development of the Data & Evaluation team. This full-time exempt position reports to the Chief Strategy Officer (CSO) and supervises two (2) Data & Evaluation Managers.  The position will be responsible for developing and implementing a work plan for the Data & Evaluation team to help the organization collect, analyze, and apply data in our programs both to increase our capacity and to make data-informed decisions. The SPM-DE will provide management teams with recommendations based on the data team’s evaluation of the data collected.

The SPM-DE will provide support and oversight of both databases including: the Salesforce Database using the Nonprofit Success Pack and the unmanaged package Birdseye, and the Children’s Advocacy Center (CAC) Database, as currently managed by the Data & Evaluation Managers.

The SPM-DE will work closely with management staff, the Data & Evaluation Managers, as well as the Leadership Team. The SPM-DE will maintain excellent communication and relationships with department leaders and their teams, provide education on data analysis, create efficient systems and procedures, and lead the agency in creating a data-informed culture. The SPM-DE will also manage external relationships with data related contractors and lead the process in cross-departmental data collection and management of the organizational dashboard.

ESSENTIAL FUNCTIONS

Program Leadership

  • Align and influence Leadership Team, program leadership, and internal stakeholders on Data & Evaluation Team priorities, and facilitate necessary engagement of Data & Evaluation Managers when appropriate.
  • Serve as a thought partner to Safe & Sound’s Leadership Team and the Chief Strategy Officer to make data informed, strategic recommendations for the development of the organizational Strategic Agenda.
  • Support the organization’s Theory of Change, the strategic plan and outcome ladders in collaboration with the Leadership Team, Senior Program Managers, and Data & Evaluation Team.
  • Collaborate with the Chief Strategy Officer (CSO) to prepare and implement an annual budget and work plan for the Data & Evaluation team.
  • Provide data analysis to be used in external and internal communications, including but not limited Board communications.
  • Develop and implement strategies to create a data-informed culture across all departments..
  • Foster relationships with community-based organizations to scale Safe & Sound’s program models and support cross-organizational learning.
  • Oversee data entry, management, and accuracy across departments in partnership with the Data & Evaluation M

System Development

  • Explore and provide recommendations for innovative technologies to streamline monitoring, evaluation, and other operational functions.
  • Build staff capacity through training and technical assistance for accurate data entry, collection and reporting in collaboration with Data & Evaluation Managers.
  • In collaboration with the Data & Evaluation team and the Leadership team, the SPM-DE will formulate, implement, and document proper data collection policies and procedures.
  • Identify system improvements, manage and implement process changes, as needed.

System Security

  • Propose and deploy security improvements.
  • Understand and enforce compliance with privacy laws and standards related to data management.
  • Partner with the HIPPA/HITECH officer to ensure data security for databases and other platforms.

Supervision

  • Provide support and coverage as needed to the Data & Evaluation team, comprising of two (2) Data & Evaluation Managers, in areas including, but not limited to: evaluation best practices & methodology, data management & systems administration, strategic reporting, organizational learning and analysis, and strategic relationships with both internal and external stakeholders.

Undertake other projects or duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Must be able to navigate across various levels of the organization effectively.
  • Demonstrated experience aligning stakeholders on evaluation related agendas.
  • 2+ years of program evaluation experience.
  • 2+ years of database administration experience or sophisticated use of a database in program evaluation/research
  • 2+ years supervisory experience managing a small team preferably at a non-profit.
  • Demonstrated understanding of HIPAA/HITECH security rules.
  • Demonstrated knowledge and application of evaluation methodology, performance management techniques and/or graduate studies in related field or practice.
  • Advanced skills in Microsoft Excel, PowerPoint (Office 2003 & 2010), Google sheets and docs.
  • High level of proficiency in Windows Excel and/or Statistical Software (SPSS, STATA, R).
  • Advanced skills in Salesforce platforms (Birdseye, Health Cloud, Nonprofit Success Pack). Developer experience in APEX a bonus, experience with Flows highly desired.
  • Strong understanding of Tableau and/or willingness to be trained.
  • Excellent verbal, written, and interpersonal skills.
  • Data reporting and analytics competencies (content knowledge).
  • Knowledge of major quantitative and qualitative monitoring methodologies and proven ability to design monitoring instrumentation tools.
  • Knowledge of the limitations and power of using qualitative data in assessments.
  • Advanced skills in data analysis presentation and report writing.And desire to honor the mission and values of Safe & Sound, to interact successfully and collaboratively at all levels of the organization, and to develop positive relationships in a culturally diverse workplace.
  • Ability to work independently and as a member of various teams.
  • Excellent organization skills, ability to successfully manage a large volume of work, meet multiple and often competing deadlines, and respond with flexibility to unanticipated requests.

POSITION SPECIFICATIONS

  • Full time
  • Exempt
  • Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

  • Typical Working Conditions
    • Heavy keyboard work; answering phones
    • Standard office with some attendance at events or off-site meetings.
  • Equipment Used:
    • Computer, fax, printer, phone, scanner.
  • Essential Physical Tasks:
    • Minimal travel requirements expected between 2 locations (3450 Third St. & 1757 Waller St. – Both located in San Francisco)
    • Physical Requirements: ability to perform routine office duties involving repetitive work at the keyboard. Ability to lift up to 30 lbs.

The base salary for this position is $87,600.00 annually and is eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

** NEW: Beginning March 24, 2022: Safe & Sound implemented a Mandatory COVID-19 Vaccination Policy for all staff either to be fully vaccinated and boosted (as the appropriate time after full vaccination) or, request a Medical or Religious Exemption. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.

Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.

Community Educator

Position Title: Community Educator

Department: Community Education & Partnerships (CEP)
Type: Full time
Location:  3450 3rd Street, San Francisco, CA 94124
Reports to: 
Community Education Manager

OVERALL SUMMARY

The primary roles of the Community Educator are:

  1. To educate children, parents, and child-serving professionals on keeping children safe and how to prevent child abuse through trainings and seminars.
  2. To provide outreach for the Safe & Sound’s programs.

ESSENTIAL FUNCTIONS

Training/Teaching

  • Conduct school classroom seminars to help children gain confidence in protecting themselves from unsafe situations and inappropriate touching.
  • Work with the teachers and school staff in implementing these classroom seminars for children.
  • Facilitate workshops for parents and child-serving professionals about protecting children from abuse, unsafe situations, and the effects of violence on children.
  • Stay informed about issues regarding the safety education of children, parents, child-serving professionals, and other community members as well as best practices around training.
  • Stay informed about the community’s educational needs regarding keeping children safe from abuse.
  • Provide trainings on current and future curricula to diverse populations including children, parents, and child-serving professionals.
  • Conduct data entry, ensuring training data is entered accurately into the Safe and Sound’s data system.
  • Assist in the development of annual training plans.

Outreach

  • Assist in the creation of annual outreach plans.
  • Develop relationships with children- and family-serving organizations and key individuals, especially those within the San Francisco Unified School District, to link them to Safe and Sound’s programs.
  • Occasional attendance at community fairs, workshops, and events open to the public.
  • Prepare and distribute educational materials and handouts at various trainings and workshops.
  • Participate in public awareness events, training, and campaigns around child abuse prevention month and year round, as needed.
  • Stay informed about community resources for referring parents and child-serving professionals.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Bachelor’s Degree.
  • Experience in the field of education or child development is a plus.
  • At least 1 year of experience working with children and/or parents in group settings.
  • Requires a comfort level with fluctuations in daily schedule and onsite trainings.
  • Requires ability to communicate with teachers, parents, school administrators, and children of various ages and learning styles.
  • Basic computer skills required: word processing and internet search.
  • Bi-lingual English and Spanish; written and verbal
  • Must pass a fingerprint screen to work with children.
  • Must show legal evidence of authorization to work in the United States.

PREFERRED QUALIFICATIONS

  • Familiarity with databases and project management platforms is a plus.
  • Familiarity with San Francisco and SFUSD
  • Experience with non-traditional education that is outside of the formal school classroom
  • Possession of a valid California Driver’s license and valid proof of auto insurance of at least the state required minimum coverage.

POSITION SPECIFICATIONS

  • Full-time.
  • Non- Exempt.
  • Position will be reference-checked and fingerprinted.

PHYSICAL REQUIREMENTS

  • Typical Working Conditions:
    • This position works in a variety of settings including standard office and community settings.
  • Equipment Used
    • Computer, phone, fax, copier.
  • Essential Physical Tasks
    • Travel within San Francisco. Occasional travel throughout Northern California.
    • Light lifting required (up to 20 pounds) unassisted

The base salary for this position is $52,002.00 annually. The salary for this position with the language premium included, is $54,082.00 annually. This position is eligible for agency sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for  employment qualified applicants with arrest and conviction records.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive  full consideration without regard to age, race, color, religion, gender, sexual  orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human  Resources at employment@safeandsound.org.

**Beginning March 24, 2022: Safe & Sound implemented a Mandatory COVID-19 Vaccination Policy for all staff either to be fully vaccinated and boosted (as the appropriate time after full vaccination) or, request a Medical or Religious Exemption. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.

Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.

TALK Line Supervisor

Position Title: TALK Line Supervisor

Department: Children & Family Services
Type: Full time
Location:  1757 Waller Street, San Francisco, CA 94117
Reports to: 
Senior Program Manager, TALK Line

OVERALL SUMMARY

The TALK (Telephone Aid in Living with Kids) Line is a 24-hour parent & caregiver support warmline providing early interventions, support, and community-based referrals to parents and caregivers experiencing stress. The TALK Line is primarily staffed by trained and supervised volunteer line operators. We respond to incoming calls and also conduct regular follow-up with parents and caregivers with heightened needs.

At the direction of the Senior Program Manager, and in collaboration with the rest of the TALK Line supervisor team, this position serves as a shift supervisor responsible for overseeing day-to-day operations of the TALK Line and providing 1:1 supervision to volunteer line operators. This position requires a flexible work schedule, due to the need to assure coverage of the line, and to assure uninterrupted supervision of the volunteers.

ESSENTIAL FUNCTIONS
50% Volunteer Management & Support

  • Provide supervision, support, and guidance to TALK Line volunteers on a weekly basis, including in-the-moment troubleshooting for challenging calls.
  • Evaluate volunteers’ performance on an ongoing basis.
  • Collaborate with TALK Line Supervisors to ensure supervisory coverage of the TALK Line, serving as evening on-call supervisor as needed.
  • Conduct screenings and interviews with prospective volunteers.
  • Implement biannual volunteer training program, revising current and/or developing new training curriculum as needed to ensure the program is in alignment with emerging best practices in the field..
  • Develop and improve volunteer management systems and protocols

45 % Program Management

  • Maintain and Improve primary elements of the TALK Line
  • Ensure effective scheduling of volunteers.
  • Monitor real time and historical call data to manage data collection and internal/external reporting requirements.
  • Cover the line when volunteers are unavailable, including during evening hours
  • Answer incoming calls, respond to voicemail messages, and make follow up calls to parents and caregivers as needed.
  • Ensure TALK Line services are effective at building family protective factors and maintain a warm, welcoming, and healing-centered support system for all parents and caregivers
  • Document all calls and follow up tasks appropriately into the Birdseye/Salesforce database.
  • Respond to crisis and high-risk calls according to Safe & Sound procedures
  • Contribute ongoing research in the delivery of empowering supportive services to parents and caregivers.
  • Stay current in the peer-support/human services/social work fields, ensuring the team is aware of emerging best practices, thought leadership, and service delivery models.
  • Attend and participate in regular staff meetings, 1-on-1 supervision meetings, and staff learning labs.
  • Attend and participate in agency-wide and interdepartmental meetings to ensure coordination and alignment of services across program areas.
  • Support at least one organization-wide special event per year such as our annual holiday toy store.

5% Community Engagement

  • Assist with community outreach and presentations to ensure the bay area’s most marginalized families are aware of TALK Line’s services.
  • Build referral partnerships and collaborative relationships with other community-based organizations to ensure access to quality services for caregivers utilizing the TALK Line.

ESSENTIAL QUALIFICATIONS
This position requires an empathetic and value-driven person with strong attention to detail, communication skills and commitment to supporting diverse Bay Area families. Specifically we are looking for individuals with;

  • Three (3) or more years of experience in volunteer supervision and management
  • Five (5) or more years of experience providing direct services to diverse populations, ideally in the bay area.
  • Demonstrated experience with training curriculum development and facilitation;
  • Knowledge of family empowerment models, harm reduction & anti-oppression principles, and healing-centered approaches
  • Professional computer experience (including Microsoft Office Suite) and ability to quickly learn new software
  • Detail oriented and ability to complete assignments on time while balance competing priorities
  • Ability to make connections with people from a variety of backgrounds
  • Has a growth mindset, values on-going learning and proactively seeks feedback.
  • Alignment with Safe & Sound’s mission, vision, values

PREFERRED QUALIFICATIONS

  • Fluent in Spanish or Cantonese
  • Completion of the Prosolutions Strengthening Families™ Protective Factors Framework 13 hr training prior to hire. Note, all staff will be required to complete this training within one month of hire.

POSITION SPECIFICATIONS

  • Full-time
    • Position requires a flexible schedule and may include some evening and weekend hours
  • Exempt
  • Position will be fingerprinted and reference-checked.

PHYSICAL REQUIREMENTS

  • Typical Working Conditions
    • This position may work in a variety of settings including standard office.
  • Equipment Used
    • Computer, phone, fax, copier.
  • Essential Physical Tasks
    • Ability to travel within San Francisco and occasional travel throughout the Bay Area.

The base salary for this position is $62,500.32 annually and is eligible for a language premium. The language premium is $2,080 annually. This position is eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.

Safe & Sound is an equal employment opportunity employer and is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, national origin, or other protected status under applicable law.  TALK Line strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.

Qualified candidates should submit a resume and a detailed cover letter to Human  Resources at employment@safeandsound.org.

**Beginning March 24, 2022: Safe & Sound implemented a Mandatory COVID-19 Vaccination Policy for all staff either to be fully vaccinated and boosted (as the appropriate time after full vaccination) or, request a Medical or Religious Exemption. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.

Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.

Safe & Sound is an equal opportunity employer, read our Equal Employment Opportunity Policy.