Position Title: Senior Program Manager of Parent & Child Education

Department: Children & Family Services
Type: Full time
Reports to: Associate Director of Children & Family Services

OVERALL SUMMARY

The Senior Program Manager – Parent & Child Education is responsible for the overall management and direction of the Children & Family Services Department’s Parent and Child education services, which includes the oversight of all groups, workshops, and parent education classes, the Children’s Playroom program, and Kids’ Turn program. This position reports to the Associate Director of Children & Family Services.

ESSENTIAL FUNCTIONS

Program Leadership & Supervision

• Provide direct and indirect supervise of up to five (5) team members
• Work with departmental and organizational leadership to develop and deliver relevant, culturally appropriate, and effective parent and child education services that meet the needs of the families served by Safe & Sound.
• Supervise Parent & Child Education staff to ensure consistent and high quality programming and client services. Responsible for joint development and implementation of Safe & Sound’s strategic plan with a focus on parent education and the social and emotional competence of children.
• Collaborate with the Associate Director of Children & Family Services to prepare and implement annual and future program budgets.
• Responsible for the Parent & Child Education budget.
• Collaborate with the Associate Director of Children & Family Services, other Senior Program Managers, and the Data & Evaluation team to develop and implement an evaluation plan for parent and child education programming.
• Represent the Parent & Child Education team at staff meetings and advocate for the development of any new or expanded services needed by the families that Safe & Sound serves.
• Collaborate closely with other team leaders and managers at Safe & Sound to ensure integration of all services. Facilitate or co-facilitate cross-program and cross-departmental meetings as appropriate.
• Represent the CFS Department and Safe & Sound at meetings in the community as assigned.
• Facilitate team meetings within the program area.
• Stay informed about current issues regarding parenting, child development and how best to support children’s social and emotional competence.
• Present ideas and develop programs for new or expanded services needed by families to support their knowledge of parenting, child development, and the social and emotional competence of children.
• Directly support department wide programming (i.e., Holiday Toy Store)

Parent Education Administration

• Coordinate and facilitate (as needed) parent education classes/workshops to help parents understand their child(ren)’s developmental needs as well as best practices on parenting.
• Coordinate and facilitate (as needed) groups/workshops for children to help strengthen their social and emotional competency.
• Participate in CFS Service Delivery Teams to ensure coordinated services to families enrolled in outcome-producing services.
• Supervise and guide trainers to ensure that the curricula/material is being taught in an understandable and appropriate manner.
• Assist in broadening the program through creating new training modules, 1-on-1 support, and/or new curricula as appropriate/necessary.
• Manage program evaluation and data collection to ensure positive client outcomes.

Kids’ Turn Administration

• Provides operational oversight of services in collaboration with Kids’ Turn manager.
• Collaborate with PCEd Manager to provide support and direction with the program and ensure high quality services.
• Support PCEd Manager with affiliate Kids’ Turn partners and potential partnership relationships.

Children’s Playroom Administration

• Provide overall supervision of the Children’s Playroom program. Work with the Playroom Coordinator to ensure smooth Playroom operations (e.g. floor coverage, appropriate policies/procedures, etc.).
• Collaborate with the Playroom Coordinator to manage program evaluation and data collection to ensure positive client outcomes.
• Work with Playroom staff to develop new service offerings to build children’s social and emotional competence.
• Support Playroom team with floor coverage as needed.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

• Bachelor’s Degree and/or 4 years’ experience in the field of education, child development or psychology.
• Familiarity with curriculum development and educational resources.
• Experience recruiting, training and supervising staff.
• Requires ability to network within the community to raise awareness about programs.
• Requires ability to communicate with teachers, parents, school administrators and children of various ages.
• Ability to work with diverse populations, staff and client populations.
• Ability to think strategically and develop/implement short-, medium-, and long- range plans.
• Ability to effectively problem-solve and address ground-level challenges while maintaining alignment with overall organizational goals.
• Ability to recruit, train, and supervise high-performing staff teams.
• Ability to work tactfully and effectively with representatives of city agencies, community-based organizations, and the community at large.
• Excellent time-management and organizational skills
• Ability to utilize both quantitative and qualitative data to manage staff performance and improve services.
• Basic computer skills required: word processing and internet search capabilities.

PREFERRED QUALIFICATIONS

• Bilingual (Spanish/Mandarin/Cantonese)

POSITION SPECIFICATIONS

• Full Time
• Exempt
• Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

Typical Working Conditions:

• This position works in a variety of settings including standard office and schools. Some outreach and other events occasionally may be outdoors.

Equipment Used:

• Computer, copier, fax, phone.

Essential Physical Tasks:

• Must be able to lift, push and pull up to 20 pounds unassisted.

The base salary for this position is $79,800.08 annually and is eligible for a language premium. The language premium is $2,080 annually. This position is eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.

Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The PCED strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.

Qualified candidates should submit a resume and a detailed cover letter to Human  Resources at employment@safeandsound.org.

**Beginning March 24, 2022: Safe & Sound implemented a Mandatory COVID-19 Vaccination Policy for all staff either to be fully vaccinated and boosted (as the appropriate time after full vaccination) or, request a Medical or Religious Exemption. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.

Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.

Position Title: Human Resources Manager (HR Manager)

Department: HR & Operations
Type: Full time
Reports to: Chief Administrative Officer

OVERALL SUMMARY

The Human Resources Manager (HR Manager) serves on the HR & Operations team and is responsible for the development and facilitation of learning and growth opportunities, metrics tracking and reporting, complex compliance alignment, and the broad scope of employee engagement initiatives. They are motivated to foster a positive organizational culture grounded in Safe & Sound values and commitment to diversity, equity, and inclusion and trauma-informed practices. The HR Manager reports to the Chief Administrative Officer (CAO), works closely and collaboratively with supervisors on employee engagement programs, and builds trust and goodwill with staff across the organization. The incumbent will provide direct supervision of up to two (2) team members.

ESSENTIAL FUNCTIONS

Employee Engagement and Development

• Plan, develop, and implement strategic delivery of HR functions that align with the organization’s mission, vision, and values
• Drive organizational strategy for the recruitment of high-quality, talented individuals committed to the organization’s mission and core values – including identifying talent within and outside the organization – with a particular focus on diversity, equity, and inclusion
• Collaborate with hiring managers and new hires to engage in ongoing activities such as process improvements to recruitment processes
• Develop and administer an organization wide recognition program
• Identify meaningful activities to engage and celebrate staff and support employee retention, including supporting the Community Building Crew
• Create and administer skill building curriculum to support training and professional development plans, including facilitating cross departmental training and workshops
• Create, administer, and maintain internal and or field specific mentoring programs
• Provide ongoing support and coaching to both supervisors and non-supervisors
• Support the performance review process ensuring timeliness and consistency

Learning and Development

• Implement various learning methods across the organization (e.g. coaching, job-shadowing, online training, etc.)
• Help supervisors develop their team members through career pathing
• Work with supervisors to develop professional development plans for their team members
• Assess the success of professional development plans and help employees make the most of learning opportunities
• Build a network of presenters and facilitators among similar Family Resource Centers to share resources and cross-present various workshops and trainings
• Develop and administer curriculum based on succession planning outcomes
• Ensure the hiring process is conducted legally, fairly and effectively at all levels of the organization and provides training to staff in the proper conduct of hiring interviews and processes

Compliance

• Maintain awareness and knowledge of compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
• Prepare HR, benefits, and employee statistical information and reports required by legal and government reporting regulations, auditors, surveys, and funder requests in an accurate and timely manner
• Manage fingerprints, background checks, and/or TB tests for employees, Board Members, contractors, and volunteers
• Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments, which may include safety training, anti-harassment training, professional licensure, aptitude exams and certifications

General HR Responsibilities

• Provide direct supervision to up to two (2) team members
• Work with supervisors and non-supervisors to solve personnel issues, problems, and procedures with an awareness of when to refer to the CAO
• Conduct and/or coordinate any personnel-related inquiries and investigations as appropriate
• Provide support as needed during HR busy seasons (e.g. Open Enrollment, ongoing compliance and reporting requirements, etc.)
• HR Information Systems (HRIS)
  • Input employee status changes into ADP and support Admin team with administration of pay and related processes as needed
  • Perform audits throughout the year
• Manage data and HR metric tracking and reporting

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

• Bachelor’s degree in human resources, business administration, organizational development or related field
• Experience supervising part-time and/or full-time employees
• Demonstrated experience in HR Management
• Broad experience in a variety of HR disciplines including, but not limited to, employee relations, talent management, compliance, and benefits administration
• Alignment with Safe & Sound’s mission and values including diversity, equity, and inclusion, along with our foundational commitment to trauma-informed principles and practices
• Demonstrated ability to display sound judgment and emotional intelligence, including a track record of approaching work with calmness and confidence, complex and difficult relationships and interactions between staff
• Interpersonal ability to build trust and goodwill with staff across the organization
• Solid written and verbal communication skills with an ability to listen and observe, convey expectations clearly, maintain an accurate and constant flow of information, and handle sensitive information in an appropriate manner
• Strong ability to prioritize, manage projects, and work autonomously as well as in teams

PREFERRED QUALIFICATIONS

• PHR or SPHR certification or eligibility strongly preferred
• Experience in nonprofit work

POSITION SPECIFICATIONS

• Full-time
• Exempt
• This position requires work to be done in person and on site in accordance with the organization Remote Work Policy.
• Position will be fingerprinted and reference-checked

PHYSICAL REQUIREMENTS

• Typical Working Conditions
  • Standard office environment with occasional travel within the Bay Area
• Equipment Used
  • Computer, phone, fax, copier.
• Essential Physical Tasks
  • Extensive keyboarding.
  • Light lifting (lift, push, and pull up to 20 pounds unassisted on a regular basis)
  • Travel between both sites (Upper Haight and Bayview)
  • This position requires work to be done in person and on site in accordance with the organization Remote Work Policy.

The base salary for this position is $103,000.00 annually and is eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

**Beginning September 15, 2021: Safe & Sound implemented a Mandatory COVID-19 Testing Policy for all staff either to be fully vaccinated or, if they are unable to provide proof of full vaccination for any reason, they must provide weekly documentation on a negative COVID-19 test. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.

Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies

Position Title: Bilingual Parent & Child Education Coordinator – Part Time

Department: Children & Family Services
Type: Part Time
Reports to: Parent Child Education Manager

OVERALL SUMMARY

The Bilingual Parent & Child Education Coordinator – Part Time is responsible for supporting the ongoing development and implementation of parenting education at Safe & Sound. This position reports to the Program Manager – Parent & Child Education. The Bilingual Parent & Child Education Coordinator – Part Time provides group parent education, one-on-one parenting consultation, outreach, and back up support for the Children’s Playroom and Kids’ Turn programs.

ESSENTIAL FUNCTIONS

• Facilitate parent education classes/workshops to help parents understand their child(ren)’s developmental needs as well as best practices on parenting.
• Facilitate groups/workshops for children to help strengthen their social and emotional competency.
• Collaborate with teams across the departments to ensure coordinated services to families enrolled in outcome-producing services.
• Provide 1-on-1 parenting education and consultation to parents, supporting in the goal-setting process, assessing progress, and closing service plans when necessary.
• In collaboration with the Parent & Child Education Manager, manage small client caseload, screening potential clients for services and making referrals as-needed.
• Provide support to caregivers and their children for learning support services, such as (but not limited to) Individual Education Plans .
• Work closely with the Playroom Manager to provide support in the Children’s Playroom as needed.
• Responsible for entering trainings and group participation data into Safe & Sound’s data system.
• Provide community outreach as requested, including attending community fairs, workshops, and events open to the public to distribute literature and answer questions about all the Center’s programs.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

• Minimum: Bachelor’s Degree in Child development, Education or Social Work or equivalent experience
• Minimum 2-3 years experience in the field of education, early-care, or social work
• Bilingual English & Spanish or Chinese (Cantonese or Mandarin) required.
• Demonstrated ability to work with adults and their young children in an educational setting, preferably in an agency or school setting or through participating in home visits
• Ability to facilitate a parent group of at least 10-15 parents.
• Familiarity with curriculum development and educational resources.
• Requires a comfort level with fluctuations in daily schedule and onsite trainings.
• Ability to effectively problem-solve and address parenting group dynamics while maintaining composure and alignment with overall curriculum goals.
• Requires ability to communicate with teachers, parents, school administrators and children of various ages; ability to work with diverse staff and client populations.
• Requires composure when discussing sensitive topics with parents.

PREFERRED QUALIFICATIONS

• Prior training in parenting education curricula preferred (Triple-P, PIPE, etc.)
• Experience working with children with special needs

POSITION SPECIFICATIONS

• Part-time (20 hours per week). Candidates must be flexible to clients’ schedules and program needs. Occasional evenings and weekends required.
• This position requires in-person work.
• Non-Exempt
• Position must pass fingerprinting requirement and will be reference checked.

PHYSICAL REQUIREMENTS

• Typical Working Conditions:
  • Combination of child care setting and standard office environment. Working with children includes activity indoors and outdoors, cooking, cleaning, diaper changes, contact with bodily fluids.
• Equipment Used:
  • Computer, phone, fax, copier, kitchen appliances.
• Essential Physical Tasks:
  • Position requires ability to lift up to 50 lbs. Extensive sitting, bending, running and playing with children is expected in this position.

The base salary for this position is $30,000 annually. This position is eligible for the language premium ($1 per hour or $1,040 annum).

Pursuant to the San Francisco Fair Chance Ordinance, we will consider all qualified applicants with arrest and conviction records.

Safe & Sound provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

The PCED strives to cultivate a team that reflects the diverse population we serve and thus strongly encourages diverse candidates from underrepresented communities to apply, including but not limited to individuals who identify as QT/BIPOC, those impacted by the child welfare/foster care systems, and public benefits recipients.

Qualified candidates should submit a resume and a detailed cover letter to Human  Resources at employment@safeandsound.org.

**Beginning March 24, 2022: Safe & Sound implemented a Mandatory COVID-19 Vaccination Policy for all staff either to be fully vaccinated and boosted (as the appropriate time after full vaccination) or, request a Medical or Religious Exemption. This policy accompanies current CDC recommendations for Safe & Sound worksites including wearing masks indoors and maintaining social distancing practices regardless of vaccination status.

Should you be offered, and subsequently accept this position, it is expected that you will abide by this policy, in addition to other organizational policies.