Department: Children & Family Services
Type: Part-Time (20 Hours)
Location: 1757 Waller Street, San Francisco, CA 94117
Reports to: Sr. Program Manager – TALK Line  

OVERALL SUMMARY

This position is responsible for providing supervision to volunteers on the TALK Line (Telephone Aid in Living with Kids). This position requires a flexible work schedule, due to the need to ensure coverage of the 24-hour parental stress line and to provide uninterrupted supervision of the volunteer counselors. Page 2 of 3

ESSENTIAL FUNCTIONS

• Provide clinical supervision to approximately 8-10 TALK Line volunteer counselors on a weekly basis, in person 1:1, for up to 1 hour each. Provide support and guidance to TALK Line volunteers during shifts as well as after hours.
• Manage escalated client calls, intervening directly when clinically indicated.
• Provide periodic support for other Weekend Supervisors as needed (includes supervising a 24-hour weekday shift 2x/month)
• Attend weekly team meetings, All Center Staff meetings, and Department meetings all on Fridays.
• Evaluate volunteers on an ongoing basis
• Co-facilitate a 27-hour training for new volunteers in collaboration with Sr. Program Manager and other Supervisors 3x per year.
• Work with TALK Line clients to connect them with community services as needed, providing internal and external referrals.
• Actively participate on a Service Delivery Team to ensure coordination and alignment of services across program areas.
• Contribute to ongoing research and practices in the delivery of supportive services to families.
• Responsible for covering open TALK Line shifts (shifts may include occasional overnight and weekend shifts split between 5 team members) on an as needed basis. Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• MSW, MFT, psychology or vocational counseling degree or background in counseling.
• 3 years providing crisis intervention and counseling services.
• Demonstrate experience in volunteer training &/or supervision.
• Knowledge of child development, family dynamics, and the impact of child abuse & neglect.
• Experience working with culturally diverse clients & families.
• Requires familiarity with services available in the community.
• Ability to make a meaningful connection with clients via telephone.
• Ability to balance competing priorities and triage effectively.
• Ability to work flexibly to provide appropriate and effective supervision and coaching to meet the diverse needs of volunteer counselors.
• Basic computer skills required: word processing and internet search capabilities, including use of our internal data system: Efforts to Outcomes (ETO).

PREFERRED QUALIFICATIONS

• Fluent in Spanish &/or Cantonese

POSITION SPECIFICATIONS

• Part-time (20 hours per week)
• Exempt position
• Occasional on-call hours, may include weekend & holiday hours.
• Position will be fingerprinted and reference-checked.

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Standard office conditions
Ability to lift light boxes & supplies[up to 25 lbs]

Equipment Used:
Phone, computer, copier, fax.

Essential Physical Tasks:
Minimal travel requirements
Periodic light lifting

 

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment[@]safeandsound.org.

 

Department: Children & Family Services
Type: One Year Fellowship
Location: 1757 Waller Street, San Francisco
Reports to: Senior Program Manager, Counseling

OVERALL SUMMARY

The Clinical Fellow is a one-year position designed to introduce and further develop an understanding of the effects of trauma on individuals, families, and communities. Our programs are aligned with the 5 Protective Factors comprising; 1) Parental Resilience, 2) Social Connections, 3) Concrete Support in Times of Need, 4) Knowledge of Parenting and Child Development, and 5) Social and Emotional Competence of Children. Specific goals of the counseling department are to reduce risk factors and strengthen protective factors: Parental Resilience and Knowledge of Parenting and Child Development. Clinical fellows will be taught and supported to use a 4 stage model of prevention and recovery: 1) client safety and stabilization, 2) strengthening skills, 3) processing and focus on change, and 4) relapse prevention.

Fellows learn the clinical expertise necessary to effectively diagnose and treat trauma symptoms, particularly complex posttraumatic responses, and addiction/compulsive behaviors. Clinical Fellows will work on a multi-disciplinary team and are responsible for doing intakes, providing therapy, conducting clinical consultations, crisis interventions, and group facilitation. Fellowships are full-time (40 hours/week). Fellows receive an hourly rate as well as medical, dental, and vision benefits.

ESSENTIAL FUNCTIONS

• Maintain a clinical caseload of 12-15 clients, including work with adults, children, couples, parent-child dyads, and families (includes on-sight and off-sight appointments, including working in a school based setting and/or home visits).
• Work with the transgenerational effects of trauma and addiction on the family system through the use of skill based and attachment based therapies.
• Education and practice techniques may include Family Systems based interventions, Attachment theory techniques, Narrative Therapy, Sensorimotor and body focused treatment, Somatic therapy,
• Emotionally Focused Therapy (EFT), Tapping, Mindfulness/Mentalization, Traumatic Memory Processing and use of Dialectical Behavior Therapy (DBT) skills.
• Facilitate and co-facilitate groups for parents, children, and staff which may include a Mentalization Workshop, Stress Management Group, Trauma Recovery group, and others as needed.
• Attend the weekly clinical team meeting and provide feedback and ideas pertaining to the psychotherapy department and clinical trainings.
• Attend weekly Service Delivery Team meeting(s) and provide updates on treatment practices and goals pertaining to specific family members.
• Complete Avatar training to be able to support and document work with children with Medi-Cal/EPSDT Early & Periodic Screening, Diagnosis and Treatment
• Attend Student Success Team (SST) and Individual Education Plan (IEP) meetings as needed to support clients when necessary.
• Complete 26-hour TALK Line training. Cover one 4-hour shift per week, receive incoming calls and follow 4-6 clients weekly, cover 1 diverted overnight shift per month 11pm-8am.
• Complete family and individual intakes, as well as conduct crisis management sessions as needed in Parent Drop-In.
• Participate in weekly individual supervision (1-2 hours)
• Attend outside trainings to further develop clinical practice
• Attend and participate in monthly Friday Department meetings and All Center Staff Meetings.
• May be required to assist with other projects or duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Post graduate MSW, MFT, or PhD/PsyD Registered Intern
• Minimum of 3 years offering direct clinical services (including practicums and internships) to adults, children, and families
• Experience with assessments and clinical formulation
• Previous trauma-informed education/training preferred
• Group facilitation experience preferred
• Knowledge of the effects of child abuse, child development, effective parenting practices, and family dynamics required
• Proficient in Spanish strongly required
• Ability to work with diverse staff and client populations
• Ability to record and maintain time sensitive clinical records
• Ability to work independently as well as part of a team
• Excellent written and verbal communication skills

POSITION SPECIFICATIONS

• Exempt
• Position is eligible for agency-sponsored benefits (health insurance, paid holidays, vacation, sick, floating holidays)
• Position will be fingerprinted and reference-checked

PHYSICAL REQUIREMENTS

• Typical Working Conditions: Standard office
• Equipment Used: Computer, phone, fax, copier
• Essential Physical Tasks: Occasional travel within the Bay Area, including to 3450 3rd St
• Light lifting

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume, a detailed cover letter and three professional references to Frank Landin, Manager of Human Resources at employment[@]safeandsound.org.

Department: Children & Family Services
Schedule: 6-week sessions, 2-hours per session
Location: Various
Reports to: Kids’ Turn Program Manager

Every year more than a million children suffer the breakdown of their families when their parents separate or divorce. The Kids’ Turn Workshops help children understand and cope with the loss, anger, and fear that often accompany separation or divorce. And, helps parents to support their children during this crisis in their lives, to minimize any harm experienced by the children. The Kids’ Turn Workshops are dedicated to enhancing the lives of these children through improved communication and the knowledge they are not alone.

REQUIREMENTS

for LEADING A PARENT GROUP:

• Teaching credential and/or counseling credential and/or MA degree in related
  field (education, social work, psychology etc.).
• Experience working with parents/families.
• Experience working with diverse communities preferred.
• Federal and California fingerprint clearance required.

for LEADING A CHILDREN’S GROUP:

• Undergraduate degree in related field preferred (education, social work, psychology etc.).
• Experience working with children/families.
• Experience working with diverse communities preferred.
• Federal and California fingerprint clearance required.

RESPONSIBILITIES

1. Teach educational curriculum developed by Kids’ Turn to a group of either parents or children in a workshop consisting of six 1.5 hour classes.
2. Attend a half-hour debriefing following each of the six workshop sessions.
3. Notify the Workshop Coordinator as soon as possible of the need to make mandatory reports of suspected child abuse. Follow through on reports as directed by the Coordinator.

AVAILABILITY

Workshops are held on weekday evenings and Saturdays. You would be able to pick up six-week workshop contracts as fits your schedule. Workshops are held in San Francisco, Alameda, San Mateo, and Marin counties.

COMPENSATION

We offer $500 per 6-week workshop session.

This is a contract position. The ability to operate standard office equipment and lift up to 50 pounds, as well as mobility within a community facility, is necessary. Kids’ Turn is an equal opportunity employer providing reasonable accommodation to otherwise-qualified candidates.

Please email your resume and cover letter to christine.juang[@]safeandsound.org
Call (415) 668-0494 if you have questions.

Position Title: Senior Program Manager, Multi-Disciplinary Teams

Department: Community Education & Strategic Partnerships

Reports to: Associate Director of Community Education & Strategic Partnerships

Location: 3450 Third Street, Building 2

Overall Summary

The Senior Program Manager: Multi-Disciplinary Teams (MDT) is a member of the leadership team of the Community Education and Strategic Partnerships (CESP) Department of Safe & Sound and a significant and critical position in the creation of this Department’s strategic direction, staff development, and work integration. In conjunction with the Associate Director of  CESP and other managers in the Department, the Senior Program Manager will provide leadership and vision to the Department, inform the strategic direction of Safe & Sound, and help guide Safe & Sound’s work to activate public partners to prevent re-victimization and end child abuse. This position directly reports to the Associate Director of CESP and supervises the Manager: Multi-Disciplinary Teams.

PRIMARY RESPONSIBILITIES

Implementing strategically those aspects of the organizational Theory of Change and Strategic Agenda that relate to in-risk populations and the response to child abuse.

Creating, facilitating, and advancing partnerships within San Francisco and outside the county to improve the child abuse response system as well as the approach to family violence in San Francisco.

Coordinating and helping to develop, guide, and execute Safe & Sound’s role in the multi-disciplinary teams related to the Children’s Advocacy Center (CAC), the city’s response to Commercially Sexually Exploited Children, and Child Death Review.

Identifying and implementing necessary approaches to and best practices for the functioning of successful multi-disciplinary teams and other public, private, and nonprofit partnerships dedicated to enhancing a system-wide response to child maltreatment.

Helping to lead the existing MDTs and future, aligned program development, which could include systems improvement and policy work, related to the child abuse response system and activation of government partnerships.

Leadership Responsibilities

Collaboratively responsible for the direction and implementation of Safe & Sound’s work related to the child abuse response system and existing MDTs.

Collaboratively responsible for the health, growth, and direction of Safe & Sound’s public partnerships with a focus on those partners participating in the MDTs.

Collaboratively responsible for Safe & Sound’s work with public and private partners on responding to and preventing family violence in San Francisco.

Facilitation

Facilitates or co-facilitates, depending on the meeting structure and needs of the MDT, key multi-disciplinary meetings, such as the Oversight Committee of the CAC, M.O.V.E. (Monthly Oversight for Victims of Exploitation), and Child Death Review.

Ensures and oversees appropriate preparation for and follow-up on MDT meetings, including dissemination of relevant information and materials, agenda development, presentation creation when needed, and meeting logistics.

Coordination/Engagement

Helps to ensure engagement, collaboration, and alignment of key stakeholders from multi-disciplinary teams through relationship development, collaboration on key priorities, and partner support.

Works to identify and reduce barriers to collaboration among and coordination of full MDTs and individual partners.

Participates actively in the city-wide Mayor’s Human Trafficking Task Force, its Youth Subcommittee, and the CSEC Steering Committee and supports Safe & Sound’s work with the CAC Leadership Committee and Family Violence Council.

Policy and Protocol Development

Leads, with input from the MDT partners, the research and development of policies, protocols, agreements, and procedures necessary to support collaboration and coordination among the partners (i.e., information-sharing agreements) and to enhance the multi-disciplinary response to child abuse and exploitation.

Assists in the development of policies and protocols that support collaboration and coordination between two (or more) MDT partners in order to improve the overall city-wide response to child maltreatment.

Oversees the CAC’s compliance with the accreditation standards of the National Children’s Alliance as well as the re-accreditation process.

Works with members of Safe & Sound’s leadership team on potential policy initiatives related to the child abuse response system and family violence.

Programming

Leads, in collaboration with other members of the Safe & Sound leadership team, the development of projects and programs concerning the MDTs and the response to child maltreatment in San Francisco.

Facilitates or co-facilitates and helps develop and implement case review and coordination processes for CSEC cases.

Collaborates with the CESP community education team to deliver education relevant to identification of and response to CSEC as well as the CAC.

Data and Evaluation

Oversees, in collaboration with the Data and Evaluation Manager and other Safe & Sound staff, the collection, tracking, and reporting of data relating to MDT outcomes and outputs.

Assists the Associate Director of CESP and other Safe & Sound staff in developing and driving toward outputs and outcomes for the MDTs.

Responsible for reporting of data, related to the MDTs, for various internal and external reports.

Development and Budgeting

Works with the Development Department and other staff on development and maintenance of funding efforts related to the MDTs and public partnerships.

Manages and helps develop the Strategic Partnerships budget and the Children’s Advocacy Center Shared budget.

This position is responsible for maintaining cutting-edge knowledge of fields of child abuse response and prevention and must keep abreast of policy changes impacting exploited youth and system response to child abuse. The Senior Program Manager of MDTs must handle a high level of confidential and sensitive information and is expected to maintain confidentiality and discern who and when to consult on various matters.

Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Bachelor’s degree required. Master’s degree in public policy, law, public social welfare or similar strongly preferred.
• 10+ years of experience working in a relevant field required.
• Experience in child abuse, its prevention and/or the commercial sexual exploitation of children or violence prevention arenas strongly preferred
• Familiarity with San Francisco Child Welfare and community-based agencies working to support vulnerable children and youth strongly preferred.
• Project management experience, including demonstrated experience (minimum 2 years) with program planning, policy development and coordination of collaborative projects with various agencies required.
• Proven ability to work collaboratively in a culturally diverse work environment, independently and as part of team.
• Computer skills required: Microsoft Office, familiarity with databases, other presentation and project management platforms a plus
• Ability to work tactfully and effectively with representatives of city agencies, community-based organizations and the community at large.

ESSENTIAL TRAITS

• Creative Problem Solving, Level Headed, Organized, Efficient
• Takes Initiative, Growth-Oriented, Flexible, Comfortable with Ambiguity, Fast Learner
• Dependable, Proactive, Collaborative, Team Player

POSITION SPECIFICATIONS

• Full-time.
• Exempt eligible for agency’s benefits (healthcare, vacation, 403b, etc.)
• Requires passing a criminal background check, providing legal evidence of authorization to work in the U.S. as well as references
• Must have available access to an automobile

PHYSICAL REQUIREMENTS

• Typical Working Conditions: This position works in a variety of settings including standard office and community settings.
• Equipment Used: Computer, copier and fax.
• Essential Physical Tasks: Daily travel throughout San Francisco. Occasional travel throughout Northern California or nationally
• Ability to lift/push/pull up to 20 pounds unassisted on a regular basis required.
• Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

 

Qualified candidates should submit a resume and a detailed cover letter to Frank Landin, Manager of Human Resources at employment[@]safeandsound.org.