Position Title: Senior Accountant
Department: Administration
Location: 1757 Waller Street, San Francisco, CA 94117
Reports to: Financial Controller

OVERALL SUMMARY

The Senior Accountant (SA) will be an integral member of a five-person Administration team that includes the Chief Financial Officer (CFO), Financial Controller (FC), Human Resources Manager (HR Manager), and Accountant. The Senior Accountant will be responsible for performing detailed financial accounting and reporting activities, along with providing support for management accounting activities at Safe & Sound, which sustains complex operations with diverse funding streams, including government grants, private grants and contributions, rental income, and program services fees.

RESPONSIBILITIES

Accounting

• Prepare financial statements and related reports, including balance sheets, income statements, cash flow reports, budgets, and variance analysis, in compliance with internal control procedures and other appropriate US GAAP standards and regulatory requirements.
• Support month-end close procedures in an accurate and timely manner, including, but not limited to:
  • Preparing and recording monthly transactions and recurring journal entries;
  • Recording monthly activity from Development’s Raisers’ Edge feeders;
  • Recording monthly activity from property management reports;
  • Preparing balance sheet account roll-forwards and month-end reconciliations;
  • Account for fixed assets and investments in keeping with policies and guidelines.
  • Recording receivables and cash receipts from government contract invoicing.
  • Provide backup to the FC or Accountant for certain core financial accounting processes.
• Review journal entries prepared by the Accountant.

Funding and Financial Management

• Support government contract invoicing process, along with assisting in the accounting for private grants, liaising with the Program and Development departments whenever necessary.
• Support the Admin team in the annual budgeting and planning processes
• Building Management and Operations
• Ensure appropriate validity of tenant revenue and expenditure transactions in accordance with sublease and tenant agreement terms.
  Work collaboratively with external property management team to identify and resolve variances and questions.

Compliance, Risk, and Controls

• Assist with audit preparation (including the financial statement audit, CCSF audit/self-assessment, and other reviews), tax filings (including the Form 990, Form 1099s, etc), and other compliance reporting requirements.
• May be required to assist with other projects or duties as assigned.

ESSENTIAL QUALIFICATIONS

Required

• Ability and desire to honor the mission and values of Safe & Sound, to interact successfully and collaboratively at all levels of the organization, and to develop positive relationships in a culturally diverse workplace.
• Strong demonstrated knowledge of and ability to research and apply US GAAP and federal, state, and city regulations.
• Strong proficiency with Microsoft Excel (VLOOKUP, HLOOKUP, SUMIF, SUBTOTAL, Pivot Tables), comfortable with technology, and ability and desire to learn new software.
• Meticulous attention to detail.
• Humble, positive attitude, and strong work ethic. No task too small, no assignment too menial.
• Excellent written and verbal communication. Ability and desire to translate complex financial concepts to individuals at all levels including finance and non-finance managers.
• Sound judgment, integrity, and ethics. Ability and desire to handle sensitive information in a confidential manner. Must be able to tailor appropriate information sharing to relevant audience given complexity of work with multiple stakeholders.
• Bias for action and comfortable with ambiguity. Ability to act on limited information when necessary while also seeking supervision when in need of further direction. Fast learner; ability and desire to learn new skills and develop new abilities when requirements shift. Seeks out challenges as professional and personal opportunities to grow, takes unexpected setbacks in stride, and finds the resilience to overcome obstacles.
• Ability to work independently and as a member of various teams.
• Excellent organization skills, ability to successfully manage a large volume of work, meet multiple and often competing deadlines, and respond with flexibility to unanticipated requests.

Preferred

• Accounting system implementation and improvement experience strongly preferred.
• Internal controls implementation and improvement experience strongly preferred.
• Nonprofit accounting and/or auditing experience, particularly with diverse funding streams, strongly preferred.
• Government grant accounting, reporting, and/or auditing experience strongly preferred.
• Payroll processing and/or auditing experience strongly preferred.
  Ability to have a flexible schedule, as extended working hours may be required during month-end and year-end.

POSITION SPECIFICATIONS

Full time.
Exempt.
Position will be fingerprinted and reference-checked.

PHYSICAL REQUIREMENTS

Typical Working Conditions: Standard office environment with occasional travel within Bay Area.
Equipment Used: Computer, phone, fax, copier.
Essential Physical Tasks: Extensive keyboarding, light lifting (lift, push, and pull up to 20 pounds unassisted on a regular basis).

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume, writing sample, and a detailed cover letter to Frank Landin, Manager of Human Resources at employment[@]safeandsound.org.

Department: Children & Family Services
Type: Full-Time
Location: 1757 Waller Street, San Francisco, CA 94117 & school sites (TBD)
Reports to: EPSDT Manager & Clinician

OVERALL SUMMARY

This position is responsible for providing mental health services within our partnership with Good Samaritan Family Resource Center and is funded by Safe & Sound’s Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) Medi-Cal contract. This position requires a flexible work schedule and may require working in the evening or on weekends. Target population will be children in newcomer families and unaccompanied minors recently emigrated to the US.

ESSENTIAL FUNCTIONS

Client Services (Estimated 25 hours/week.)

Provide school-based mental health and family support services, including assessment, psychotherapy, and/or facilitation of groups or workshops, with reimbursable Medi-Cal/EPSDT services as the priority. These school-based services are located primarily at Mission Education Center, as well as other schools and community locations as needed. In addition to individual psychotherapy with children, providing services to this target population necessarily includes family work and frequent collateral contacts with parents, educators, and other caregivers in multiple settings. In addition to meeting with children during the school day, home visiting and meetings with clients in other community settings will also be expected. Outreach to potential clients and their families will be necessary in order to build and maintain caseload. Caseload is expected range from 10-12 child clients. Respond to client crises as needed.

Administrative (Estimated 15 hours/week.)

• Comply with all clinical documentation requirements of Medi-Cal/EPSDT contract.
• Attend monthly Departmental and All Center Staff meetings.
• Attend weekly clinical team meetings.
• Attend separate weekly supervision meetings with manager and clinical supervisor.
• Attend other meetings as requested by EPSDT Manager.

Community Collaborations:

• Consult and collaborate effectively with CBO staff, educators, school leadership and other educational/community partners.
• Provide up to four hours per month of clinical consultation to other providers including Good Samaritan partnership as needed.
• Co-Facilitate monthly consultation group for support group facilitators and Family Advocates from Good Samaritan Family Resource Center.
• Participate in team meetings with staff within community partnerships.
• Work alongside partners in community outreach and family engagement.
• Develop and sustain strong, lasting partnerships with community agencies.
• Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Advanced degree in clinical social work, counseling or psychology required
• License to practice psychotherapy (LCSW, MFT or Psychologist) in California, or be license-eligible required
• Fluency in Spanish, with a demonstrated ability to provide clinical services to monolingual Spanish speakers is required
• Demonstrated experience providing direct client service to target population (including individual psychotherapy and group-based support for children and adolescents; crisis intervention; home visiting; and school-based services) preferred or required.
• Experience working with diverse cultural backgrounds
• Cultural sensitivity and humility in working with children in newcomer families and unaccompanied minors recently emigrated to the US is required
• Demonstrated proficiency with providing mental health services under a San Francisco Medi-Cal contract, including proficiency with the AVATAR billing and record-keeping system (or similar electronic health record systems).
• Demonstrated proficiency with the Child and Adolescent Needs and Strengths Assessment (CANS) (or similar assessment instruments).
• Familiarity with San Francisco EPSDT policies and procedures including certification, charting, and billing.
• Excellent verbal, written, and interpersonal skills. Demonstrated ability to work collaboratively with service providers from other disciplines, especially teachers and other education professionals.
• Knowledge of child development and family dynamics.
• Familiarity with services available in the community.
• Ability to work with diverse staff and client populations.
• Proficiency with all Microsoft Office applications, specifically Word, Excel, Access, and PowerPoint.
• Prior experience with populations served by Safe & Sound.
• Should have access to transportation to quickly attend offsite meetings.
• Must be able to pass a criminal background check.

PREFERRED QUALIFICATIONS

• Experience working in an outcome-focused, comprehensive service delivery model.
• Warm, positive stance as foundation of clinical work.
• Thoughtful, flexible, capable of addressing immediate needs and building rapport with clients while concurrently assessing the acuity of a situation for potential crisis intervention.

POSITION SPECIFICATIONS

• Full-time (40 hours per week).
• Exempt position.
• Most work will be during the school day, with some weekend & holiday hours expected as well.

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Standard office conditions.

Equipment Used:
Phone, computer, copier, fax.

Essential Physical Tasks:
Weekly travel within San Francisco with occasional travel in the Bay Area.
Should be able to do periodic lifting/pushing/pulling up to 25 pounds unassisted.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Frank Landin, Manager of Human Resources at employment@safeandsound.org.

Department: Children & Family Services
Type: One Year Fellowship
Location: 1757 Waller Street, San Francisco
Reports to: Senior Program Manager, Counseling

OVERALL SUMMARY

The Clinical Fellow is a one-year position designed to introduce and further develop an understanding of the effects of trauma on individuals, families, and communities. Our programs are aligned with the 5 Protective Factors comprising; 1) Parental Resilience, 2) Social Connections, 3) Concrete Support in Times of Need, 4) Knowledge of Parenting and Child Development, and 5) Social and Emotional Competence of Children. Specific goals of the counseling department are to reduce risk factors and strengthen protective factors: Parental Resilience and Knowledge of Parenting and Child Development. Clinical fellows will be taught and supported to use a 4 stage model of prevention and recovery: 1) client safety and stabilization, 2) strengthening skills, 3) processing and focus on change, and 4) relapse prevention.

Fellows learn the clinical expertise necessary to effectively diagnose and treat trauma symptoms, particularly complex posttraumatic responses, and addiction/compulsive behaviors. Clinical Fellows will work on a multi-disciplinary team and are responsible for doing intakes, providing therapy, conducting clinical consultations, crisis interventions, and group facilitation. Fellowships are full-time (40 hours/week). Fellows receive an hourly rate as well as medical, dental, and vision benefits.

ESSENTIAL FUNCTIONS

• Maintain a clinical caseload of 12-15 clients, including work with adults, children, couples, parent-child dyads, and families (includes on-sight and off-sight appointments, including working in a school based setting and/or home visits).
• Work with the transgenerational effects of trauma and addiction on the family system through the use of skill based and attachment based therapies.
• Education and practice techniques may include Family Systems based interventions, Attachment theory techniques, Narrative Therapy, Sensorimotor and body focused treatment, Somatic therapy,
• Emotionally Focused Therapy (EFT), Tapping, Mindfulness/Mentalization, Traumatic Memory Processing and use of Dialectical Behavior Therapy (DBT) skills.
• Facilitate and co-facilitate groups for parents, children, and staff which may include a Mentalization Workshop, Stress Management Group, Trauma Recovery group, and others as needed.
• Attend the weekly clinical team meeting and provide feedback and ideas pertaining to the psychotherapy department and clinical trainings.
• Attend weekly Service Delivery Team meeting(s) and provide updates on treatment practices and goals pertaining to specific family members.
• Complete Avatar training to be able to support and document work with children with Medi-Cal/EPSDT Early & Periodic Screening, Diagnosis and Treatment
• Attend Student Success Team (SST) and Individual Education Plan (IEP) meetings as needed to support clients when necessary.
• Complete 26-hour TALK Line training. Cover one 4-hour shift per week, receive incoming calls and follow 4-6 clients weekly, cover 1 diverted overnight shift per month 11pm-8am.
• Complete family and individual intakes, as well as conduct crisis management sessions as needed in Parent Drop-In.
• Participate in weekly individual supervision (1-2 hours)
• Attend outside trainings to further develop clinical practice
• Attend and participate in monthly Friday Department meetings and All Center Staff Meetings.
• May be required to assist with other projects or duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Post graduate MSW, MFT, or PhD/PsyD Registered Intern
• Minimum of 3 years offering direct clinical services (including practicums and internships) to adults, children, and families
• Experience with assessments and clinical formulation
• Previous trauma-informed education/training preferred
• Group facilitation experience preferred
• Knowledge of the effects of child abuse, child development, effective parenting practices, and family dynamics required
• Proficient in Spanish strongly required
• Ability to work with diverse staff and client populations
• Ability to record and maintain time sensitive clinical records
• Ability to work independently as well as part of a team
• Excellent written and verbal communication skills

POSITION SPECIFICATIONS

• Exempt
• Position is eligible for agency-sponsored benefits (health insurance, paid holidays, vacation, sick, floating holidays)
• Position will be fingerprinted and reference-checked

PHYSICAL REQUIREMENTS

• Typical Working Conditions: Standard office
• Equipment Used: Computer, phone, fax, copier
• Essential Physical Tasks: Occasional travel within the Bay Area, including to 3450 3rd St
• Light lifting

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume, a detailed cover letter and three professional references to Frank Landin, Manager of Human Resources at employment[@]safeandsound.org.

Position Title: Bilingual Operations & Program Support Assistant
Department: Centralized Operations Team
Reports to: Operations Lead

OVERALL SUMMARY

The Operations & Program Support Assistant is responsible for greeting clients, coordinating with staff and interns to meet client needs, monitoring the reception area, answering and routing agency telephone calls, assisting staff and interns with checking-in and checking-out client files, data entry into the Effort to Outcomes (ETO) client management system, providing basic support to ETO users, providing Playroom childcare support, scheduling and providing administrative support to the TALK Line Family Support Center. This position provides administrative support to the programs of Safe and Sound as needed. The

Operations & Program Support Assistant will also on an as needed basis work at our facility located at 3450 3rd St in the Bayview neighborhood of San Francisco.

PRIMARY RESPONSIBILITIES

Administration

• Answer phone calls and route calls to appropriate staff.
• Answer the doorbell and greet families arriving for appointments and drop-in services.
• Produce correspondences such as letters, memos and flyers as requested.
• Provide administrative support to all program departments.
• Create client files according to program specifications, assist with annual file purge, and other file maintenance as needed.
• Provide access to client files according to the Prevention Center’s confidentiality & security procedures.
• Provide support to ETO users.
• ETO Data entry.
• Provide access to tech cabinet supplies.
• Create and edit Center forms in accordance with the client collateral Style Guide.
• Stocking and organizing staff/client forms and building supplies.
• Assist staff and volunteers with operational items (operating phones, operating copiers, where to find particular info or supplies, etc) as needed.
• Counseling room scheduling and other administrative support as needed.

Family Support Center

• Working either the morning or the evening shift assist with the opening and closing of the building at the beginning and/or end of business hours.
• Assist with organization and maintenance of the Waiting/Parent Drop-In Room and general organization of common areas.
• Assess problematic situations at reception and contact staff for assistance as necessary.
• Maintain current supplies of flyers and other informational material; update flyers and resources as needed.
• Update TALK Line Family Support Center bulletin boards.
• Updating TALK Line Board and Volunteer Binder.
• Create and send out monthly client email blast.
• Update client resource binder.
• Provide information and referrals to clients as requested.
• Work under the direction of the Playroom supervisor on an at-need basis to care for children ranging in ages 0-16 years; utilizing non-directive play, art media, and dramatic play to support the children’s social and emotional development.
• Work with children individually and in groups.
• Participate in creating an environment where parents are assisted to create and experience shared positive emotions with each of their children.
• Work with program staff to maintain a clean and safe environment.
• Undertake other duties as assigned

ESSENTIAL QUALIFICATIONS

• Ability to work with diverse and high-risk populations.
• 1-2 years experience performing data entry with a high level of accuracy.
• Ability to work in a fast pace and high-pressure environment
• High proficiency in Spanish and/or Cantonese required, fully bilingual strongly preferred.
• Demonstrated experience working with children.
• Ability to work with a diverse ethnic and cultural staff and client population.
• Able to assess and manage crisis situations.
• Exceptional customer service skills.
• Ability to multi-task and handle multiple projects.
• Punctual, reliable, and highly organized.
• Flexibility to handle changing priorities and multiple transitions between work stations.
• Patient and approachable.
• Proficient in with Microsoft Word, Excel and internet search.  General computer literacy and ease to learn new database systems.
• Ability to pass fingerprint screen to work with children.
• Must show legal evidence of authorization to work in the United States.

POSITION SPECIFICATIONS

• 40 hours per week
• Hours depend upon specific need and may change; full-time positions may be Monday through Friday, with shifts between the hours of 9:00 a.m. – 8:30 p.m. as assigned by your manager.
• Non-Exempt (i.e. hourly paid)
• Based at 1757 Waller St (but may very occasionally provide cover at 3450 3rd St).

PHYSICAL REQUIREMENTS

• Heavy keyboard work
• Combination of typical office work and work with children (playroom and outdoors).
• Essential Physical Tasks: 
  • Light lifting required; including lifting of children up to 50 pounds
  • Changing of diapers
  • Cleaning
  • Keyboarding
  • Answer phones
  • Travel within the neighborhood and occasionally to our Bayview site (3450 3rd St.)

EQUIPMENT USED: Computer, phone, fax, copier.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Frank Landin, Manager of Human Resources at employment[@]safeandsound.org.

Department: Children & Family Services
Schedule: 6-week sessions, 2-hours per session
Location: Various
Reports to: Kids’ Turn Program Manager

Every year more than a million children suffer the breakdown of their families when their parents separate or divorce. The Kids’ Turn Workshops help children understand and cope with the loss, anger, and fear that often accompany separation or divorce. And, helps parents to support their children during this crisis in their lives, to minimize any harm experienced by the children. The Kids’ Turn Workshops are dedicated to enhancing the lives of these children through improved communication and the knowledge they are not alone.

REQUIREMENTS

for LEADING A PARENT GROUP:

• Teaching credential and/or counseling credential and/or MA degree in related
  field (education, social work, psychology etc.).
• Experience working with parents/families.
• Experience working with diverse communities preferred.
• Federal and California fingerprint clearance required.

for LEADING A CHILDREN’S GROUP:

• Undergraduate degree in related field preferred (education, social work, psychology etc.).
• Experience working with children/families.
• Experience working with diverse communities preferred.
• Federal and California fingerprint clearance required.

RESPONSIBILITIES

1. Teach educational curriculum developed by Kids’ Turn to a group of either parents or children in a workshop consisting of six 1.5 hour classes.
2. Attend a half-hour debriefing following each of the six workshop sessions.
3. Notify the Workshop Coordinator as soon as possible of the need to make mandatory reports of suspected child abuse. Follow through on reports as directed by the Coordinator.

AVAILABILITY

Workshops are held on weekday evenings and Saturdays. You would be able to pick up six-week workshop contracts as fits your schedule. Workshops are held in San Francisco, Alameda, San Mateo, and Marin counties.

COMPENSATION

We offer $500 per 6-week workshop session.

This is a contract position. The ability to operate standard office equipment and lift up to 50 pounds, as well as mobility within a community facility, is necessary. Kids’ Turn is an equal opportunity employer providing reasonable accommodation to otherwise-qualified candidates.

Please email your resume and cover letter to christine.juang[@]safeandsound.org
Call (415) 668-0494 if you have questions.

Department: Centralized Operations Team
Type: Full-Time
Location: 1757 Waller Street, San Francisco, CA 94117
Reports to: Associate Director of Operations

OVERALL SUMMARY

This full time exempt position responsible for creating and maintaining the performance management system for Safe & Sound. This position is responsible for overseeing data entry and reporting functions and duties and works extensively with Safe & Sound’s ETO data system in collaboration staff across the organization in implementing the system and developing new processes to support it.

ESSENTIAL FUNCTIONS 

Data Management

• Oversee and update processes and protocols for data entry into Safe & Sound’s ETO system to ensure that services are captured accurately and completely.
• Ensure data collection processes and forms align with ETO system.
• Develop processes and procedures to monitor and ensure data integrity.
• Develop and conduct training in all aspects of data entry to staff.
• Provide support and advanced troubleshooting to all users of the ETO system.

Performance Reporting

• Prepare and monitor periodic reports and data uploads to Safe & Sound’s funders.
• Create internal reports for staff, supervisors, and directors to monitor program performance.
• Provide program performance data to development as needed for grant applications and status reports.
• Support supervisors in identifying key performance indicators, and provide supervisors with regular reports tailored to the needs of each program.
• Develop and conduct trainings on reporting functions in ETO to all staff and supervisors.
• Liaise with external reporting consultants as necessary to create and maintain advanced reports.

System Development

• Create and maintain a System Development Plan.
• Collaborate with Department and Program Directors as well as staff to explore potential system development projects to maximize utilization and benefit of the ETO system.
• Identify system improvements & manage process changes as needed.
• Build and secure new assessments in the ETO system.

System Security

• Act as Enterprise Manager for the ETO system.
• Add new user accounts and assigns ETO user security rights according to Safe & Sound’s role-based access policy.
• Train existing and new staff, interns and partners on proper use of the ETO system.
• Coordinate data entry workflow in conjunction with the operations team and Associate Directors.
• Act as primary custodian of electronic client record by ensuring data and notes are entered appropriately and merging duplicate client records where they exist.
• Propose and deploy security improvements as requested.
• Liaison with ETO technical support to troubleshoot the system.

Strategy & Evaluation

• Support creation and ongoing revision of the organization’s Theory of Change and outcome ladders.
• Plan and conduct analyses of program and organization performance data to identify insights that support ongoing learning and improvement.

Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

• Advanced knowledge of ETO Enterprise Edition software or comparable data system.
• Basic knowledge of HTML and web design.
• 2+ years of data management experience.
• Demonstrated understanding of HIPPAA security rules.
• Knowledge of performance management and evaluation techniques.
• Advanced skills in Microsoft Excel, Access, and PowerPoint (Office 2003 & 2010).
• Knowledge of SQL and Macros a plus.
• Advanced Adobe Acrobat skills a plus.
• Excellent verbal, written, and interpersonal skills.
• Must be able to communicate well at all levels of the organization.
• Excellent organizational skills and the ability to multitask and juggle multiple priorities.  
• Meticulous attention to detail.
• Requires passing a criminal background check, providing legal evidence of authorization to work in the US as well as references.

POSITION SPECIFICATIONS

• Full time
• Exempt

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Standard office with some attendance and assistance at events or off-site meetings.

Equipment Used:
Computer, fax, printer, phone, scanner.

Essential Physical Tasks:

• Minimal travel requirements
• Physical Requirements: ability to perform routine office duties involving repetitive work at the keyboard. Ability to lift to 30 lbs.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Frank Landin, Manager of Human Resources at employment@safeandsound.org.