Safe & Sound is Here For You

Our doors are open to parents from 9:00 AM–2:00 PM, and to families from 10:00 AM–2:00 PM Monday–Thursday. You don’t need a reason to stop by.

Here is what it is like inside

Drop In

Take a break, use wifi, drink coffee.

Meet with a care manager

Figure out what types of support your family needs.

Connect

Enroll in programs & build connections with other families.

Take a minute

Reassess your needs & continue to build a strong family.

Here’s an overview of the services at the
Safe & Sound Family Support Center

Parenting Classes

Parenting doesn’t come with a handbook and too often we rely on our experience of being parented as a guide. Safe & Sound offers parenting classes on healthy parenting behaviors, child development, and discipline. These classes are held at various times throughout the year.

Child Safety Classes

Child abuse is preventable. In an effort to help end abuse and protect our children, we offer lessons to children about safety and how to protect themselves.

Events for Families

Each season Safe & Sound hosts a variety of events for families. From Ice Skating in winter and celebrating mother’s and father’s days in Spring to face painting in summer and preparing to go back to school in Autumn, our events are always fun for the whole family.

View Events

Groups & Workshops

Safe & Sound offers groups and workshops on parenting and topics relating to family well-being. Support groups and workshops are held Monday – Thursday. Free childcare is available in the Playroom for all groups held at 1757 Waller Street.

Learn More

Care Management

Care managers support parents with tasks, such as applications, referrals, and making phone calls to other agencies/services on an as needed basis. Ongoing short-term (12 sessions) care management support may be available depending on capacity and may also include home visits and accompaniment to appointments.

TALK Line: parental support line

The TALK Line offers compassionate support over the phone to parents / caregivers of children under the age of 18 in the Bay Area. The TALK Line operates round-the-clock, 24/7, 365 days a year and is staffed by trained volunteers who provide support through the numerous challenges found in life and parenting.​

Call the TALK Line: (415) 441-KIDS (5437)

Focused Support

For families in need of more structure and comprehensive support, we offer integrated Family Services (IFS).

This service is designed to surround families with support as they work to strengthen their protective factors. When families have strong protective factors they are able to practice positive parenting skills, address family needs, and life challenges. Once enrolled in IFS, parents collaborate with a Care Coordinator to work toward family goals.

Sample Goals

  • Developing positive relationships
  • Improving communication within the family
  • Identifying and reducing daily stress
  • Addressing concerns about money, food, and housing
  • Implementing routines and positive discipline strategies
  • Self-care

Currently this service is offered free to qualified families who live in San Francisco and have a child under age 12.


For families facing violence in the home or community, we offer support services to reduce its impact on children.

Through this service, SafeStart, families receive case management services, engage in parenting or parent-child groups that strengthen the parent-child bond, and learn about the impact of violence on young children.

This service is offered free to families with a child 6 and younger, and available in English, Spanish, and Cantonese.

SafeStart is a collaboration of Safe & Sound, APA Family Support Services, Instituto Familiar de la Raza, and YMCA Urban Services.