Be part of a community that takes action to protect children by volunteering with us. We have volunteer opportunities to suit a variety of schedules, skills, and interests — from serving meals to our families to answering calls for our 24-hour parent helpline.


All of our individual volunteer opportunities require a volunteer application, interviews, training, and ongoing commitments ranging from six weeks to a year.


Whether you’re volunteering with your workplace, church, school, or other community group, there are several group volunteer opportunities that are suitable for teams of 5 – 25 volunteers.

Individual Volunteer Opportunities

We’re currently recruiting for the following volunteer positions. Those interested should click the “sign up” button and submit an interest form or contact our Volunteer & Community Engagement Manager,
Tommy Thach  |  volunteer[@]safeandsound.org or (415) 213-7416

talk line telephone counselor

Time Commitment: 1 year, 4 hours / week
Training Required: 3 weeks
Location: Safe & Sound (1757 Waller Street / Haight)

The TALK Line, a 24 / 7 parental support line, is staffed primarily by volunteers.  The TALK Line, short for Telephone Aid in Living with Kids, handles about 10,000 calls per year, offering round-the-clock telephone counseling to anyone seeking support on topics related to caring for children. As a TALK Line Telephone Counselor, you will be part of a supportive network that parents can reach out to in times of need and lean on to cope with stress.

Volunteer Responsibilities

  • Serve as a compassionate, non-judgmental listener for parents and caregivers in distress
  • Make weekly, outgoing calls to a caseload of 1 – 5 assigned clients desiring ongoing support
  • Attend a weekly, one-on-one, meeting with a supervisor to debrief calls

TALK Line volunteer shifts are available 7 days per week between 8am and 11pm. Volunteers must complete an initial 30+ hours of training over the course of about 3 weeks – 4 weeknights and 2 full Saturdays of classroom instruction; followed by 5 – 10 hours of hands-on training, listening and responding to live calls with supervision.

Once trained, volunteers are expected to spend 4 – 5 hours per week handling calls at the Safe & Sound main office in Haight-Ashbury for a minimum of 1 full year.

Volunteers must be at least 18 years of age to participate and pass a criminal background check.

Children's playroom caregiver

Time Commitment: 6 consecutive months, 3 hours / week, Mon-Thurs daytime hours preferred
Training Required: 4 hours / 1 evening
Location: Safe & Sound, main office in Haight-Ashbury

The Children’s Playroom provides therapeutic childcare for children while their parents meet with counselors, attend workshops, or utilize other services offered by Safe & Sound Family Support Center. As a Playroom Caregiver, you’ll help parents with young children receive the supportive services they need and help children build valuable social and emotional skills.

Volunteer Responsibilities

  • Supervise playtime, read stories, lead crafts, and serve snack for children up to age 12 – primarily babies, toddlers, and preschoolers – while their parents are utilizing services at the Safe & Sound Family Support Center
  • Sort donations — toys, children’s clothing, baby furniture, etc. — and display them in a donation area for parents to take
  • Complete 30-minute check-in phone call with Playroom staff once per month

Playroom volunteer shifts are available Monday – Thursday, 9:30am – 12pm and 12pm – 2:30pm. Volunteers must attend an initial 4-hour training on a weekday evening, pass a criminal background check, and pass a TB test.

Once trained, volunteers are expected to spend 2.5 hours per week volunteering for a minimum of 6 consecutive months.

Volunteers must be at least 16 years of age to participate.

workshop assistant: safe & Sound Kids' turn

Time Commitment: 6 weeks, 2.5 hours / week
Training Required: One-on-one Orientation
Location: Various locations in San Francisco, San Mateo, San Rafael, Oakland, and Pleasanton

Kids’ Turn is a 6-week workshop series for families going through parental separation and divorce offered in 5 cities throughout the Bay Area – San Francisco, San Mateo, Oakland, San Rafael, and Pleasanton. As a Kids’ Turn Volunteer, you will help give children the critical support needed to navigate a challenging and emotional process.

Volunteer Responsibilities

  • Arrive at each workshop session early to assist facilitators with setup and review the day’s lesson
  • Keep youth participants engaged by distributing learning materials, reinforcing instructions, modeling active participation, and answering questions
  • Attend a debrief meeting with all staff and volunteers after each workshop session to discuss participants’ progress and give and receive feedback

Volunteers commit to the full life-cycle of a single 6-week workshop series – once a week for 2.5 hours per week, typically 6 Saturday mornings in a row. All volunteers must be at least 16 years of age to participate and pass a criminal background check. Workshops dates are available in all 5 cities 1 – 4 times per year.

Group Volunteer Opportunities

Whether you’re volunteering with your workplace, church, school, or other community group, there are several done-in-a-day projects to choose from that are suitable for teams of 5 – 25 volunteers.

We have the following group opportunities currently available.

Community Dinners

Schedule: Every Tuesday, 3:30-6:30 p.m
Group Size: 3-6
Location: Safe & Sound (1757 Waller Street / Haight)

Purchase, prepare and serve dinner to 30+ parents and children. This is an interactive opportunity and volunteers can dine with our families.  

Current openings for groups to sign up (April – July): April 17, May 1, May 22, June 5, June 26, July 3, July 10, July 17, July 24, July 31

Workshop Meals

Schedule: Varied Weeknights
Group Size: 3-6
Location: Safe & Sound (1757 Waller Street / Haight)

Purchase and prepare meals for family workshop participants. Volunteers do not serve the meals or dine with families – purchase, preparation and setup only.

Care Package Assembly

Schedule: Flexible
Group Size: 10-15
Location: Flexible

Purchase supplies and assemble care packages filled with hygiene products, non-perishable food items, and other essentials to be distributed to families in need.

Family Event Support

Schedule: Varied
Group Size: 10-15
Location: Safe & Sound (1757 Waller Street / Haight)

Purchase supplies, assemble gifts, and support event-day logistics for events like our Mother’s Day Brunch and Back-to-School Backpack Giveaway.

Facilities Maintenance

Schedule: Flexible
Group Size: 10-15
Location: Safe & Sound or Safe & Sound Bayview

Provide general maintenance to our buildings – deep cleaning, painting, assembling furniture, basic landscaping, etc.

Mass Mailing Help

Schedule: Varied
Group Size: 15-25
Location: Safe & Sound or Safe & Sound Bayview

Fold letters, stuff, label, stamp and seal envelopes to prepare for mailings to our 3,000+ supporters.

Holiday Toy Drive

Schedule: November & December
Group Size: 50+
Location: Flexible

Collect brand new toys, books, and clothing for parents to select for their children at our Holiday Toy Store.

Holiday Toy Store

Schedule: Full Friday & Saturday in December
Group Size: 50+
Location: Safe & Sound (1757 Waller Street / Upper Haight)

Help 200+ parents select brand new toys, books, and clothing to give to their children as gifts for the holidays. Volunteers serve as personal shoppers, keep the storeroom stocked and styled, pass out gift wrap materials, and care for children while their parents shop.

Are you interested in volunteering with your workplace? Take a look at our corporate engagement opportunities and spread the word to your colleagues.