Time Commitment: 1 full year (52 weeks), 5 hours per week
Training Required: 38 hours, 6-part series over 3 weeks
Location: Remote

The TALK (Telephone Aid in Living with Kids) Line is a 24-hour, volunteer-run, parent & caregiver support warmline responding to over 10,000 calls per year. We provide early interventions, support, and community-based referrals to parents and caregivers experiencing stress. Volunteers respond to incoming calls and also provide regular follow-up calls to parents and caregivers with heightened needs. Parenting is a difficult job, and as a TALK Line Phone Operator, you will be part of a supportive network that parents and caregivers can rely on in times of need. This is a remote position and can be done from home as long as you have a quiet, confidential space and secure internet access. Our TALK Line volunteers find personal fulfillment and deep connection and gain valuable skills through their experience. Apply Today!

Volunteer Responsibilities & Requirements:

•  Volunteers must complete an initial 38-hour virtual training
•  Work (at least) one 4-hour shift on the line per week for a minimum of 1 full year (52 weeks / 208 hours). Open shifts are Monday-Friday between 8am-5pm
•  Make weekly, outgoing calls to assigned parent-clients desiring ongoing support
•  Attend a weekly, one-on-one, meeting with a supervisor
•  Must be at least 18 years of age to participate and pass a criminal background check.
•  For those wishing to stay on as active volunteers after the initial year, we ask that you hold at least one shift per month.

Training Topics Include

•  Trauma informed & healing centered care
•  Harm Reduction
•  Crisis Intervention & De-Escalation
•  Five Protective Factors Framework for Strengthening Families
•  Intentional & Anti-Oppressive Peer Support
•  And more

To Learn More & Apply: contact our Volunteer & Community Engagement Manager volunteer@safeandsound.org and put “TALK Line Volunteer” in the subject line of your email.

Time Commitment: 6 consecutive months, 3 hours / week, Mon-Thurs daytime hours preferred
Training Required: 2 evening nights, 8 hours total
Location: Safe & Sound, main office in Haight-Ashbury

The Children’s Playroom provides therapeutic childcare for children while their parents meet with counselors, attend workshops, or utilize other services offered by Safe & Sound Family Support Center. As a Playroom Caregiver, you’ll help parents with young children receive the supportive services they need and help children build valuable social and emotional skills.

Volunteer Responsibilities

• Supervise playtime, read stories, lead crafts, and serve snack for children up to age 12 – primarily babies, toddlers, and preschoolers – while their parents are utilizing services at the Safe & Sound Family Support Center

Playroom volunteer shifts are available Monday & Thursday:  9:45am – 12:30pm (2/5 hours), 12pm – 2:30pm (2.5 hours), Tuesday: 1:45pm-5:15pm (3.5 hours), 5:45pm – 8pm (2.25 hours), Wednesday: 1:45pm – 5:15pm (3.5 hours).

Volunteers must attend an initial 8-hour training on 2 weekday evenings, provide COVID Vaccination proof or a weekly negative COVID Test result, pass a criminal background check, and pass a TB test.

Once trained, volunteers are expected to spend 2.5 – 3 hours per week volunteering for a minimum of 6 consecutive months.

Volunteers must be at least 16 years of age to participate.

Schedule: Every Monday, 3:30 – 6:30pm
Group Size: 1-5
Location: Safe & Sound (1757 Waller Street / Haight)

Purchase, prepare and serve dinner to 40+ parents and children. This is a hybrid dinner of dine in and take out. Due to COVID, we are restricting having a full capacity of dining in. Half will be dining in while half will take the food home to eat. 

For available dates, contact our Volunteer & Community Engagement Manager at volunteer@safeandsound.org or (415) 213-7416

Schedule: Varied Weeknights
Location: Safe & Sound (1757 Waller Street / Haight)

Volunteer Responsibilities

• Purchase and prepare meals for family workshop participants
• Prepare food and set up before workshop starts
• Volunteers do not serve the meals or dine with families