Join Our Team

Safe & Sound has a team of passionate people working to create a community that’s safe for every child. If you are interested in working with the best people we know to do the most important work we know of, consider applying for a position with us.


Current Openings

Parent & Child Education Manager

Position Title: Parent & Child Education Manager

Department: Children & Family Services
Type: Full time
Location:  1757 Waller Street, San Francisco, CA 94117
Reports to: 
Senior Program Manager – Parent Child Education

OVERALL SUMMARY

Parent & Child education programming at Safe & Sound requires a significant amount of parent and staff support, logistics coordination, strong communication with the community we serve, and creative thinking for curriculum development.  The Parent & Child Education Manager supports program goals by managing essential operational systems, coordinating communication efforts, and executing curriculum development and scaling projects.

ESSENTIAL FUNCTIONS

PROGRAM LEADERSHIP AND SUPERVISION

  • Stay informed about current issues regarding parenting, child development and how best to support children’s social and emotional competence.
  • Present ideas and develop programs for new or expanded services needed by families to support their knowledge of parenting, child development, and the social and emotional competence of children.
  • Supervise the Parent Educator, providing general support for caseload and accountability for their overall professional development.

PROGRAM SUPPORT

  • Facilitate workshop evaluation and the collection of data
  • Oversee and maintain Parent & Child Education operational systems such as the workshop registration system for all parent groups
  • Provide general support to the Parent & Child Education team and programming, such as covering the Playroom floor as needed and on-site logistical support for parenting groups
  • Oversee the weekly Tuesday Night Family Dinner group, including orienting volunteer groups, supporting the food and room preparation, welcome and support participating families, and breakdown and cleanup
  • Coordinate the scheduling and logistical needs of all parent and child workshops
  • Provide project leadership for the annual Holiday Toy Store

COMMUNICATIONS

  • Partner with the Children & Family Services (CFS) leadership team to coordinate and execute the development of a comprehensive outreach plan for CFS programs
  • Conduct regular outreach efforts in the community for CFS services, targeting diverse communities in San Francisco
  • Collaborate with the CFS leadership team to manage all CFS community communication devices including the website, e-newsletters, and workshop flyers

PROGRAM DEVELOPMENT

  • Develop training and orientation modules for new workshop facilitators
  • In partnership with the Senior Program Manager of Parent & Child Education, execute curriculum development projects.

KIDS TURN

  • Manage workshop facilitators and volunteers, distributing assignments, and providing support as needed.
  • Oversee parent registration process, including software upkeep and assigning parents to working groups.
  • Support parents through the registration process by answering inquiries, guiding parents through the website as needed, and addressing concerns that may come up.
  • Oversee the hiring, onboarding, and training process for all new workshop leaders.
  • For San Francisco workshops only: follow up with parents’ post-workshop to assess for more services and referrals to Safe & Sound services.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Minimum Requirements: Bachelor’s Degree in Child Development, Psychology, Education, Social work, or a related field
  • 3-5 years of experience in the field of education, social work, or nonprofit management
  • Proficiency in Spanish and/or Chinese (Mandarin)
  • Strong organizational and communication skills
  • High standard of integrity and ability to conduct activities with full transparency
  • Demonstrated leadership and coordination skills
  • Experience working with families in crisis situations
  • Ability to work independently and as a member of a team
  • Ability to multitask in an organized manner
  • Ability to form positive relationships with clients and colleagues
  • A problem solving approach to challenges
  • Criminal Background clearance is required

PREFERRED QUALIFICATIONS

  • 1-2 years of experience supervising individuals or a team
  • Prior experience with children and families
  • Prior program administrative experience
  • Experience facilitating groups or workshops for parents and families

POSITION SPECIFICATIONS

  • Full time (40 hours per week)
  • Exempt
  • Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

  •   Typical Working Conditions
    • Heavy keyboard work; answering phones
  • Equipment Used
    • Computer, phone, fax, copier.
  • Essential Physical Tasks
    • Light lifting required; Must be able to lift, push, pull up to 25 pounds unassisted.
    • Travel within the neighborhood and within San Francisco.

The base salary for this position is $68,700.08 annually. This position is eligible for the language premium and agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

**During Shelter-In-Place orders for the city and county of San Francisco, most of the work may be done remotely.  There may be times that would require coming into the office and all safety protocols will be in place if that is the case (wearing masks, social distancing, cleaning protocols, etc.).  Meetings will be attended via Zoom unless otherwise specified.

Senior Program Manager of Operations

POSITION TITLE: Senior Program Manager of Operations

DEPARTMENT: Central Operations Department

REPORTS TO: Chief Finance & Operations Officer

LOCATION: 1757 Waller St., San Francisco, CA 94117 & 3450 3rd St., San Francisco, CA 94124

OVERALL SUMMARY

The Senior Program Manager of Operations is a key member of Safe & Sound who oversees the human and technology systems that support outcomes and long-term goals across the organization.  This position also provides strategic management of the Safe & Sound operational infrastructure and programmatic support functions at both of Safe & Sound’s locations (in the Haight Ashbury and Bayview neighborhoods), including office systems, facilities, IT, safety & security systems, vendor management, tenant relations, and general program support.

This position will report to the Chief Finance & Operations Officer (CFOO), directly supervise a team of Operations Coordinators, and be responsible for approximately six staff in total, as well as contractors.

ESSENTIAL FUNCTIONS

Leadership and Administration

  • Develops and implements annual and future infrastructure plan(s) and budget(s) in collaboration with CFOO. Operations budget is approximately $1 million annually, accounting for 12% of the total organizational budget.
  • Responsible for supporting program and operations of both Safe & Sound sites and providing connection and integration across the organization’s locations and strategy areas along with CFOO and program leaders.
  • Responsible for joint leadership of Safe & Sound’s Operations teams, including staff culture, performance management, and outcomes in collaboration with Leadership Team.
  • Responsible to Safe & Sound’s clients, including individuals, families, communities, and partners.
  • Foster positive organizational culture that aligns with mission and values including diversity, equity, and inclusion, along with our foundational commitment to trauma-informed principles and practices.
  • Accountable for ensuring organizational infrastructure systems are efficient and effective. Develops and implements annual and future facilities and IT plan(s), budget(s), and operational metrics.
  • Recruit, train, and supervise staff teams.
  • Provide monthly department reports on all activities for Board, other directors, community partners, funders, and others as requested.
  • Handles high level of confidential and sensitive information.

Contract Management

  • Collaborate with the Leadership Team to manage Safe & Sound’s government contracts to ensure compliance and successful completion of contract goals.
  • Collaborate with the Leadership Team to develop and monitor programmatic work plans across all program areas.

Office and Administrative Systems

  • Assess and address workforce office equipment needs, including overseeing the repair, maintenance and purchase of office equipment
  • Maintain inventories of Safe & Sound office equipment, telephone equipment, and computer network equipment for fixed asset tracking.
  • Oversee the maintenance of documentation for the facility, computer network &s email system, telephone system, and security & safety procedures/protocols.
  • Oversee the provision of basic user support and training to users of Safe & Sound’s computer network, telephone system, Google Apps system, and office equipment.
  • Supervise staff responsible for facility and operational management during all hours of operation.

Facilities

  • Oversee building maintenance and repair, working with appropriate vendors, partners/tenants and support staff.
  • Responsible for all aspects of facility upgrade projects.
  • Oversee onsite and offsite storage of records and program supplies.
  • Maintain facility documentation including building permit history and maintenance schedules.
  • Attend Board Facility Committee Meetings.
  • Key contributor in workstation and company-wide space planning.

Computer Network, Telephone, and Email Systems

  • Supervise and coordinate the following with the IT contractors:
    • Creation of computer network user accounts and assignment of security rights in accordance with Safe & Sound’s role based access policy.
    • Installation of computer software and hardware.
    • Completion of onsite and offsite server backups.
    • Troubleshooting workstation, server, and computer network issues.
    • Manage computer network, email system, and website upgrade projects.
  • Acts as Safe & Sound’s Google Applications Administrator which includes maintaining user accounts, email distribution lists, and creation of center-wide shared calendars.
  • Update and maintain Safe & Sound’s short term and long term IT plans with assistance from IT consultants.
  • Supervise and coordinate the following with the PBX and Avaya telephone system contractors:
    • Creation and assignment of voicemails, call & voicemail forwarding, direct dial numbers, distribution groups, and paging groups.
    • Installation of software and hardware.
    • Programming changes to the Automated Call Distribution system.
    • Troubleshooting system failures.
    • Testing emergency back-up equipment and procedures.
    • Manage telephone system upgrade projects.

Security & Safety Systems

  • Train staff on Safe & Sound’s Emergency Response Plan and update plan annually including needed drills.
  • Maintain HIPAA compliance.
  • Oversee the maintenance of building security systems including distribution of facility access keys/codes, cameras and monitors, fire life safety systems, and upkeep of facility lockboxes.
  • Identify and address Safe & Sound’s security and safety concerns.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Progressive Operations experience in the following areas: office management, supervising contractors and administrative staff.
  • Ability to prioritize and manage multiple projects successfully autonomously and with teams, with minimal supervision.
  • Ability to thoughtfully develop/implement short-, medium-, and long- range plans with an eye for detail and follow up/through.
  • Ability to effectively problem-solve and address ground-level challenges while maintaining alignment with overall organizational goals.
  • Ability to work tactfully and effectively with representatives of city agencies, community-based organizations, and the community at large.
  • Ability to work with diverse staff and client populations as well as with two locations with related but distinct cultures, partners and needs.
  • Excellent judgment and emotional intelligence, including a track record of employing emotional fortitude, awareness, and skill to navigate, with calmness and confidence, complex and difficult relationships and interactions between staff.
  • Interpersonal ability to build trust and goodwill with staff across the organization.
  • Solid written and verbal communication skills with an ability to listen and observe, to convey expectations clearly, to maintain an accurate and constant flow of information, and to handle sensitive information in an appropriate manner.
  • Proficiency with all Microsoft Office applications, specifically Word, Excel, and PowerPoint.

POSITION SPECIFICATIONS

  • Full-Time
  • Exempt
  • Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

  • Typical Working Conditions:
    • Standard office conditions with some work in the basement for storage management purposes.
  • Equipment Used:
    • Computer, phone, fax, copier.
  • Essential Physical Tasks:
    • Occasional travel within the Bay Area, particularly between the two locations.
    • Occasional light lifting required.

The base salary for this position is $78,200.16 annually and is eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

Community Resource and Engagement Care Manager

Position Title: Community Resource and Engagement Care Manager

Department: Center for Youth Wellness
Type: Full time
Location:  3450 3rd Street, Building 2, San Francisco, CA 94124
Reports to: 
Senior Program Manager – Community Resources and Engagement

OVERALL SUMMARY

This position is responsible for providing Short-term Case Management (STCM), which may include Information & Referral Services, Service Connection, Case Coordination, and other Supportive Family Services depending on each family’s particular circumstances and needs.  This position is full-time and requires a degree of flexibility in work hours due to the unpredictable schedules of families engaging in STCM services. This position reports to the Senior Program Manager – Community Resource and Engagement.

Case Management 

  • Identify parents/caregivers through relationships forged with Bayview Hunters Point Community Based Organizations that either do not offer, or have limited capacity to offer, trauma-informed care .
  • Administer a Pre/post assessment tool to identify familial stressors, barriers, and strengths.
  • Work with ten (10) families at a time, with a minimum of 30 families served, to provide trauma informed short term care management for up to three months per family.
  • Support families at times convenient to them including evenings and weekends. This may include home visits and appointments out in the community.
  • Work in collaboration with each family to develop Family Action Plans.
  • Collect data, assess progress, refine goals and routinely follow up with each family.
  • Maintain regular contact and communication with the Senior Program Manager- Community Resource and Engagement.
  • Collaborate with Clinical Care Coordinators and service providers from Community Based Organizations to provide care management, information and to make referrals, in keeping with agreed-upon service plans.

Service Connection

  • Provide hands-on support in connecting up to 45 participants to resources they identify as a need.
  • Work closely with participants and referral sources to ensure linkages are made.
  • Families needing more case management will be referred to other community providers including other departments within Safe & Sound.

General Program Operations

  • Keeps records of all services provided in compliance with legal, agency, and funding requirements.
  • Participate in outreach activities as well as provider and community meetings to increase referrals and community awareness of the program.
  • Attend all other staff meetings and trainings as directed by the supervisor.
  • Assist and participate in collecting and reporting data needed to track families’ progress toward outcomes.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • At least three (3) or more years of relevant experience preferably in a non-profit social service environment.
  • Bayview Hunters Point resident, or deep roots in the community.
  • Ability to work with cultural humility.
  • Ability to complete orientation of Adverse Childhood Experiences and toxic stress science, Protective Factors and Domains of Wellness.
  • Ability to work independently with little supervision.
  • Ability to build effective working relationships with staff, set clear expectations, and provide both positive and negative feedback in a timely manner.
  • Ability to effectively collaborate with clients to complete assessments and develop appropriate action plans.
  • Ability to use both qualitative and quantitative data to inform service planning and monitor client progress towards achieving outcomes/goals.
  • Ability to work with diverse cultural backgrounds of staff and client populations.
  • Ability to prioritize work effectively in an environment with multiple competing priorities.
  • Ability to work tactfully and effectively with representatives of city agencies, community-based organizations, and the community at large.
  • Ability to operate within and lead a complex service delivery structure.
  • Ability to handle crisis situations.
  • Ability to use excellent time management and organizational skills.
  • Ability to use computer skills: word processing, using digital recordkeeping systems to collect and track data, and internet search capabilities.

PREFERRED QUALIFICATIONS

  • Knowledge of community resources in San Francisco
  • Previous experience working with families that are underserved, marginalized and high risk with trauma histories strongly preferred.

POSITION SPECIFICATIONS

  • Full-time
  • Exempt
  • Position will be fingerprinted and reference-checked.

PHYSICAL REQUIREMENTS

  • Typical Working Conditions
    • Standard office; heavy keyboard work; answering phones
  • Equipment Used
    • Computer, phone, fax, copier.
  • Essential Physical Tasks
    • Must be able to use standard computer keyboard and phone.
    • Ability to travel within the Bayview Hunters point community and around other areas of San Francisco.

This position is funded through a grant with a projected end date of 6/30/2022 and may be extended through 6/30/2023. The base salary for this position is $54, 893.31 annually and is eligible for agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

*During Shelter-in-place orders for the city and county of San Francisco, most of the work will be done remotely.  There may be times that would require coming into the office and all safety protocols will be in place if that is the case (wearing masks, social distancing, cleaning protocols, etc.).  Remote meetings will be attended via Zoom.

Senior Program Manager – TALK Line

Position Title: Senior Program Manager – TALK Line

Department: Children & Family Services
Type: Full time
Location:  1757 Waller Street, San Francisco, CA 94117
Reports to: 
Associate Director of Children & Family Services

OVERALL SUMMARY

The TALK (Telephone Aid in Living with Kids) Line/24-hour parental stress line provides early interventions, support, and referrals when appropriate to every parent and caregiver who calls. The TALK Line is primarily staffed by trained and supervised volunteers who provide support on many topics of concern including, but not limited to, childcare challenges, anger management, family conflicts, housing/economic issues, calming a baby, anxiety about parenting, depression, isolation, domestic violence, and general childcare questions.

This position is responsible for maintaining, implementing, and evolving systems on the TALK Line in collaboration with a team of TALK Line Supervisors and others to ensure high quality, effective, and accessible support for families. This includes the ensuring coverage of a 24 hour/day service, coordination of volunteer recruitment and training, and maintaining the technological solutions to provide telephone support to callers.

This position supervises a team of TALK Line Supervisors who provide regular supervision and support to volunteers and may also provide direct supervision to a small number of volunteer counselors. This position sometimes requires a flexible work schedule to help manage volunteer coverage for the 24-hour parental stress line, and to assure uninterrupted supervision of the volunteer counselors.

ESSENTIAL FUNCTIONS

PROGRAM AND ORGANIZATIONAL LEADERSHIP

  • Work in conjunction with program and organizational leadership to develop services, policies, and protocols consistent with the needs of families in our service population.
  • Stay current and informed about the needs of families in our service population, and represent these needs in agency meetings.
  • Model and promote ideal, trauma-informed client/volunteer interactions for supervisors, staff, and volunteers.
  • In collaboration with leadership, participate in the development and implementation of Safe & Sound’s strategic plan with a focus on TALK Line.
  • Collaborate with the AD of CFS and the Chief Program Officer (CPO) to develop and implement evaluation plans for TALK Line.
  • Collaborate closely with the Senior Program Managers (SPMs) at Safe & Sound to ensure integration of all services. Facilitate or co-facilitate cross-program and cross-departmental meetings as appropriate.
  • Represent Safe & Sound at meetings in the community (e.g., child welfare, SFDPH, other CBO partners).

PROGRAM MANAGEMENT

  • Provide operational oversight of 24-hour parental stress line for parents and caregivers.
  • Provide direct supervision of a team of up to four (4) TALK Line Supervisors.
  • Collaborate with clinical staff to provide clinical support and direction to TALK Line Supervisors and volunteers to ensure high quality services.
  • Collaborate with other program leads to ensure TALK Line services are coordinated and integrated with other organizational services
  • Facilitate team meetings within the program area.
  • Collaborate with the organization’s data team to manage data collection and internal/external reporting requirements.
  • Collaborate with the organization’s operations team to ensure technological systems are responsive to program functioning.
  • Build referral partnerships and collaborative relationships with other community-based organizations to ensure access to quality services for TALK Line clients.

VOLUNTEER MANAGEMENT AND SUPPORT

  • Collaborate with TALK Line Supervisors to ensure 24/7 coverage of the TALK Line by volunteers, staff, or substitutes.
  • Collaborate with Volunteer & Community Engagement Manager to ensure effective volunteer recruitment, engagement, and retention to cover TALK Line shifts.
  • Work with TALK Line Supervisors and Volunteer & Community Engagement Manager to schedule and conduct screenings and interviews with prospective volunteers.
  • Collaborate with TALK Line Supervisors to implement volunteer trainings and ensure regular supervision and support for all volunteer counselors.
  • Manage and coordinate the schedule for weekend and after-hours supervisors and provide coverage for gaps within the schedule.
  • Provide supervision to TALK Line volunteer counselors on a weekly basis as necessary.
  • Develop and improve program systems and protocols as well as support TALK Line Supervisors.
  • Create and implement an ongoing outreach plan to promote TALK Line services

CLIENT SERVICES AND SUPPORT

  • Ensure TALK Line services are effective at building family protective factors and maintain a warm, welcoming, and accepting tone for all client families.
  • Collaborate with the Associate Director of Children & Family Services to ensure that the TALK Line is accessible and responsive to the changing needs of families.
  • Collaborate with other internal program teams to ensure coordination and alignment of services across all program areas.
  • Work with TALK Line clients to connect them with additional community services as necessary.
  • Conduct ongoing research of best practices in the delivery of supportive services to families.
  • Execute skillful strategies to de-escalate crises and provide clinical interventions, when appropriate.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS 

  • Minimum of three (3) years of progressive experience within the nonprofit sector
  • Solid organization skills, ability to manage multiple priorities and maintain overall direction; Experience working in the areas of violence prevention/response and/or family support
  • attention to detail; professionalism, punctuality, flexibility and reliability are imperative
  • Project management experience, including demonstrated experience with program planning and/or implementation and coordination of collaborative projects
  • Proficiency with use of data to inform program strategy as well as indicate programmatic impact
  • Solid written and verbal communication skills; must be able to communicate well at all levels, internal and external to the organization
  • Proficiency with Microsoft Office applications, specifically Word, Excel and PowerPoint

PREFERRED QUALIFICATIONS 

  • Bilingual English and Spanish
  • Bachelor’s degree in business administration, public health, or social work
  • Knowledge of San Francisco’s diverse communities
  • Support or crisis line experience
  • Demonstrated experience in field work and direct service delivery, including leading groups, team meetings and/or trainings

POSITION SPECIFICATIONS

  • Full-time; flexible schedule; may require evening and weekend hours
  • Exempt
  • Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

  • Typical Working Conditions:
    • Standard office conditions.
  • Equipment Used:
    • Computer, phone, fax, copier.
  • Essential Physical Tasks:
    • Ability to travel within San Francisco and occasional travel throughout the Bay Area

The base salary for this position is $78,200.16 annually. This position is eligible for the language premium and agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

**During Shelter-In-Place orders for the city and county of San Francisco, most of the work may be done remotely.  There may be times that would require coming into the office and all safety protocols will be in place if that is the case (wearing masks, social distancing, cleaning protocols, etc.).  Meetings will be attended via Zoom unless otherwise specified.

Clinical Supervisor

Position Title: Clinical Supervisor

Department: Children & Family Services
Type: Full time
Location:  1757 Waller Street, San Francisco, CA 94117
Reports to: 
Associate Director of Children & Family Services

OVERALL SUMMARY

The Clinical Supervisor (internal title corresponds to the Senior Program Manager job family) role is an exempt position responsible for the overall management of counseling services within the Children & Family Services (CFS) Department at Safe & Sound. This position also provides clinical supervision and requires a flexible work schedule, in order to assure uninterrupted supervision of interns, volunteers, and staff. This position reports to the Associate Director of Children & Family Services (AD of CFS) and manages up to six (6) staff members.

ESSENTIAL FUNCTIONS

PROGRAM & ORGANIZATIONAL LEADERSHIP

  • Work in conjunction with program and organizational leadership to develop services, policies, and protocols consistent with the needs of  families in our service population.
  • Stay current and informed about the needs of families in our service  population, and represent these needs in agency meetings.
  • In collaboration with leadership, participate in the development and implementation of Safe & Sound’s strategic plan with a focus on psychotherapy services.
  • Collaborate with the AD of CFS and the Chief Program Officer (CPO) to  develop and implement evaluation plans for psychotherapy activities.
  • Collaborate closely with the Senior Program Managers (SPMs) at Safe &  Sound to ensure integration of all services. Facilitate or co-facilitate cross-program and cross-departmental meetings as appropriate.
  • Represent Safe & Sound at meetings in the community (e.g., child welfare, SFDPH, other Community Based Organization partners).

PROGRAM MANAGEMENT – GENERAL

  • Provide operational oversight of psychotherapy services  for parents and children.
  • Collaborate with SPMs to provide support and direction to staff, volunteers, and consultants to ensure high quality, integrated services.
  • Facilitate team meetings within the program area.
  • Attend departmental and all center staff meetings as well as other    internal and external meetings as appropriate.
  • Collaborate with the AD of CFS to prepare and implement annual and future program budgets.
  • Collaborate with AD of CFS and Safe & Sound’s data team to manage data collection and internal/external reporting requirements.

PROGRAM MANAGEMENT – PSYCHOTHERAPY SERVICES

  • Manage and support up to six (6) direct reports who provide psychotherapy to children, youth and families, one of whom also administers Safe & Sound’s Early and Periodic Screening, Diagnostic and Treatment (EPSDT) Medi-Cal contract, to ensure consistent and high-quality programming and client services.
  • Collaborate with EPSDT Manager to support administration of Medi-Cal  contract.
  • Collaborate with AD of CFS, SPMs, and other team members to develop    and maintain service delivery in the community (e.g., school-based therapy services.
  • Ensure that clinical services are effective at building family protective  factors and maintaining a warm, welcoming and accepting tone for all  client families.
  • Ensure that client records are maintained in compliance with relevant  state and federal law and Safe & Sound policy.
  • May provide trauma-informed therapy to a small caseload of individual adult and child clients.

CLINICAL SUPERVISION

  • Provide weekly clinical supervision to clinical staff on an on- going basis using trauma-informed practices, up to approximately 8 hours per week.
  • Maintain knowledge of current licensing requirements for supervisees. Complete required paperwork related to accrual of hours for licensure or school requirements.
  • Provide clinical support and guidance on an as-needed basis to all areas of CFS programming (up to approximately 4 hours per week), including Psychotherapy, Care Coordination and Case Management, Family Events, Parent Drop-In, Parent Support Groups, Workshops and Classes, Playroom, and TALK Line.
  • Consult with CFS staff as needed regarding mandated reporting responsibilities.
  • Support supervisees and other staff to maintain accurate client records, including paper charts, electronic records, assessments, and other items as required.
  • Evaluate the clinical work of supervisees on a semi-annual basis.

Undertake other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Clinical licensure in California in Social Work, Counseling, Marriage and Family Therapy, or Psychology, with at least five (5) years of experience providing direct services to clients.
  • Training and experience in providing clinical supervision according to the requirements of relevant California licensing boards.
  • Demonstrated experience with and knowledge of family dynamics, child  development, and parenting.
  • Experience working with diverse staff and client populations, applying  principles of trauma-informed care, cultural humility, and equity.
  • Ability to manage complex service delivery structure and handle crisis situations.
  • Ability to think strategically and develop/implement short-, medium-, and   long- range plans.
  • Ability to effectively problem-solve and address ground-level challenges   while maintaining alignment with overall organizational goals.
  • Ability to recruit, train, and supervise qualified staff.
  • Ability to work effectively with representatives of city agencies, community- based organizations, and the community at large.
  • Ability to utilize both quantitative and qualitative data to manage staff performance and improve services.
  • Basic computer skills: word processing, spreadsheet, database, and internet search.

POSITION SPECIFICATIONS

  • Full Time, may include evenings and weekends
  • Exempt
  • Position will be reference-checked and fingerprinted

PHYSICAL REQUIREMENTS

  • Typical Working Conditions:
    • Standard office.
  • Equipment Used:
    • Computer, phone, fax, copier.
  • Essential Physical Tasks:
    • Travel within San Francisco
    • Occasional light lifting required

The base salary for this position is $90,000.00 annually and eligible for  agency-sponsored benefits.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Human Resources at employment@safeandsound.org.

**During Shelter-In-Place orders for the city and county of San Francisco, most of the work may be done remotely.  There may be times that would require coming into the office and all safety protocols will be in place if that is the case (wearing masks, social distancing, cleaning protocols, etc.).  Meetings will be attended via Zoom unless otherwise specified.

Safe & Sound is an equal opportunity employer, read our Equal Employment Opportunity Policy.