Join Our Team

Safe & Sound has a team of passionate people working to create a community that’s safe for every child. If you are interested in working with the best people we know to do the most important work we know of, consider applying for a position with us.


Current Openings

Senior Program Manager - Data & Evaluation

Department: Centralized Operations Team
Type: Full-Time
Location: 1757 Waller Street, San Francisco, CA 94117 & 3450 Third Street, San Francisco, CA 94124

Reports to: Associate Director of Operations

ABOUT THE ORGANIZATION

The mission of Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is to prevent child abuse and reduce its devastating impact.

Safe & Sound is a children’s advocacy organization addressing the problem of child abuse. We have been a leader in the field of prevention, working with families and the community in San Francisco for over 40 years. Child Abuse is a complex problem and we come at our work from many angles. Using a data-informed approach to prevention, we empower children and strengthen families, educate and mobilize the community, and work to improve citywide systems through public and private partnerships, including developing and leading a Children’s Advocacy Center (CAC).

The organization has an annual operating budget of approximately $7.1 million and is supported by approximately 60 staff and interns and more than 80 volunteers. Safe & Sound owns its headquarters building, a historic firehouse in the Haight neighborhood of San Francisco, near Golden Gate Park. The organization also owns 3450 3rd Street in San Francisco’s Bayview neighborhood, which houses the Children’s Advocacy Center.

More information is available at: http://safeandsound.org.

OVERALL SUMMARY

The Senior Program Manager of Data & Evaluation (SPM-DE) is responsible for the overall management and development of the data & evaluation team. This position reports to the Associate Director of Operations (ADO). This full-time exempt position supervises two Data & Evaluation Managers. The position will be responsible for developing and implementing a work plan for the data and evaluation team to help the organization collect, analyze and apply data in our programs both to increase our capacity and make data-informed decisions. The SPM-DE will provide management teams with recommendations based on the data team’s evaluation of the data collected.

The SPM-DE will provide overall management of both databases including: Efforts To Outcomes (ETO) and the CAC Database.

The SPM of DE will work closely with management staff and the Data and Evaluation Managers. The SPM of DE will maintain excellent communication and relationships with department leaders and their teams, provide education on data analysis; create efficient systems and procedures, but also lead the agency in creating a data-informed culture.

ESSENTIAL FUNCTIONS

Program Leadership & Supervision

  • Collaborate with Associate Director of Operations to prepare and implement annual budget and annual work plan for the data and evaluation team.
  • Support the implementation of the organization’s Theory of Change and outcome ladders.
  • Plan and conduct analyses of the organization performance data to identify insights that support ongoing learning and improvement.
  • Work in collaboration with both Data & Evaluation Managers to create processes in measuring outcomes related to collective impact for the Community Education and Strategic Partnerships (CESP) Department and program outcomes for the Children and Family Services (CFS) Department.
  • Collaborate with management teams to set program milestones and key performance indicators for CESP and CFS departments.
  • Oversee impact narrative for external communications including donors, government and partners.
  • Foster relationships with other agencies to allow programs to scale program models and support the desire to meet the goals outlined in collaborative partnerships.
  • Evaluate and develop efficient systems to improve operations and data management.
  • Create a data-informed culture across all departments throughout the organization.

Performance Reporting

  • Collaborate with both Data and Evaluation Managers to prepare and monitor periodic reports and data uploads to Safe & Sound’s funders.
  • Create internal reports for staff, supervisors, and directors to monitor program performance.
  • Provide program performance data to development as needed for grant applications and status reports.
  • Support supervisors, staff and partners in identifying key performance indicators, and provide regular reports tailored to specific programmatic needs.
  • Support the development of and facilitation of trainings on database reporting functions to all staff and partners.
  • Liaise with external reporting consultants as necessary to create and maintain advanced reports.

System Development

  • Collaborate with management staff and community partners to explore potential system development projects to maximize utilization and benefit of both data systems.
  • Identify system improvements & manage process changes, as needed.
  • In collaboration with the data team, the SPM-DE will formulate, implement, and enforce proper data collection policies and procedures.
  • Establishes data quality standards and work with staff and partners to ensure standards are met.
  • Develop and implements evaluation methodology related to various programs.
  • Develop and oversee monitoring systems to track success of program implementation.
  • Design research and evaluation efforts to assess the impact of programs and services from across departments.
  • Explore and provide recommendations for innovative technologies to streamline monitoring, evaluation and other operational functions.
  • Build staff capacity through training and technical assistance for accurate data entry, collection and reporting.

System Security

  • Work in collaboration with the database vendors to ensure data is entered appropriately and merging duplicate client records where they exist.
  • Propose and deploy security improvements.
  • Liaison with both database vendors to troubleshoot the data systems.
  • Understand and enforce privacy laws and standards related to data management.
  • May be required to assist with other projects or duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • 2+ years of data management experience.
  • 2+ years supervisory experience managing a small team preferably at a non-profit
  • Demonstrated understanding of HIPPAA security rules.
  • Knowledge of performance management and evaluation techniques.
  • Advanced skills in Microsoft Excel, Access, and PowerPoint (Office 2003 & 2010).
  • Knowledge of SQL and Macros is a plus.
  • Advanced Adobe Acrobat skills is a plus.
  • Excellent verbal, written, and interpersonal skills.
  • Data Reporting and analytics competencies (content knowledge)
  • Knowledge of major quantitative and qualitative monitoring methodologies and proven ability to design monitoring instrumentation tools.
  • High level of proficiency in Windows Excel and/or Statistical Software (SPSS, STATA)
  • Advanced skills in data analysis presentation and report writing.
  • Bias for action and comfortable with ambiguity. Ability to act on limited information when necessary while also seeking supervision when in need of further direction.
  • Fast learner; ability and desire to learn new skills and develop new abilities when requirements shift. Seeks out challenges as professional and personal opportunities to grow, takes unexpected setbacks in stride, and finds resilience to overcome obstacles.
  • Ability and desire to honor the mission and values of Safe & Sound, to interact successfully and collaboratively at all levels of the organization, and to develop positive relationships in a culturally diverse workplace.
  • Ability to work independently and as a member of various teams.
  • Excellent organization skills, ability to successfully manage a large volume of work, meet multiple and often competing deadlines, and respond with flexibility to unanticipated requests.
  • Requires passing a criminal background check, providing legal evidence of authorization to work in the US as well as references.

POSITION SPECIFICATIONS

  • Full time
  • Exempt

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Standard office with some attendance and assistance at events or off-site meetings.

Equipment Used:
Computer, fax, printer, phone, scanner.

Essential Physical Tasks:
Minimal travel requirements.
Physical Requirements: ability to perform routine office duties involving repetitive work at the keyboard. Ability to lift up to 30 lbs.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Frank Landin, Manager of Human Resources at employment@safeandsound.org.

Grants Officer

Department: Development
Type: Full-Time
Location: 1757 Waller Street, San Francisco, CA 94117

Reports to: Chief Development Officer

ABOUT THE ORGANIZATION

The mission of Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is to prevent child abuse and reduce its devastating impact.

Safe & Sound is a children’s advocacy organization addressing the problem of child abuse. We have been a leader in the field of prevention, working with families and the community in San Francisco for over 40 years. Child Abuse is a complex problem and we come at our work from many angles. Using a data-informed approach to prevention, we empower children and strengthen families, educate and mobilize the community, and work to improve citywide systems through public and private partnerships, including developing and leading a Children’s Advocacy Center (CAC).

The organization has an annual operating budget of approximately $7.1 million and is supported by approximately 60 staff and interns and more than 80 volunteers. Safe & Sound owns its headquarters building, a historic firehouse in the Haight neighborhood of San Francisco, near Golden Gate Park. The organization also owns 3450 3rd Street in San Francisco’s Bayview neighborhood, which houses the Children’s Advocacy Center.

More information is available at: http://safeandsound.org.

OVERALL SUMMARY

The Grants Officer will be responsible for managing all aspects of the organization’s approximately $3.0M private grants portfolio, as well as securing new public contracts. The Grants Officer will be principally responsible for ensuring that the organization’s submissions, including proposals, letters of intent and reports, meet funder requirements and are of the highest quality. The Grants Officer will work to craft compelling grant proposals and other content to communicate Safe & Sound’s mission and programs to public and private foundations, as well as, public bids for contracts resulting in five and six figure contracts. As needed, the Grants Officer will coordinate the activities of a small team of consulting grant writers. The Grants Officer represents Safe & Sound in all fundraising material and by attending meetings and events when expected.

This position is located in our office at 1757 Waller Street, in San Francisco, CA. This position will be managed by the Chief Development Officer, and work closely with the Executive Director, Senior Management Team, and program staff.

RESPONSIBILITIES

Writing

  • Responsible for all submissions and management associated with the private grant portfolio, which comprises approximately 50-60 grants annually, both those within the annual budget and new grant opportunities throughout the year. Responsible for all submissions and management associated with the grant application process of all new public grants, which comprises approximately 3-5 grants annually. This position is not responsible for writing or submitting reports associated with public contracts.
  • Work with Chief Development Officer to determine when capacity limitations require the enlistment of contract grant writers. Assign and supervise such project as necessary. Ensure that proposals drafted by contract grant writers are compelling and accurate and meet the standards of Safe & Sound.
  • Draft clear and compelling grant proposals, letters of intent, and budgets, grant reports, and related fundraising materials that persuasively communicate the organization’s mission and programming.
  • Draft communications, written proposals and updates to major donors as needed.
  • Draft Executive Director Report for the Board every other month.
  • Additional writing projects may be assigned throughout the year relating to (i) proposals for capital or other fundraising campaigns; (ii) proposals for individual or family foundation donors; and (iii) writing reports/communication to allow organization to meet public and private grant deliverables.
  • In conducting above, position will understand overall strategic agenda, work closely with programmatic departments to develop programs with measurable outcomes and goals and with finance department to develop budgets.

Grants Management & Recordkeeping

  • Supervise and manage team of contract grant writers to draft and submit letters of intent, proposals and updates to foundations. Support contract grant writers by ensuring that they are kept engaged and informed about new developments in the department.
  • Work with Senior Management and programs teams to develop protocols for communication and review o ensure that submissions are accurate and complete.
  • Work with operations and data teams to ensure smooth, timely, and efficient reporting.
  • Work with Development Manager to ensure Foundation and prospect data are properly recorded in the database.
  • Keep the Senior Management and relevant program teams informed of grant writing activity, deadlines, awards/declines, and reporting requirements through regular updates.
  • Work closely with grant writers and program staff to draft relevant outcome goals and funder expectations.
  • Maintain excellent communications channels with finance, data, and program teams.
  • Maintain deadline calendar and grants pipeline to insure timely submission of letters of inquiry, proposal deadlines, reports, and other action items.
  • Maintain and update grant writing budget.

Prospecting & Stewardship

  • Prospect Research: Conduct prospect research of foundations and corporations to identify new areas for funding. Review government funding opportunities that come available to organization.
  • Organize and update proposal resources for use by Development and members of the Senior Management team, including preparing materials to support donor relationships.
  • Complete ad hoc projects and/or attend outside meetings as requested by Chief Development Officer and Executive Director.
  • Work with Executive Director and Chief Development Officer to develop and implement cultivation and stewardship plans for foundations.
  • Other duties as assigned.

ESSENTIAL QUALIFICATIONS

  • Superior writing and editing skills, with high attention to detail and speed in both formal and informal writing.
  • Excellent research, analytical, and project management skills.
  • High integrity, strong work ethic, thrives in a team environment with positive energy and proven results.
  • BA level or above. Experience in social services, child welfare, or public health is preferred.
  • A minimum of 3 years of non-profit grant-writing experience, with track record of having written successful proposals for 6-figure gifts or contracts, and with demonstrated knowledge of the grant application process required.
  • Proven ability to write detailed proposals, including financial elements.
  • Strong computer knowledge with Microsoft Office and relational databases.
  • Familiarity with Raisers Edge and Foundation Center Directory.

REQUIREMENTS

  • Ability to work independently, as part of a team, and across teams.
  • Ability to successfully manage a large volume of work, meet multiple and often competing deadlines, and respond with flexibility to unanticipated requests.
  • Demonstrated attention to detail.
  • Excellent communication and interpersonal skills to manage a wide variety of internal and external relationships;
  • Good sense of humor.
  • A commitment to the safety and well being of all children.
  • Successful applicants must show legal evidence of authorization to work in the United States.
  • Ability to pass a criminal background check.

POSITION SPECIFICATIONS

  • 1.0 FTE
  • Exempt

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Heavy keyboard work.

Equipment Used:
Computer, phone, fax, copier.

Essential Physical Tasks:
Must be able to lift, push, pull up to 25 pounds unassisted.
Travel within the neighborhood and within San Francisco.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume, cover letter, and a writing sample (a narrative from a successful grant submission would be the best) to Frank Landin, Manager of Human Resources at employment@safeandsound.org.

Bilingual Clinician

Department: Children & Family Services
Type: Full-Time
Location: 1757 Waller Street, San Francisco, CA 94117 & school sites (TBD)

Reports to: EPSDT Manager and Clinician

ABOUT THE ORGANIZATION

The mission of Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is to prevent child abuse and reduce its devastating impact.

Safe & Sound is a children’s advocacy organization addressing the problem of child abuse. We have been a leader in the field of prevention, working with families and the community in San Francisco for over 40 years. Child Abuse is a complex problem and we come at our work from many angles. Using a data-informed approach to prevention, we empower children and strengthen families, educate and mobilize the community, and work to improve citywide systems through public and private partnerships, including developing and leading a Children’s Advocacy Center (CAC).

The organization has an annual operating budget of approximately $7.1 million and is supported by approximately 60 staff and interns and more than 80 volunteers. Safe & Sound owns its headquarters building, a historic firehouse in the Haight neighborhood of San Francisco, near Golden Gate Park. The organization also owns 3450 3rd Street in San Francisco’s Bayview neighborhood, which houses the Children’s Advocacy Center.

More information is available at: http://safeandsound.org.

OVERALL SUMMARY

This position is responsible for providing mental health services within our partnership with Good Samaritan Family Resource Center and is funded by Safe & Sound’s Early and Periodic Screening, Diagnostic, and Treatment (EPSDT) Medi-Cal contract. This position requires a flexible work schedule and may require working in the evening or on weekends. Target population will be children in newcomer families and unaccompanied minors recently emigrated to the US.

ESSENTIAL FUNCTIONS

Client Services (Estimated 25 hours/week.)

Provide school-based mental health and family support services, including assessment, psychotherapy, and/or facilitation of groups or workshops, with reimbursable Medi-Cal/EPSDT services as the priority. These school-based services are located primarily at Mission Education Center, as well as other schools and community locations as needed. In addition to individual psychotherapy with children, providing services to this target population necessarily includes family work and frequent collateral contacts with parents, educators, and other caregivers in multiple settings. In addition to meeting with children during the school day, home visiting and meetings with clients in other community settings will also be expected. Outreach to potential clients and their families will be necessary in order to build and maintain caseload. Caseload is expected range from 10-12 child clients. Respond to client crises as needed.

Administrative (Estimated 15 hours/week.)

  • Comply with all clinical documentation requirements of Medi-Cal/EPSDT contract.
  • Attend monthly Departmental and All Center Staff meetings.
  • Attend weekly clinical team meetings.
  • Attend separate weekly supervision meetings with manager and clinical supervisor.
  • Attend other meetings as requested by EPSDT Manager.

Community Collaborations:

  • Consult and collaborate effectively with CBO staff, educators, school leadership and other educational/community partners.
  • Provide up to four hours per month of clinical consultation to other providers including Good Samaritan partnership as needed.
  • Co-Facilitate monthly consultation group for support group facilitators and Family Advocates from Good Samaritan Family Resource Center.
  • Participate in team meetings with staff within community partnerships.
  • Work alongside partners in community outreach and family engagement.
  • Develop and sustain strong, lasting partnerships with community agencies.
  • Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • Advanced degree in clinical social work, counseling or psychology required
  • License to practice psychotherapy (LCSW, MFT or Psychologist) in California, or be license-eligible required
  • Fluency in Spanish, with a demonstrated ability to provide clinical services to monolingual Spanish speakers is required
  • Demonstrated experience providing direct client service to target population (including individual psychotherapy and group-based support for children and adolescents; crisis intervention; home visiting; and school-based services) preferred or required.
  • Experience working with diverse cultural backgrounds
  • Cultural sensitivity and humility in working with children in newcomer families and unaccompanied minors recently emigrated to the US is required
  • Demonstrated proficiency with providing mental health services under a San Francisco Medi-Cal contract, including proficiency with the AVATAR billing and record-keeping system (or similar electronic health record systems).
  • Demonstrated proficiency with the Child and Adolescent Needs and Strengths Assessment (CANS) (or similar assessment instruments).
  • Familiarity with San Francisco EPSDT policies and procedures including certification, charting, and billing.
  • Excellent verbal, written, and interpersonal skills. Demonstrated ability to work collaboratively with service providers from other disciplines, especially teachers and other education professionals.
  • Knowledge of child development and family dynamics.
  • Familiarity with services available in the community.
  • Ability to work with diverse staff and client populations.
  • Proficiency with all Microsoft Office applications, specifically Word, Excel, Access, and PowerPoint.
  • Prior experience with populations served by Safe & Sound.
  • Should have access to transportation to quickly attend offsite meetings.
  • Must be able to pass criminal background check.

PREFERRED QUALIFICATIONS

  • Experience working in an outcome-focused, comprehensive service delivery model.
  • Warm, positive stance as foundation of clinical work.
  • Thoughtful, flexible, capable of addressing immediate needs and building rapport with clients while concurrently assessing the acuity of a situation for potential crisis intervention.

POSITION SPECIFICATIONS

  • Full-time (40 hours per week).
  • Exempt position.
  • Most work will be during the school day, with some weekend & holiday hours expected as well.

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Standard office conditions.

Equipment Used:
Phone, computer, copier, fax.

Essential Physical Tasks:
Weekly travel within San Francisco with occasional travel in the Bay Area.
Should be able to do periodic lifting/pushing/pulling up to 25 pounds unassisted.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Frank Landin, Manager of Human Resources at employment@safeandsound.org.

EPSDT Manager and Clinician

Department: Children & Family Services
Reports to: Senior Program Manager – Counseling
Location: 1757 Waller Street, San Francisco, CA 94117

ABOUT THE ORGANIZATION

The mission of Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is to prevent child abuse and reduce its devastating impact.

Safe & Sound is a children’s advocacy organization addressing the problem of child abuse. We have been a leader in the field of prevention, working with families and the community in San Francisco for over 40 years. Child Abuse is a complex problem and we come at our work from many angles. Using a data-informed approach to prevention, we empower children and strengthen families, educate and mobilize the community, and work to improve citywide systems through public and private partnerships, including developing and leading a Children’s Advocacy Center (CAC).

The organization has an annual operating budget of approximately $7.1 million and is supported by approximately 60 staff and interns and more than 80 volunteers. Safe & Sound owns its headquarters building, a historic firehouse in the Haight neighborhood of San Francisco, near Golden Gate Park. The organization also owns 3450 3rd Street in San Francisco’s Bayview neighborhood, which houses the Children’s Advocacy Center.

More information is available at: http://safeandsound.org.

OVERALL SUMMARY

This position is responsible for providing clinical services and managing the agency’s Early Periodic Screening Diagnostic Treatment (EPSDT) Medi-Cal contract. Safe & Sound has been increasing the size of its EPSDT contract, and this position plays a key role in continuing to make this possible. This position requires a flexible work schedule and may require working in the evening, due to the fact that direct client services are provided between 9:00am and 8:00pm.

ESSENTIAL FUNCTIONS

Integrated Family Services:

  • Clinical Services (Estimated 15 hours/week.)
    • Provide clinical services within a team service model, including documentation (CANS Assessments, Treatment Plans of Care, progress notes) through Avatar, with reimbursable Medi-Cal/EPSDT services as the priority.
    • Provide clinical services in clinic, school, and community settings.
    • Provide back-up coverage (as requested by Senior Program Manager – Counseling) for various Children & Family Services programming.
    • Respond to client crises as needed.
    • Comply with all clinical documentation requirements of Medi-Cal/EPSDT contract.
    • Attend individual clinical supervision meetings as required by the Senior Program Manager – Counseling and relevant licensure board.
    • Attend weekly Service Delivery Team meetings in support of client’s treatment goals
  • Administrative (Estimated 25 hours/week.)
    • In collaboration with Senior Program Managers, provide overall coordination and management of requirements specified under the Medi-Cal/EPSDT contract.
    • Facilitate monthly meeting of all staff providing services under the EPSDT contract.
    • Ensure that all clinical staff and supervisors have appropriate trainings, usernames, certifications, and registrations necessary to provide billable services.
    • Ensure compliance standards for all clinical staff and supervisors to provide billable services.
    • Coordinate Safe & Sound’s annual monitoring visit by the San Francisco Department of Public Health, in collaboration with Senior Program Manager – Counseling.
    • Track and report on productivity of all staff providing services under the contract on a monthly basis.
    • Collaborate with Senior Program Managers to ensure that staff providing services under the contract are trained in the proper policies and protocols for the documentation of client services, assessments, and treatment plan of care, including timelines for timely completion of required documentation.
    • Work with clinical and administrative staff to facilitate timely and accurate billing.  
    • Develop internal systems to support all aspects of program activities including utilization review process, managing clinical productivity, timely billing, client Medi-Cal eligibility and intake, training, etc.
    • Maintain and update Safe & Sound’s EPSDT administrative policies and procedures manual and compliance policies and procedures.  
    • Attend and represent Safe & Sound at monthly SFDPH meetings, including CBHS/Child, Youth and Family System of Care Providers Meeting; Unaccompanied Minors Working Group; and Spanish-speaking Providers meeting.
    • Attend Departmental and All Center Staff meetings.
    • Attend other meetings as requested by the Senior Program Manager – Counseling.
    • Collaborate with Senior Program Managers and Associate Director of Children and Family Services department to maintain partnership with Mission Education Center and Good Samaritan Family Resource Center.
  • Undertake other duties as assigned.

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • Advanced degree in clinical social work, counseling or psychology.
  • Must possess a license to practice psychotherapy (LCSW, MFT or Psychologist) or be license-eligible.
  • At least three years of experience providing direct client service (including individual psychotherapy for adults and children, crisis intervention and community-based support).
  • Demonstrated proficiency with providing mental health services under a San Francisco EPSDT contract, including high-level proficiency with Avatar billing and record-keeping system; as well as administering the Child and Adolescent Needs and Strengths (CANS).
  • Familiarity with San Francisco EPSDT policies and procedures including certification, charting, and billing.
  • Excellent verbal, written, and interpersonal skills.
  • Knowledge of relevant licensure boards’ requirements for supervision of interns.
  • Knowledge of child development and family dynamics.
  • Requires ability to work with diverse staff and client populations.
  • Strong proficiency with all Microsoft Office applications, specifically Word, Excel, Access, and PowerPoint.
  • Prior experience with population served by Safe & Sound.
  • Must be able to pass criminal background check.

PREFERRED QUALIFICATIONS

  • Fluency in Spanish, with a demonstrated ability to provide clinical services in Spanish.
  • Demonstrated experience providing community-based services with high-need populations.
  • Experience working in an outcome-focused, comprehensive service delivery model.
  • Experience working with diverse cultural backgrounds.
  • Warm, positive stance as foundation of clinical work.
  • Thoughtful, flexible, capable of addressing immediate needs and building rapport with clients while concurrently assessing the acuity of a situation for potential crisis intervention.

POSITION SPECIFICATIONS

  • Full-time (40 hours per week).
  • Exempt position.
  • On-call hours, weekend & holiday hours required. On-call expectations: rotated weekends approximately every 3 months, including holidays.  

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Standard office conditions.

Equipment Used:
Phone, computer, copier, fax.

Essential Physical Tasks:
Minimal travel requirements within SF City/County.
Periodic light pushing/pulling lifting up to 20 pounds.

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation, or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Frank Landin, Manager of Human Resources at employment@safeandsound.org.

Clinical Care Coordinator

Department: Children & Family Services
Type: Full-Time
Location: 1757 Waller Street, San Francisco, CA 94117 & school sites (TBD)

Reports to: Sr. Program Manager, Care Coordination

ABOUT THE ORGANIZATION

The mission of Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is to prevent child abuse and reduce its devastating impact.

Safe & Sound is a children’s advocacy organization addressing the problem of child abuse. We have been a leader in the field of prevention, working with families and the community in San Francisco for over 40 years. Child Abuse is a complex problem and we come at our work from many angles. Using a data-informed approach to prevention, we empower children and strengthen families, educate and mobilize the community, and work to improve citywide systems through public and private partnerships, including developing and leading a Children’s Advocacy Center (CAC).

The organization has an annual operating budget of approximately $7.1 million and is supported by approximately 60 staff and interns and more than 80 volunteers. Safe & Sound owns its headquarters building, a historic firehouse in the Haight neighborhood of San Francisco, near Golden Gate Park. The organization also owns 3450 3rd Street in San Francisco’s Bayview neighborhood, which houses the Children’s Advocacy Center.

More information is available at: http://safeandsound.org.

OVERALL SUMMARY

This position is responsible for leading and coordinating the efforts of a multi-disciplinary team of service providers to build families’ protective factors. It is the key position in our Integrated Family Services model. This includes facilitating regular team meetings; assessing family risks, strengths, and challenges; as well as developing service plans and providing counseling and care management services. This position also staffs Supportive Family Services including drop-in hours and family events as well as administrative support to comply with government contracts and private grants.

ESSENTIAL FUNCTIONS

Integrated Family Services:

  •  Serves as the primary counselor to families enrolled in Integrated Family Services to build families’ protective factors.
  • Holds primary responsibility for: 1. assessing families’ functioning, 2. monitoring progress toward outcomes, and 3. graduating families from Integrated Family
  • Services, using tools defined in the Integrated Family Services model. Collaborates with other Clinical Care Coordinators to triage families eligible for Integrated Family Services and enroll them based on need and other relevant factors.
  • Leads and facilitates a weekly Service Delivery Team meeting composed of staff from all program areas within the Children & Family Services (CFS) Department, using a format common to all Service Delivery Teams.
  • Develops service plans in collaboration with clients and Service Delivery Team, according to Integrated Family Services guidelines.
  • Provides intensive care management (including home visiting) to clients with multiple challenges, including families referred by Child Protective Services.
  • May provide short and long-term counseling for adult and/or child clients, depending on care coordination caseload and supervisor approval.
  • Maintains an on-going care coordination roster of 10-15 clients.

Supportive Family Services

  • Serves as Coordinator of the Day for the Parent Drop-In program one day per week.
  • Provides oversight and coordination of the Parent Drop-In program, including supporting other staff and interns providing drop-in services.
  • Coordinates family support center services including Food Pantry, Emergency Needs
  • Support, information and referrals.
  • Meets with clients not enrolled in Integrated Family Services on a drop-in basis while daytime Parent Drop-In is open, including performing intakes and making referrals.
  • Assists and supports Parent Drop-In program as needed including helping set up and break down.
  • Keeps records of all services provided in compliance with legal, agency, and funding requirements.
  • Participates in outreach activities as well as provider and community meetings to increase referrals and community awareness of the program.
  • Attends all Care Coordination team meetings as well as other staff meetings and trainings as directed by supervisor
  • Other duties as assigned

MINIMUM REQUIREMENTS & QUALIFICATIONS

  • At least 3 years hands-on experience providing direct services to youth (0-12), parent(s) and families is required
  • Licensed Clinical Social Worker, LMFT, or a Master’s Degree in Psychology, Counseling, or
  • Social Work; or equivalent job related experience required
  • Knowledge of the effects of child abuse, child development, effective parenting practices, and family dynamics required.
  • Knowledge of community resources in San Francisco, cultural competency practices, and current client outcome measurement practices required.
  • Previous experience working with youth and their families that are underserved, marginalized and high risk with trauma histories strongly preferred.
  • Proficient in Spanish and/or Cantonese strongly preferred
  • Ability to build effective working relationships with staff, set clear expectations, and provide both positive and negative feedback in a timely manner.
  • Ability to effectively collaborate with clients to complete assessments and develop appropriate service plans that support their protective factors.
  • Ability to use both qualitative and quantitative data to inform service planning and monitor client progress towards achieving outcomes/goals.
  • Ability to work with diverse staff and client populations.
  • Ability to prioritize work effectively in an environment with multiple competing priorities.
  • Ability to work tactfully and effectively with representatives of city agencies, community-based organizations, and the community at large.
  • Ability to operate within and lead a complex service delivery structure.
  • Ability to handle crisis situations.
  • Ability to use excellent time management and organizational skills.
  • Ability to use computer skills: word processing, using digital recordkeeping systems to collect and track data, and internet search capabilities.
  • Demonstrated experience working with diverse cultural backgrounds.
  • Criminal Justice Clearance required

POSITION SPECIFICATIONS

  • Full-time (40 hours per week).
  • Exempt position.

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Standard office as well as occasionally supervise and care for with children as requested.

Equipment Used:
Computer, phone, fax, copier.

Essential Physical Tasks:
Travel within San Francisco
Occasional light lifting required

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Frank Landin, Manager of Human Resources at employment@safeandsound.org.

Kids' Turn Intern (unpaid)

Department: Children & Family Services
Schedule: 10-15 hours per week
Type:
 Full-Time
Location: 1757 Waller Street, San Francisco, CA 94117

Reports to: Kids’ Turn Program Manager

ABOUT THE ORGANIZATION

The mission of Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is to prevent child abuse and reduce its devastating impact.

Safe & Sound is a children’s advocacy organization addressing the problem of child abuse. We have been a leader in the field of prevention, working with families and the community in San Francisco for over 40 years. Child Abuse is a complex problem and we come at our work from many angles. Using a data-informed approach to prevention, we empower children and strengthen families, educate and mobilize the community, and work to improve citywide systems through public and private partnerships, including developing and leading a Children’s Advocacy Center (CAC).

The organization has an annual operating budget of approximately $7.1 million and is supported by approximately 60 staff and interns and more than 80 volunteers. Safe & Sound owns its headquarters building, a historic firehouse in the Haight neighborhood of San Francisco, near Golden Gate Park. The organization also owns 3450 3rd Street in San Francisco’s Bayview neighborhood, which houses the Children’s Advocacy Center.

More information is available at: http://safeandsound.org.

OVERALL SUMMARY

Every year over one million children suffer the breakdown of their families when their parents separate or divorce. As a program offered within Safe & Sound, Kids’ Turn helps children understand and cope with the loss, anger and fear that often accompany separation or divorce. Kids’ Turn awakens parents to the need to support their children during this crisis in their lives, so that at-risk behavior by children is averted. Kids’ Turn is dedicated to enhancing the lives of these children through improved communication and the knowledge they are not alone. This is accomplished through a series of in-person and online workshops for parents and their children hosted in various locations across the Bay Area.

The primary roles of the Kids’ Turn Intern are:

  1. Support internal operations of Kids’ Turn workshops
  2. Manage inventory of Kids’ Turn program supplies
  3. Support data management & analysis efforts of Kids’ Turn workshops

RESPONSIBILITIES

Integrated Family Services:

  • Support internal operations
  • Prepare leader packets and other materials for workshops
  • Organize supplies and leader packets for leader pickup
  • Create and distribute workshop flyers and promotional emails
  • Inventory of supplies
  • Manage workshop inventory and keep inventory spreadsheet up-to-date with incoming and outgoing materials
  • Order materials for upcoming workshops
  • Package materials for workshop bin preparation
  • Data Entry and Management
  • Enter data from workshop evaluations and assessments into database
  • Sort data for analysis by Program Manager
  • Undertake other duties as assigned

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • Current or recently accepted Bachelors or above in Social Work, Non-Profit administration, or similar fields
  • Ability to communicate with diverse groups, including staff and organizational leadership
  • Computer skills required:
  • Exceptional competency with Microsoft Office and presentation platforms
  • Familiarity with databases and project management platforms a plus
  • Exceptional competency with Google Drive and Google Apps

ESSENTIAL TRAITS

  • Self-directed
  • Systems thinking
  • Comfortable with ambiguity
  • Solution oriented

POSITION SPECIFICATIONS

  • Part-time, 10-15 hours per week
  • Unpaid internship
  • Time commitment: 6 – 8 months beginning in the fall (Oct/Nov) and ending in the spring (April/May); intern will work in person at our Waller Street location at least 3 hours per day, 3 – 5 days per week, Monday – Friday between 9am and 5pm
  • Requires passing a criminal background check and favorable professional references

PHYSICAL REQUIREMENTS

Typical Working Conditions:
This position works in a variety of settings including standard office and community settings

Equipment Used:
Computer, copier, fax

Essential Physical Tasks:
Travel within San Francisco
Be able to push/pull/lift/carry up to 20 pounds unassisted

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Frank Landin, Manager of Human Resources at employment@safeandsound.org.

Bi-Lingual Operations & Program Support Assistant

Department: Centralized Operations Team
Type: Full-Time
Location: 1757 Waller Street, San Francisco, CA 94117

Reports to: Operations Lead

ABOUT THE ORGANIZATION

The mission of Safe & Sound (formerly the San Francisco Child Abuse Prevention Center) is to prevent child abuse and reduce its devastating impact.

Safe & Sound is a children’s advocacy organization addressing the problem of child abuse. We have been a leader in the field of prevention, working with families and the community in San Francisco for over 40 years. Child Abuse is a complex problem and we come at our work from many angles. Using a data-informed approach to prevention, we empower children and strengthen families, educate and mobilize the community, and work to improve citywide systems through public and private partnerships, including developing and leading a Children’s Advocacy Center (CAC).

The organization has an annual operating budget of approximately $7.1 million and is supported by approximately 60 staff and interns and more than 80 volunteers. Safe & Sound owns its headquarters building, a historic firehouse in the Haight neighborhood of San Francisco, near Golden Gate Park. The organization also owns 3450 3rd Street in San Francisco’s Bayview neighborhood, which houses the Children’s Advocacy Center.

More information is available at: http://safeandsound.org.

OVERALL SUMMARY

The Operations & Program Support Assistant is responsible for greeting clients, coordinating with staff and interns to meet client needs, monitoring the reception area, answering and routing agency telephone calls, assisting staff and interns with checking-in and checking-out client files, data entry into the Effort to Outcomes (ETO) client management system, providing basic support to ETO users, providing Playroom childcare support, scheduling and providing administrative support to the TALK Line Family Support Center. This position provides administrative support to the programs of Safe and Sound as needed. The Operations & Program Support Assistant will also on an as needed basis work at our facility located at 3450 3rd St in the Bayview neighborhood of San Francisco.

ESSENTIAL FUNCTIONS

Administration

  • Answer phone calls and route calls to appropriate staff.
  • Answer the door bell and greet families arriving for appointments and drop-in services.
  • Produce correspondences such as letters, memos and flyers as requested.
  • Provide administrative support to all program departments.
  • Create client files according to program specifications, assist with annual file purge, and other file maintenance as needed.
  • Provide access to client files according to the Prevention Center’s confidentiality & security procedures.
  • Provide support to ETO users.
  • ETO Data entry.
  • Provide access to tech cabinet supplies.
  • Create and edit Center forms in accordance with the client collateral Style Guide.
  • Stocking and organizing staff/client forms and building supplies.
  • Assist staff and volunteers with operational items (operating phones, operating copiers, where to find particular info or supplies, etc) as needed.
  • Counseling room scheduling and other administrative support as needed.

Family Support Center

  • Working either the morning or the evening shift assist with the opening and closing of the building at the beginning and/or end of business hours.
  • Assist with organization and maintenance of the Waiting/Parent Drop-In Room and general organization of common areas.
  • Assess problematic situations at reception and contact staff for assistance as necessary.
  • Maintain current supplies of flyers and other informational material; update flyers and resources as needed.
  • Update TALK Line Family Support Center bulletin boards.
  • Updating TALK Line Board and Volunteer Binder.
  • Create and send out monthly client email blast.
  • Update client resource binder.
  • Provide information and referrals to clients as requested.
  • Work under the direction of the Playroom supervisor on an at need basis to care for children ranging in ages 0-16 years; utilizing non-directive play, art media, and dramatic play to support the children’s social and emotional development.
  • Work with children individually and in groups.
  • Participate in creating an environment where parents are assisted to create and experience shared positive emotions with each of their children.
  • Work with program staff to maintain a clean and safe environment.

Undertake other duties as assigned

ESSENTIAL REQUIREMENTS & QUALIFICATIONS

  • Ability to work with diverse and high-risk populations.
  • 1-2 years experience performing data entry with a high level of accuracy.
  • Ability to work in a fast pace and high-pressure environment
  • High proficiency in Spanish and/or Cantonese required, fully bilingual strongly preferred.
  • Demonstrated experience working with children.
  • Ability to work with a diverse ethnic and cultural staff and client population.
  • Able to assess and manage crisis situations.
  • Exceptional customer service skills.
  • Ability to multi-task and handle multiple projects.
  • Punctual, reliable, and highly organized.
  • Flexibility to handle changing priorities and multiple transitions between work stations.
  • Patient and approachable.
  • Proficient in with Microsoft Word, Excel and internet search. General computer literacy and ease to learn new database systems.
  • Ability to pass fingerprint screen to work with children.
  • Must show legal evidence of authorization to work in the United States.

POSITION SPECIFICATIONS

  • Full time (40 hours per week)
  • Hours depend upon specific need and may change; full-time positions may be Monday through Friday, with shifts between the hours of 9:00a.m. – 8:30 p.m. as assigned by your manager.
  • Non-Exempt (i.e. hourly paid)
  • Based at 1757 Waller St (but may very occasionally provide cover at 3450 3rd St).

PHYSICAL REQUIREMENTS

Typical Working Conditions:
Heavy keyboard work
Combination of typical office work and work with children (playroom and outdoors).

Equipment Used:
Computer, copier, fax, copier.

Essential Physical Tasks:
Light lifting required; including lifting of children up to 50 pounds
Changing of diapers
Cleaning
Keyboarding
Answer phones
Travel within the neighborhood and occasionally to our Bayview site (3450 3rd St)

Safe & Sound is committed to workforce diversity. Qualified applicants will receive full consideration without regard to age, race, color, religion, gender, sexual orientation or national origin.

Qualified candidates should submit a resume and a detailed cover letter to Frank Landin, Manager of Human Resources at employment@safeandsound.org.